All Maus Reviews
1-13 of 13 Reviews
Sort by
Mitchell
Verified reviewer
Information Technology and Services, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Great for advisory automation
A great tool to help streamline and automate my advisory offerings. I feel more confident presenting myself to prospects
CONSNothing comes to mind, some areas of the UI can be improved but I can see that some changes are on the way
Vendor Response
Thank you very much for your review of Maus, its great to see you are enjoying the tools. Please don't hesitate to touch base with us if you ever need any assistance with the system!
Replied August 2022
Charles
Accounting, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
A Tax CPA
So far it has been great. The support has been been "off the board" and the software has given me what I was looking for. Support, Jack, not only had the answers but he also listened to be "explanation" and quickly figure out my issues and how to direct me forward. One of the best support experiences I have had.
PROSThe upload/import feature takes "crunching" the numbers out of the equations. In stead of spending "hours" crunching the numbers we get the results quickly and can spend more time analyzing and implementing strategies for our customers.
CONSBeing a tax person, I have that need to know the numbers. So, I had to train myself to accept the details and work with the results.
Reason for choosing Maus
Ease of implementation.
Reasons for switching to Maus
Too difficult to implement & upload data. I felt I had to spend too much time "building" the product. I wanted to trust the product and use the expertise and technology for my benefit. Didn't have time to "build" it.
Vendor Response
Thanks for the review Charles! We greatly appreciate you sharing your Maus experience, and hope to continue to provide you with the outstanding service you have already received as you continue to utilize our tools within your business. Wishing you all the best from the team here, thanks again for utilizing our tools within your practice and for leaving a review!
Replied May 2022
Kevin
Management Consulting, 1 employee
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2022
New User Review - as a Business Coach/Consultant
So far I have found the software to be very good and appears to provide what I need for my business and Clients.
PROSThe software brings together a number of commonly-used tools in a professional interface with a good deal of the "mundane" work already completed. The availability of training material (incl. videos) and regular weekly online webinar meetings is tremendous but the ready availability of support by email and phone is simply extraordinary in these times of call centres and AI.
CONSWhilst I have so far always found a solution (sometimes with help) I find parts of the navigation a bit clunky.
Vendor Response
Thankyou for the Great Review! We are very happy to hear the software and support team has been able to assist you with systemizing your practice! Let us know if you need any further assistance down the line !
Replied April 2022
John
Management Consulting, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Client Needs Analysis
I can safely say that my dealings with MAUS have been beyond my expectations. Getting up and running was very simple and the coaching and advice from [SENSITIVE CONTENT HIDDEN] subsequently has been of massive value. Most unusually, the process of getting schooled by [SENSITIVE CONTENT HIDDEN] has been enjoyable and his ability to interpret and work out what training would be most valuable has been superb.
PROSWhat I like most about the Client Needs Analysis is the profound effect it has on the recipient business owner. The psychology of asking a series of questions and having the owner answer them is not apparent until the report is generated. In my experience, many business owners are profoundly affected by having what they said reflected back at them. It is very engaging and makes it much easier to engage them with the subsequent products. This shit really works.
CONSEvery piece of software has its unfortunate little glitches and annoyances. The Client Needs Analysis loses a couple of points because it requires manual saving of a page which is a feature I thought had been dispensed with long ago. I have lost significant amounts of work because of this but have now disciplined myself to save every page religiously.
Reason for choosing Maus
We felt that the suite of tools, although Australian and therefore different to New Zealand, was much more aligned to our needs than any competitor and the fact that we can take the MAUS materials and configure them to suit our exact needs is excellent for us. The more we get mastery over the tools, the more we come to appreciate the work that has gone into their design. I personally applaud MAUS. You have created something to be proud of.
Vendor Response
Hi John! Thank you very much for your kind words, its great to hear that have been able to take advantage of our Consulting & Advisory tools. Thank you for your feedback and the save feature on MAUS. Because of these feedbacks we are able to keep improving MAUS. Have a great day!
Replied June 2021
larry
Management Consulting, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Phenomenal Tool for Exit Planners and Value Advisors.
I use the tool with all my customers and recently started doing one off projects on specific request by the customers and have found the software very helpful.
PROSThe software allowed me to begin my consulting practice immediately. I am both certified advisor with Maus and the Exit-Planning-Institute. It allowed me to do discovery meetings and value enhancement projects. I would not be where I am today without the software’s help.
CONSPreviously all software support was out of Australia, they are in the process of building those capabilities in the United States and once that’s completed the software will be perfect
Reason for choosing Maus
Best value and easiest to get started. It also tied in extremely well with my certified exit planning advisor designation I had earned.
