All PARiM Reviews
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Richard
Verified reviewer
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
Retail Staff Scheduling made quick and easy
Time and cost savings across a range of areas in the payroll. Also far improved staff communication, staff now under their pay and holiday far better than ever before.
PROSWe have used PARiM to manage our staff, their shifts and absences in our Retail group for several years now. PARiM made it quick and easy to get started and schedule the staff. With its sortable, fast, unlimited database we can manage our flexible staff pool in seconds. It makes managing staff across several locations much quicker and simpler and gives me an overall view of staffing costs and levels Using the Apps, staff can see their current, past and future shifts as well as their gross pay per shift so we receive far fewer pay and holiday queries.
CONSIts not free software! Just needs integration with a payroll software to make it perfect. However its great value for money with excellent support from the PARiM team.
Vendor Response
Many thanks for your review. Payroll software integration is one of our priorities and while we can't publicly state when it will be launched - we can confirm that we are working on it.
Replied August 2018
Joanne
Events Services, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2023
Game Changer!
Fantastic!
PROSThe Schedule, people management and pay and charge has drastically reduced our work load and ensured we are more productive as a team. Its enabled us to concentrate on more important aspects of our job and saved us valuable time and money
CONSThe time clock needs to be more accurate in the pay and charge section.
Reason for choosing PARiM
Because it had an events section and it was within budget
Vendor Response
What an awesome review, Joanne! Thank you so much for sharing how you use PARiM and how it benefits your business. It's very motivating to hear direct feedback on how PARiM allows you to save both time and money and that our Events Module is an important tool for that.
Replied November 2023
Anonymous
501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed October 2022
Terrible
Almost comically bad- we've essentially been told that the experience we've had as customers is incorrect... despite it being our experience!
PROSWhen the product was sold to us we were satisfied that it could do everything we needed it to, it was only later on that we realised this is not the case! (unless you want to spend a lot of money!). This is the review I wish we're read before moving to Parim.
CONSWe found a flaw in user permissions that we highlighted to Parim. They used this as an opportunity to increase their costs and tie us in. We're an incredibly unhappy customer and they couldn't care less!
Alissa
Health, Wellness and Fitness, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed April 2023
Excellent program, highly recommended!... but could still use a little help
PARiM has really streamlined our scheduling and made our life much easier. There are still a few tweaks that need to be made to make the program even better, and I can't wait for those to come out!
PROSI love the simplicity and ease. The system is extremely easy to read and understand, minimal training is required since it is so straightforward and simple.
CONSAs far as the financial side of things, I do tend to get frustrated with the inability to customize expenses. We NEVER pay the same amount as we bill for an expense. When there is mileage or a bonus that needs to be paid out to our employee, we bill a higher amount to our clients but there is not an option to bill, not pay. I have to keep a side list of notes for which clients need to be charged so I can manually create the expense on their invoice. There should be an option for payable expenses, and billable expenses.I also get frustrated that notes are shared across all shifts within the same group. A few weeks ago I reported an issue where 3 of our caregivers worked the exact same shift at the exact same facility. The notes entered into the different shifts were automatically shared between all 3 caregivers. We had offered one caregiver a higher rate, the note was added into the shift for payroll purposes, but the note was automatically added into all 3 shifts. For another one of the caregivers, our scheduler spoke with the facility over the phone and had approved for us to bill a higher rate for that 1 caregiver. Since the notes were shared across all 3 shifts, there was no way to find out which caregiver it was actually approved for. #1- there should be an option for notes about a shift to be private, not shared with the caregiver at all. #2- notes entered for one shift, should not transfer into another as it only applies to the shift the note was entered
Reason for choosing PARiM
We still have to use MatrixCare for our home health clients as PARiM is not yet compatible for home care.
Oliver
Security and Investigations, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
10 years and counting
We cannot imagine operating without PARIM. The thought of it sends shivers down our spine.
PROSWhen shopping for workforce management systems, PARIM's market competition all looked too system and tech orientated. When choosing the system, we wanted a system that welcomes the user in, had friendly approachable functionalities whilst delivering real results. PARIM's continual drive for improvements that upgrade not only ours but the system used by multiple companies works so well. It means that we benefit from the feedback and inspiration of likeminded PARIM customers.
CONSAt times updates interrupt current operating methods within the system. These are often worked around quickly however.
Reason for choosing PARiM
Simply better in every way, including its pricing structure.
Vendor Response
Thank you, Oliver, for your kind words! It means a lot to us to know that you find PARiM valuable. We strive to work on product development and improvements in collaboration with our clients to deliver the best-fitting solution to our customers, that will improve their business operations. And such direct positive feedback is what fuels our continuous growth!
Replied November 2023
Ivar
Restaurants, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2023
Almost perfect
I was proud to use PARiM as an Estonian as it is made by Estonians
PROSThe app is very easy to use, works fasts and is reliable. It has almost all of the best functionality out the in the scheduling app field.
CONSIf you have such a need that every employee should see every other employee's schedule then that is only possible if everyone can CHANGE everyone else's schedule. We operated like that on trust for 3 years, but there's a constant possibility that someone can delete the whole schedule.
Opeyemi
Hospital & Health Care, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
PARIM REVIEW
What I like most about Parim is the ability to schedule workers' shifts and rota. I also like the fact that Parim prompts workers when they're running late for their shifts, or they haven't clocked in.
CONSI can't say what I like the least about Parim. Parim is actually a good platform every company should explore.
Vendor Response
Thank you so much for your review, Opeyemi! It's amazing to hear that PARiM allows you to optimise the staff management process. Through automation, we want to improve potential bottlenecks in scheduling, which will allow our customers to reduce manual touch-points internally and thus free more time to invest in growth and client service.
Replied November 2023
Juliana
Hospital & Health Care, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
The value I get out of Parim
How effective it is when it comes to employee scheduling, time monitoring and timesheet management.
CONSI have not discovered a feature I don't like yet.
Vendor Response
Thank you so much, Juliana! We're glad to hear you find PARiM valuable to your business processes :)
Replied November 2023
Sarah Jane
Verified reviewer
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
Awesome experience. Looked at 4 others. Parim is best based on ease of use and pricing model were
Scheduling employee shifts became 10x easier and gives us confidence that we can scale the business significantly without a big investment in this area.
PROSEase of use. It is simple (which is easier said than done in software design). The software is ease for administration and the app is easy for the employees including compatibility with all of the employee smart phones. The GPS and time-date reference is perfect for our business where employees have multi-site work schedules sometimes in same day. Recordkeeping is excellent but not differentiating factor.
CONSIt is difficult to find a flaw or weakness. I suppose the graphics from the report writer are simple but so what?
Michael
Verified reviewer
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2017
Really like the modules and colour coding
We love PARiM and use quite a few of its modules. I really like the way you can colour code positions, absences and certificates so after a while you can see at a glance the status of everything. PARiM also allows us to decide for each site or event whether we want to allocate shifts or for staff to apply for them or a mixture of both.
CONSThere is nothing we do not like about PARiM. Any feature we could think of was getting added very quickly to their later version. Recently we've advised PARiM to devise a few extra things for their sub-contractor module and they are already working on it.
Debbie
Hospital & Health Care, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2023
Very good app
Makes scheduling very easy, can easily track employ details
CONSParim is a very good app, I like everything about it
Vendor Response
Thank you, Debbie, for a very positive review! We are glad you are fully enjoying the app.
Replied November 2023