From a user standpoint, this has made the process of requesting time off and looking at overall scheduling plans much easier.

I actually really like this and feel it is user friendly. I use the mobile app and desktop version and have not run into any problems.

Credential Genie was and has been a lifesaver for me! They know their stuff and are always so helpful and available. Their pricing is very reasonable as well.

I found the software very easy to use and the Credential Genie staff were always available to help me with any problems that arose. I like the you can run reports and get data quickly.

There really hasn't been much that I don't like about the software and if I need help with something, Credential Genie has always helped me and in a timely manner.

Friendly & helpful customer support team; Resceptive to your concerns/ideas for ideal improvements; Good product

QGenda allows for seamless access to an up to the minute version of the schedule for all users on any smart device/computer. The transparency & flexibility this has allowed our staff is great.

Implementation took many trials & updates/improvements are ongoing even though we implemented the program in June 2019.

In the past, we had all of our credentialing paperwork, licenses, credentials, contacts at insurance carriers, and status of each provider scattered in emails, digital files, paper files, and in texts. We knew there must be a better way to manage all of these details. Credential Genie pulls all of this mission-critical data into a single platform and we now have all of our credentialing information centralized. It is like a CRM for our credentialing information for our providers. In addition, Credential Genie has a very sharp team who help our providers get credentialed for any insurance carriers that we aren't yet credentialed with. This has helped us accelerate our time to market with more insurance carriers and boost our collections. In short, the team at Credential Genie is just what we needed. They consistently deliver results and are an absolute pleasure to work with. They are an extension of our team and we work seamlessly with their dedicated resources that work for us.

The combination of the software that organizes our credentialing files and the service that they provide to help us get credentialed with more insurance carriers is a unique solution to what was a complex operational challenge. I can't recommend them highly enough. Do yourself a favor and work with them. Your life will be better for it and you'll generate more revenue and be able to focus on more high value parts of your business by doing so.

There are no cons. We've had only success with Credential Genie.

There is just not enough space here to list all of the benefits our company has gained because of Credential Genie. We frequently use the reporting feature for listings of various data. If we need a list of NPIs or state licenses, the information can be pulled into a spreadsheet instantly. We have also been able to make sure we have all necessary documents on file for our practitioners. Whether it is a license with an expiration date or a training certificate, we no longer have to search through paper files to track them down. Ultimately, Credential Genie has saved us hours of work and I cannot recommend this product enough to the medical community!!

Prior to our company's use of Credential Genie, we had a very outdated program that tracked licenses. The process of tracking expirables was extremely time consuming. As our group of practitioners continued to grow, we knew we needed a system that could automate that process. Credential Genie has been a game changer for us. I love the organization of the dashboard and that we are notified 90 days prior to the expiration date of a license.

There is not one aspect of Credential Genie that I do not like (or love)!!