All Runn Reviews
1-25 of 30 Reviews
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Sam
Verified reviewer
Computer Software, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2021
Professional services companies: know your expected billing
The team are helpful and responsive to feedback; the tool is good and gets better every month.
PROSRunn is great at providing a projection of what the billings of a professional services organisation will be in months to come. It's an essential part of running an effective business which isn't as commonplace as it should be!
CONSWith a lot of pre-existing tools (time-keeping, invoicing, business intelligence), it took a bit of time to get everything integrated nicely. While they do have out-of-the-box integrations that might suit your needs well, we found our needs too specific and needed to make custom integrations. That said, their APIs have meant that we could do this integration reasonably easily.
Reason for choosing Runn
Moving to Runn meant that our whole project-management team could keep our future booked work up to date, and reliable projections of our future billing could be generated whenever we need them.
Reasons for switching to Runn
We had a hand-rolled solution using Google Sheets. It worked, most of time, but it was difficult to maintain, and difficult to use.
Joyce
Management Consulting, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2024
Easy to use for managing resource allocations and time reporting
This tool was so simple to implement, and it's easy to use to track what projects our resources are working on now and in the future. It gives us a good view of our cross-project metrics. I can't say enough about how customer support is very responsive to questions, issues, and feature requests. While the tool may not have every feature I want, it is a pleasure to work with this company.
CONSWhile I would like better reporting, they make it easy to export data and when I have a unique reporting need I can move the data to a spreadsheet. Therefore, the biggest area of improvement I see for Runn would be more security profiles. We could benefit from more flexibility than what they provide.
Reason for choosing Runn
This product is much less expensive than many of the other tools we looked at, and provided most of the functionality we needed without being too complicated.
Keval
Information Technology and Services, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2023
Short and Sweet
This product for us was back to basics. Runn is very easy to use with the inclusion of all the major functionalities required to manage the project. Interface is easy to interpret!
CONSOverall it's a good one but it will be great if we can export the custom fields data i.e. fetching the data for the custom field created for a Project along with other project details. Few other must haves are - more control on permissions - restrict backdated update for planner - saving the filtered view on report - bulk update if can be made easy
Reasons for switching to Runn
Cost & Complexity made the switch happen!
Albert
Import and Export, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Runn is THE way to manage projects and resources in 2022
We made the great decision to start using Runn in early 2021 and it has been a blessing. Easy to set up, customize and roll out to the different teams. Everything is built with care and it shows. Overall, I couldn't recommend it more. In just a few months, we are able to get better visibility and control over our services teams with a fraction of the effort.
PROSClean interfaces and easy-to-use software, that's what you need when you are dealing with the complexities of project and resource management. Runn delivers exactly that and keeps improving every week. Team leads now have up-to-date visibility on every front, including project financials, team utilization and beyond, without spending the entire day trying to source the updated data. it's ready for them.
CONSSome Reports and permission levels are missing or are limited and we've had to figure out workarounds. This is something the team is working on and I am confident they'll be resolving it pretty soon.
Reason for choosing Runn
Nimble and hungry team looking to deliver on a top-notch experience. A smaller company/product allowed us to provide feedback and be heard. Polaris seemed too complicated, built on top of a legacy system that created a lot of confusion and not so user-friendly software.
Reasons for switching to Runn
Keeping projects and resource management in Excel is an absolute pain, it's extremely time-consuming and it's outdated the moment you close a file.
Ailsa
Computer Software, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2021
The Best Software for Software Development Agencies
Honestly, the team is amazing. They will answer your questions quickly, and offer support when needed. At one point, I spotted a bug with their dropdowns... I sent a support ticket and I had a response and a fix was deployed within two hours. Truly amazing stuff!
PROSRunn is incredibly easy to use. It's UI is clean and makes it easy for the user to understand how to complete their tasks. Their support team is also incredibly responsive.
CONSRunn is fairly new, so there are definitely some features we're waiting on... but the fact that the Runn team listens to every suggestion we make is amazing. I have complete confidence that Runn is going to be an incredible fit for us for a long time.
Reason for choosing Runn
We were in the Forecast sales process for two months before we realized they weren't a good fit. WAY too expensive, too.
Reasons for switching to Runn
The other options could not support our process(es) for a reasonable price.
