All OnSinch Reviews

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User Profile

Ana

Verified reviewer

Events Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Time is Money

PROS

With OnSinch now I have much less burocratic things to do to get my job done. And also the information is clear for my company and for the external staff that works for me.

CONS

We have so many features that sometimes to find what I want to change is a real challenge! :)

Reason for choosing OnSinch

Because it suits very well to our needs.

Vendor Response

Thank you for your review, Ana. It's great to know OnSinch has reduced the bureaucratic workload for you. We understand that having many features can be overwhelming, and we're working on making navigation even more intuitive. Thanks for choosing OnSinch and for your high recommendation

Replied December 2023

Paz

Entertainment, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Onsinch is the one

Amazing from start to finish, the onboarding has been very smooth. Nothing is too much bother for you guys, and we're all now starting to get our heads round it.

PROS

Ease of use, ergonomically intuitive, yet highly comprehensive.

CONS

No calendar view, Can't assign different rates to crew per profession thus having to set up detailed ratings.

Reason for choosing OnSinch

It had a strange way of allocating crew to locations if i remember rightly, but it was a while ago we looked at it.

Reasons for switching to OnSinch

Lasso is very limited, we were manually writing out time sheets, sending shift reminders, building jobs etc

Vendor Response

Thank you, Paz, for the high recommendation. We're thrilled that you've had an amazing start with OnSinch. We're introducing the calendar view in January and we'll make sure to let you know when it's ready.

Replied December 2023

Stanislava

Non-Profit Organization Management, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2023

OnSInch review

good first experience

PROS

easy to with the flow, intuitive, transparent

CONS

missed some functions, not that much flexible

Vendor Response

Stanislava, thank you for your feedback. We're glad to hear that you've found OnSinch to be intuitive and transparent. We're always working to add more functions and flexibility, and your input is vital to that process.

Replied December 2023

Hannes

Events Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Great software for a crewing company

Great team to work with with nice people. Work nice for our type of business (events).

PROS

It covers everything needed to run a crew company in an automated and complete way.

CONS

User interface and experience could be a bit easier / straightforward.

Vendor Response

We're grateful for your positive review, Hannes. It's fantastic to hear that OnSinch fully supports your company's operations. We appreciate your feedback on the interface and are committed to enhancing the user experience. Thanks for the top recommendation!

Replied December 2023

Dorian

Events Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

OnSinch - a perfect tool for all your events crewing & planning services

PROS

The ease of use, the implementation, the UI for the platform. Everything just works so wonderfully well.

CONS

Not applicable. Great tool for events crew planning.

Vendor Response

Thank you, Dorian, for your glowing recommendation. It's great to hear that OnSinch is the perfect tool for your event crewing and planning needs. Your appreciation for the user interface and functionality is a testament to our team's efforts. We look forward to our continued partnership!

Replied December 2023

Marina

Events Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2023

NextEvent srl review

It is easy to use, you can create the job description with hour and role. People can candidate themself to the shift.

PROS

It is very easy to use, hostess and [sensitive content hidden] can read all details of the job by themself. It is user friendly and can contain all the information to work

CONS

Not flexible... we are waiting for 2 very important features: download the composit card in different languages and create directly the contract

Reason for choosing OnSinch

On Synch was the best choice price/quality

Reasons for switching to OnSinch

Because we need to implement new features to manage people. Before on Synch, we had only a database. Our need was to have a platform to communicate with our team, create job posting, verify presence.

Vendor Response

We value your review, Marina. It's great to hear that the ease of use of OnSinch is a significant benefit for you and your staff. Stay tuned for updates, and thank you for your trust in our software.

Replied December 2023

Wojciech

Staffing and Recruiting, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

More than expected

Once you start using it, you dont want to use anything else.

PROS

Ability to forget about excel sheets in case of staff scheduling.

CONS

Invoicing feature could be better, but is not very bad.

Vendor Response

Wojciech, we're overjoyed to know OnSinch has exceeded your expectations, especially in streamlining staff scheduling. We take your comments on the invoicing feature seriously and are dedicated to enhancing it further. Thank you for trusting us and for your strong recommendation.

Replied January 2024

Jakub

Events Services, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

OnSinch - What else?

To be honest, I cant really imagine not using OnSinch anymore.

PROS

Easy to use yet really powerful tool. Everything you need in one place, integrated all together.

CONS

Cant really think of anything. Most issues I had was on old version and fixed in upgrade.

Vendor Response

Thank you, Jakub, for such positive feedback. It's great to hear that OnSinch has become an indispensable part of your workflow and we're glad the upgrades have improved your experience.

Replied January 2024

Jiří

Construction, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Rock Buddies OnSinch

PROS

It's user friendly, fast and everywhere you need it.

CONS

I have to spend my time on it, my time is expensive.