Vendor Response
Thank you Larry for your kind words, we really appreciate it. You're a fantastic advisor to have in the network and we look forward to working with you into the future. Feel free to reach out to the team if you have any questions or queries :)
Replied September 2021
Andrew
Management Consulting, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
MAUS creates value
The overall experience was impressive , the sale , purchase, activation, set up, and continued check in from the support team to ensure a happy customer. The concise dashboarding is supportive of customer presentations and without doubts creates value for the user and customer.
PROSThe software was easy to use and after sales support was exceptional. The logical processes facilitated meaningful direction and understanding for clients.
CONSNo aspect stands out that I did not enjoy, but I did not get a chance to fully explore the integration with other products.
Vendor Response
Thanks for taking the time to leave a review, Andrew! We greatly appreciate your comments, its great to hear about the wholly positive experience you have had. Please don't hesitate to reach out to us if you need anything at all. We love hearing from our customers!
Replied August 2022
Graham
Human Resources, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Extremely useful tools
Great team to work with. Very responsive and listen to my individual needs.
PROSMAUS is extremely powerful without it taking unnecessary time or effort to drive. It has a great suit of DIY strategic planning, execution and management tools that have allowed me identify opportunities to further grow the business
CONSCertainly nothing that has presented itself
Vendor Response
Hi Graham, Thanks for taking the time to leave a great review of Maus. We look forward to brining you some great updates soon and working with you in the future as you continue to grow your business.
Replied January 2023
John
Professional Training & Coaching, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Maus Software review
I've been using it for over 7 years now and I wouldn't be without it
PROSThe software is so encompassing that it can be used in so many different situations.Lots of training videos are available, plus telephone support
CONSBecause it's encompassing, it does take a while to master it.
Vendor Response
Thanks, John for taking the time to leave a review of your experience with Maus. Wishing you all the best from the team here, thanks again for utilizing our tools within Your Business Freedom and we look forward to continuing working with you.
Replied January 2023
Katie
Information Technology and Services, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed March 2019
Great customer service
We needed a system that was up to date with relevant laws and easy to get up and going. It also needed to be affordable. The team were great to deal with and so far it has lived up to what we needed it for.
PROSEase of use and the MAUS team were always there if I needed help.
CONSIt's a bit 'clunky' in look and use, especially when it comes to compliance of staff of entire policies to read and sign off on.
Ana
Verified reviewer
Wholesale, 1,001-5,000 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
2
FUNCTIONALITY
5
Reviewed April 2019
Fantastic tool for doing business
It's a fantastic online software for doing business in medium and large sized sompanies.
PROSIt's relatively simple but powerful online tool for doing business. Interesting and practical "Project" tools. Nice and understandable data analysis. Whole concept and structure is a fantastic one.
CONSIt's not so much focused on business plan making but it's primary role is focused on business performance (and it's doing it fantastically). Declared price is too high for start ups. Response time MUST be better. Not for small companies. Real time errors are occurring sometimes.
Rob
Professional Training & Coaching, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2022
MAUS as an Advisory Toolkit
We have been on the journey with the MAUS team - great listening from [SENSITIVE CONTENT] and the wider team!
PROSTwenty years of experience embedded in the toolkit and resources.A very useful toolkit, especially as you are developing your advisory practice.Currently lots of investment in the user interface ... a big tick!
CONSA lot of the old site is not designed to be intuitive.A refinement and reduction of resources to the key kit - requires the removal otr hiding ofdated info/
Vendor Response
Thanks for the review Rob! We greatly appreciate you sharing your Maus experience, and look forward to bringing some exciting updates to the platform soon. Wishing you all the best from the team here, thanks again for utilizing our tools within BSP Advisory and for leaving a review!
Replied January 2023
Trevor
Professional Training & Coaching, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Excellence at your fingertips
With many decade of experience I found the MAUS product is a breath of fresh air with its comprehensive diagnostics, analysis and reporting. The range of challenging questions to table seem to have evolved from a diverse mind set of experienced business owners, coaches, users and designers. This makes the software extremely impactful and relevant to business development. A Real World platform with Real World application.
PROSComprehensive diagnostics analysis and reporting
CONSNothing to date. There are a lot of good facilities in this very wide data capturing platform
Vendor Response
Thanks for the amazing review! We are very happy to hear that the software has been treating you well and is a 'breath of fresh air'. Don't hesitate to reach out with any further question's down the line !
Replied April 2022
Jessica
Retail, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Above and Beyond other services
The company goes above and beyond, the product is also very easy, user friendly and straightforward
CONSIf we had negative we would've cancelled after the first sub