Alicia
Hospitality, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2021
Runn is the perfect fit for our company
I am extremely happy with Runn. They were very helpful with the initial set up. I had a recommendation for changing the scheduler page which would help my team out. Runn was able to make the change in a few weeks.
PROSRunn was very easy to set up for our company. I can easily create schedules for our current and upcoming projects. The reporting features are great. I love how easily it shows the profitability per project and scheduled vs worked hours. We have used other software in the past and they had more features than our company needed and were complicated to use. Runn does exactly what we need it to do at a good price point.
CONSThis isn't really a con because they are working on it but there currently isn't time tracking software and we have to integrate with Clockify. I'm looking forward to Runn having their own time tracking software so we don't have to use to apps.
Reasons for switching to Runn
We really liked Krow but our company didn't use many of the features that it offered. Runn had a better price point and had the exact features we needed.
Anne
Verified reviewer
Information Technology and Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Great for a Startup needing to balance resources and costs
Quite simple UX Timesheet linked to profitability functionality Resource based view Tentative project view Affordable for start-up
CONSColors are not customisable Cant keep notes on projects (like Trello) Takes time to set up, can import the MS Project input
Reason for choosing Runn
Timesheet linked to profitability functionality Resource view
Reasons for switching to Runn
We needed to be able to track utilization per person as well as per project and see overutilization clearly.
Karthik
Financial Services, 1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2022
Good, but can be better
It has been good, we're currently working on implementing the tool across the organization. The customer support has been helpful in getting our questions answered. Certain exports to Excel are difficult, and the current API call limit is frustrating.
PROSIt's easy to manage resources, and time management for different projects which is useful for large organizations managing hundreds of projects at the same time.
CONSMesses up the names which has accents in them. A more effective real-time connection with Workday (our people management tool) would be helpful in ensuring names are consistent across these two different tools.
Kieron
Design, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed January 2024
Great resource management and planning
Easier to see where people and projects are at a glance, including budgets.
CONSSometimes I wish there were more reporting options.
Dan
Information Technology and Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2023
Using Runn
the hours management for allocations and the API to other programs which we are using to get accurate reporting.
CONSI would like some more features in the space of HR Management of people and their skills to be able to better use the time allocation part in conjunction with RFI/RFP answering.
Warren
Information Technology and Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2022
Lets you manage complexity with ease.
Global view of people and projects. Ease of bringing people in and spotting when people will be free is essential. Project and functional reporting is straight forward and insightful.
CONSAll features that I thought were missing have since been added. A very active development team.
Roman
Verified reviewer
Computer Software, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
A perfect Resource Planning instrument
My team is very happy. On last two years there were no one reason to switch to another tool.
PROSMy team is very happy about resource management, tracking projects, utilization, financial metrics and permissions features. Since we had invited very different groups of people (finance, PMs, delivery, sales, etc), everyone has set of features they like, and everything is working very smoothly.
CONSWe have pretty complex business intelligence tool to gather finance and project metrics, and we're using API sometimes. I would say that we're missing API features, but having public roadmap of planned features would be a plus.
Reason for choosing Runn
Security, Price, Features, Design and UX
Reasons for switching to Runn
We are faced with limited functionality, speed and permissions (e.g. sharing salaries information).
Nicolas
Management Consulting, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2022
Runn changed our way to manage people and projects
After starting to use runn, we could improve our precision for the time allocation per person and project.
PROSwe are using runn on a day-to-day basis to manage our consulting projects and where our employees are located. We use all features related to project management and reporting.
CONSThings that we would like to see in the tool is a better way to manage access per user role, it would be useful for us.
Gavin
Information Technology and Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Intuitive, magnificent value, addressed every single one of our needs
In addition to meeting ever one of our use cases, the time between initial evaluation, demonstrations to our leadership team, and having key stakeholders up and running using the tool productively was minimal. The intuitiveness and ease of use are off the charts.
PROSIt addressed literally every set of asks we had in the domain of Resource Management (Capacity, Forecasting, Utilization) and Project Metrics (Role/Person Assignment, Burndown, and profitability). It had the added benefit of being able to retire a dedicated time tracking tool as well.
CONSIf there were one thing, just one thing I could change, it would be: Nothing. Joking aside, I genuinely don't have anything I dislike about this tool. In fact, the more we use it, the more cool features we discover.