Vendor Response

Thank you for your review, Jiří. We're glad to hear that you find OnSinch user-friendly and efficient. We understand that time is a valuable asset, we aim to make every second on our platform count for your business.

Replied January 2024

User Profile

Lucie

Verified reviewer

Non-Profit Organization Management, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Sinch for non-profits

Sinch is a great tool, quick, intuitive, and easy to set up, manage, and use. It helps greatly to manage especially larger amounts of people/projects.

PROS

Sinch is super easy and quick to setup and very intuitive for users to work with. Especially with crisis situation it helped us efficiently manage thousands of people. On the other side, it offers complex functionalities and provides all information and tools for end-to-end workers/volunteer management.

CONS

The payroll module was not possible to implement additionally after the main instance runs. The database import can be done only once, any after-imports need to be manual in order not to rewrite the existing data.

Vendor Response

We're grateful for your review, Lucie. It's encouraging to hear how OnSinch aids in managing your non-profit's extensive needs. We acknowledge the points you've raised about payroll integration and database imports and we seek to address these. We value your feedback as we continue to develop OnSinch.

Replied December 2023

Andres

Events Services, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Rewiew of satisfied user

The application is simple and clear. It has significantly helped me with my work for several years now.

PROS

I appreciate the most in the application the ability, as an on-site coordinator for music events with 50+ participants, to handle everything. And that from a mobile phone. From recording arrival/departure times, through individual work assignments for employees, to the subsequent completion and closure of the event. At the same time, I would highlight the simplicity of managing multiple concurrent shifts at large events. I also have the ability to manage my overall workload, check my income, and have complete information about my work in one place.

CONS

The errors I encounter while using it are mostly caused by coordinator (user) mistakes. Therefore, apart from a few technical glitches (which were promptly resolved each time), I have nothing to complain about so far.

Vendor Response

Hi Andres, it's great to hear such positive feedback from an experienced crewchief like yourself. We're thrilled that OnSinch helps you efficiently manage multiple tasks and shifts at large events. Your satisfaction with our platform's functionality and our responsive customer support is a top priority for us. Thank you for relying on OnSinch for over two years, and we look forward to continuing to support your work!

Replied December 2023

Robert

Events Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Thanks Sinch

The team at Sinch have been supersonically quick in resolving any minor issues or explaining easily to us, whenever we need guidance on any system features, to date cannot fault any aspect of our collaboration with Sinch, using Sinch gives me total confidence when accepting and booking large jobs.

PROS

Sinch totally revolutionised our operation, i enjoy using sinch daily, our team integrate well with the system, effortless production of bookings, timesheets and invoices.

CONS

The team at Sinch have been supersonically quick in resolving any minor issues or explaining easily whenever we need guidance on any system features, to date cannot fault any aspect of our collaboration with Sinch

Reason for choosing OnSinch

Sinch was highly recommended to us by fellow companies in the events industry, the first zoom meetings and meeting the Sinch team were easy and fun, that set the tone for the whole set up and integration, and they remain an absolute pleasure to deal with

Vendor Response

Robert, your glowing review is music to our ears! We're so happy that OnSinch has improved your operations and that our team has provided you with the support you need. Knowing that you enjoy using OnSinch every day is the best feedback we could hope for. Thank you!

Replied December 2023

Patryk

Events Services, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

OnSinch has changed our lives

Having such a versatile and easy-to-use tool has allowed the whole company to focus on specific objectives. We have more time to train people, find clients, etc. It is this versatility, working in the full spectrum of the light we see, that allows for excellent management of both the entire office team and employees in the field.

PROS

An all in one product, despite such incredible versatility every aspect is catered for.

CONS

I can't think of anything, it's a really successful product

Vendor Response

Patryk, it's wonderful to hear that OnSinch has made such a positive impact on your company. We're honoured by your perfect score and proud to offer an all-in-one product that meets your diverse needs. Thank you for your trust and high recommendation!

Replied December 2023

Ivana

Staffing and Recruiting, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Satisfied customer, highly recomended

PROS

I like the most its simplicity, it covers all our needs as a stuffing agency, the customer service is great!

CONS

I have nothing I can complain about. Maybe I would avoid upgrades after I already get used to something. But it is development, new customers are probably happy about it.

Reason for choosing OnSinch

It was the only option, other products did not meet our requirements.

Vendor Response

Hi Ivana, we're delighted to hear such positive feedback from a satisfied customer in the staffing and recruiting industry. Knowing that OnSinch seamlessly covers all your needs and that our customer service meets your expectations is wonderful to hear. Thank you for your recommendation!

Replied December 2023

Patricie

Music, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Absolute satisfaction

PROS

OnSinch is an application designed for companies that are responsible for multiple employees and need to place them efficiently and effectively. It saves time not only for admins/coordinators but also for the employees themselves. Behind the application are qualified staff, willing to help at any time and solve any difficult problem.

CONS

From my position, I don't see a problem that needs to be faulted.