Reasons for switching to Runn
Inability to make confident decisions re. Resource utilization (especially new hires) and managing project budgets and profitability.
Kyle
Computer Networking, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed October 2022
We're off and RUNNing....
Really good!
PROSI can teach someone to use it in 5 minutes. It is graphically intuitive and simple to display utilization. I like the tentative toggle.
CONSIt's a new platform. The team are responsive to new features. We would like a few more categories as discussed for billing/non-billing and the team have this in their roadmap.
Reasons for switching to Runn
Simplicity and ease of use.
Wojciech
Information Technology and Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2022
Brief opinion
Faster decision making process and future capacity planning overview
PROSUser friendly, easy to manage and great Customer support
CONSDesired features which can't be customized quickly due to many customer requests
Reason for choosing Runn
Meeting the most our requirements. Very fast and helpful Customer Care showing the demo and responding on questions
Danish
Information Technology and Services, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Great Discovery for project working
this app is so helpful for my small project. we can use it easily . Time saving.
CONSRunn is fairly new, so there are definitely some features we're waiting on.
Khilan
Media Production, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2022
RUNN review
all well similar to Maven link
PROSthe features are user friendly but it could do with a slight update of colour
CONSneed to be colour friendly for tentativeness like maybe put in shading
Reason for choosing Runn
it did what we wanted to do as a co.
Iain
Computer Software, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2021
Good Value for Money, Great Customer Service, and Solid Understanding of the Use Case
Aside from the high quality and highly usable software, Runn's customer service has been exception - very impressed
PROSPowerful and feature rich, yet easy to understand and set up. Modelling my team, projects, and resourcing took a remarkably short time and prompted one or two very good questions I hadn't considered.
CONSVery little that is an out an out con; initially resourcing by percentage wasn't available but this has been added. Managing public holidays is a little fussy, as is the resulting treatment of longer term resourcing but neither of these are a big deal.
Reasons for switching to Runn
Ease of use; pricing
Jeremie
Telecommunications, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2022
Runn for Project Management
Runn is an effective tool for PM's to easily Plan projects, Track resourcing schedule and I can produce desired results without wasting my time.
PROSRunn is very easy to navigate and very useful for efficient planning, especially if you are managing multiple projects.
CONSNothing I can think of, the product is user-friendly to be honest
Cj
Computer Software, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2022
Drives our operation
We use Runn to plan and view all of our projects highlighting where people are needed and when. It helps provide a birds eye view of our team and the business.
PROSRunn is really easy to set up, add projects, place holders and teams to giving us a clear picture of our capacity and timelines.
CONSIt would be great to integrate with our team holiday calendar
Reasons for switching to Runn
Runn had more features and flexibility
Andrii
Outsourcing/Offshoring, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Great resource scheduling tool
Overall, Runn is a great tool that fits almost all my needs with resource scheduling
PROS- Easy to use - Simple entities, that fits all my neads - Great API, so that I can populate all my data with ease from another source
CONS1. I'd like to have the possibility to add part-time vacation 2. I'd like to have vacation resolution strategies available through API 3. I'd like to filter only projects that have placeholder
Yvonne
Telecommunications, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2022
Runnio is easy to use and friendly to new user
Runnio is not complicated and friendly to new user, you can easily learn how to use it. It helps a lot when we're doing resource planning , we can know who is overutilized and do needful
CONSI'll recommend to add more feature like bulk updating resources leave time and auto set the public holidays. and it will be great if we can filter by location and employee ID
Andrejs
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Much more than just resource planning
Runn provides the ability to plan and manage your workloads, but it also helps track the project's financials in a very easy and intuitive manner. Special thanks to a customer success team for a quick response and flexibility!
CONSMore like a nice to have feature - to have the ability to see project tasks from tools like Asana and be able to plan them across resources in a calendar view.
Matthew
Research, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Why didn't we use Runn sooner?!
*Incredibly simple and intuitive UI *Ability to adjust resources in real time and see the impact is incredibly helpful *Built in filters, graphs and reports *Ability to import/export data to support integrations *Incredibly responsive support team and constant new features/improvements
CONS*Really need an undo button *Would be incredibly helpful to include version control