Vendor Response

Hi Patricie, your high praise means a lot to us. We're delighted that OnSinch effectively supports your music industry needs. Thank you for your trust in us!

Replied December 2023

Matous

Non-Profit Organization Management, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Volunteer usage

PROS

OnSinch is really good for use. Most likely every three days im using this platform for schedule my volunteers for their jobs. This tool is absolutely necessary for my work!

CONS

Nothing that i could say. Every part is good or try to be. I cant compare to other platform like this.

Vendor Response

Hi Matous, we're grateful for your high praise. It's wonderful to hear that OnSinch is seamlessly integrating into your routine to manage volunteers. Your satisfaction is our priority, and we appreciate you sharing your experience. Thanks for choosing OnSinch for your non-profit!

Replied December 2023

Shea

Events Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Hundred Strong

Our experience with OnSinch has been a pleasure and we are extremely grateful for the role it plays in our growth.

PROS

Hundred Strong cannot express our gratitude towards the OnSinch and it's people more, it is extremely crucial towards our success. The systems efficiency and simplicity whilst covering all the bases makes it the perfect tool for our needs.

CONS

Nothing we have disliked thus far with the system!

Vendor Response

Thank you, Shea, for such a glowing review! It's fantastic to hear that OnSinch has become an integral tool for Hundred Strong, meeting all your needs with its simplicity and efficiency. We’re committed to continuing to provide a system that supports your success.

Replied December 2023

Carlos

Events Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Onsinch or nothing

Exceptional. Eloquence would not be the same without OnSinch.

PROS

A wide variety of features and those small details that make the app surprisingly better every time.

CONS

Missing features: geolocation, push notifications, integration with whatsapp business.

Vendor Response

Hi Carlos, thanks for the high praise! It's rewarding to know that our attention to detail makes a significant difference. We appreciate your suggestions for new features and are actively exploring ways to incorporate them to make OnSinch even better.

Replied December 2023

Laura

Consumer Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed October 2023

Thankful

PROS

Invoices, quotes and dashboards are very good parts of it.Also emails and sms to crew

CONS

it doesn´t adapt to the social security spanish law, therefore our crew costs doesnt calculate 40% of social security costs

Vendor Response

Thank you for your review, Laura. It's wonderful to hear that our communication features are serving you well. We understand the need for compliance with Spanish social security laws and are exploring solutions for this. Your input is crucial to our continuous improvement.

Replied December 2023

Javier

Events Services, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

lo mejor para las empresas

PROS

La facilidad para poder trabajar y todo al alcance de la mano

CONS

Todo está bastante bien para lo que había utilizado en otras ocasiones

Vendor Response

Javier, estamos encantados de recibir una recomendación tan alta. Nos complace que encuentres facilidad y utilidad en OnSinch. ¡Gracias por compartir tu experiencia positiva y por tu apoyo continuo!

Replied December 2023

Marie

Civic & Social Organization, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Very usefull

PROS

suits best, great customer support, saves time

CONS

coudn't think of anything at this moment

Vendor Response

Thank you for your review, Marie. We're delighted to hear that OnSinch has been a useful tool for your civic organization. Saving time for our users is our goal, and we're happy to have achieved this with you. Thank you for your support!

Replied December 2023

Miguel Marcelo

Events Services, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Muy buena aplicacion de gestion de personal y clientes

experiencia muy positiva

PROS

la facilidad de uso y multiples opciones

CONS

integracion de otras app en la plataforma

Vendor Response

Miguel, estamos encantados con tu calificación de 10/10. ¡Gracias por confiar en OnSinch durante más de dos años!

Replied December 2023

Aleksandra

Human Resources, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Opinion from BWS

PROS

-dont get bug ;) -customer help- always on deck -easy to learn software

CONS

-visually -> not so attractive -problems with adding colors, images in CMS system -our sms box often get freeze

Vendor Response

Aleksandra, we appreciate you taking the time to review OnSinch. Rest assured, we are working on improving the interface aesthetics and the SMS functionality to address these concerns.

Replied January 2024

Bartlomiej

Staffing and Recruiting, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed December 2023

Good software for employees management

PROS

The most I like the easy access for adding tasks, orders, issuing invoices.

CONS

In tree builder i can't add group factor - only by clicking single positions

Vendor Response

Thank you for your positive remarks on OnSinch's employee management capabilities. Your feedback on the tree builder has been noted, and we're work to improve this feature to meet our users' needs.

Replied January 2024

Radek

Entertainment, 1 employee

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Easy to use

PROS

What I like the most is that everyting is so easy. I am able to do all office activities much faster.

CONS

I havent recognized any bad things in app.

Vendor Response

Hi Radek, knowing that you can manage all your office activities faster with OnSinch is exactly what we strive for. Thank you for the high recommendation!

Replied December 2023

Showing 1 - 25 of 41 Reviews