All Timesheets.com Reviews
1-25 of 801 Reviews
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Andrew
11 - 50 employees
Used less than 6 months
OVERALL RATING:
3
Reviewed June 2021
Great Resource to Manage Your Timesheet
elmare
Verified reviewer
Entertainment, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Great product to keep time
Very user friendly. You can add sick leave time booked of and even holidays easy for hr department
CONSPeople have to pit in their own hours which make it difficult to know if they really worked those hours
Svend Bertil
Internet, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed January 2023
A Comprehensive and Useful Timesheet Tool
Overall, I have been very pleased with Timesheets.com. It is a great tool for tracking employee hours and payroll information. It is easy to use and provides comprehensive reports. The cost is the only downside, but the features provided are well worth the price.
PROSTimesheets.com is an excellent timesheet tracking software that makes it easy to track employee hours. The interface is simple and straightforward, and it includes features such as overtime tracking and payroll integration. The reports are comprehensive and helpful, making it easy to analyze employee performance. I also love that it sends out automatic reminders to employees when they forget to submit their timesheets.
CONSThe only downside to Timesheets.com is the cost. It can be somewhat expensive, especially for small businesses. Additionally, the customer support is not always very responsive, which can be frustrating when you need help quickly.
Reasons for switching to Timesheets.com
Timesheets.com offers many features that its competitors do not, such as overtime tracking and payroll integration. Additionally, the reports are comprehensive and helpful, making it easy to analyze employee performance. The interface is also well-designed and easy to use, making it an excellent choice for businesses of any size.
Cassandra
Hospital & Health Care, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed April 2021
Timesheets for hire
The best experience is the ability to keep an accurate account of time tracking
PROSI have to say, this is a not really difficult application but it keeps an accurate account of time tracking. You don't clock in unless you are in the building of facility you work and you are connected to the app itself. It has a tracker on the app that lets you know that you are in the correct place at this time and it clocks you in when you go to the app.
CONSI don't like the fact that you have to go into the app just to check in. I fell like the employee should be able to manage the app better from their phone. If you don't have your phone, then you have to waste time to physically go to a computer to check in. I honestly love the time cards better than this actual app. It can become complicated because it only shows the iphone compatible and it does work under the android system but it compiles complications. If the employee has any other type of phone because not everyone has the best type of phone, they will have issues.
Vendor Response
Capterra ignored our pleas to remove this review. We can see the full name of the reviewer and their company name, and neither were ever users in our system. Also, we work fine on Android, contrary to the comments made by this reviewer. Our mobile site works on any browser. Please do not use this review in your evaluation of our service. Thank you!!
Replied May 2021
Brenda
Hospital & Health Care, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Great Timesheet!
I live Timesheets! It was recommended by our accountant! [sensitive content hidden] was very helpful at assisting me with the researching the records that Ineeded to get into due to a time that was accidently overlapping to another time. He assisted with on how to look for the audit trail. He showed me how to expend all the records from a previous date to now. Keep [sensitive content hidden] around! He is knowledgable at his job!
PROSAccuarate tracking of times. Easy for payroll tracking hours.
CONSI really do not have any complaints about Timesheets. The developers have been very helpful with any troubles I was having and answered all my questions!
Jackie
Financial Services, 51-200 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Great Product
Timesheets make it possible for us to get development hours for all our products since we couldn't get this information from Jira's out of the box time tracking feature. Finance is able to get these reports regularly and use them for Cap/Opex reporting.
PROSWe love how easy it is to setup resources and projects within the tool and how intuitive it was for the resources using it. We were able to run both the employee and project reports and they were pretty easy and straightforward. The tool is a standard alone tool that doesn't have to be integrated with anything and that makes it so much easier to use without worrying about integration cliches. The price point is very reasonable and available without extra additions that could possibly ballon the price.
CONSI wish that we could run the employee and project report at the same time so that we can see each employee by project instead of one or the other. This could be a new feature added to the product but in no way a deterrent from the product.
Reason for choosing Timesheets.com
We are choosing Timesheets because of the price point, ease of use and a stand-alone product that doesn't need to be integrated to our existing products. Great customer service that started as soon as we signed up. [SENSITIVE CONTENT HIDDEN] made sure that I understood the product by giving me a walkthrough, answering questions and recommending best practices for the tool.
Denise
Verified reviewer
Marketing and Advertising, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2023
For the purpose of payroll time entry, we used this great tool
Because of Timesheets.com, I no longer have to manually log my time for my manager. My employer can get a precise account of the times I clock in and out of work thanks to this convenient feature. It's also useful for keeping tabs on vacation time and requests.
PROSThe ability to save Timesheets as a PDF is a great feature. This system facilitates easy tracking of my work and provides solid data for reporting purposes. Because of its intuitive design, this website is very simple to teach others to use.
CONSA more convenient timing would have been nice. For instance, while it's helpful to see how long I spent working in total, I'd like an actual clock that displays the times at which I began and concluded my shifts.
Reasons for switching to Timesheets.com
The platform is so simple and straightforward that instruction is unnecessary. Adding a new label, or company, and beginning to add hours for invoicing is a breeze. The nicest part is that you can download the information in many formats; personally, I prefer PDF and Excel the most.
Catherine L
Accounting, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Great produce and customer service
Great people to work with, and a very good, super-functional program with simple, clear-cut reports. I am pleased to have started with Timesheets.com.
PROSThis was fairly easy to set up, with their staff transferring my client info in a report produced from my old time program. There were some small glitches, as with any new program learning curve, but the staff is very helpful, patient, and knowledgeable. We were up and running very quickly.
CONSI dislike having to enter a reason for editing a time entry when I goofed, but understand that in a much larger firm this would be a great help administratively.
Reason for choosing Timesheets.com
Demo looked interesting and a good fit, sales people were helpful and knowledgeable, so I tried the free demo and liked it.
Reasons for switching to Timesheets.com
Very poor customer service, overpriced since the switch from the original owners of the program when Abacus bought it (price more than doubled-with an abrupt decrease in customer service, and a new 3 year contract).
Juanita
Legal Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed January 2022
Affordable, Easy, and one less thing to stress about
I have already shared it with three of my colleagues. I found it to be stress free to get it all set up and to start using it.
PROSThis was extremely easy to get my staff enrolled. There wasn't a single question, delay, or need to call anyone for assistance with just getting things started. Timesheet sent an email to my staff, the staff enrolled and all I had to do was add the email address. It was super easy compared to ADP. I love that you can save the website to the desktop and clock in with you information without having to login first. It takes about 10-15 seconds to clock in. My favorite feature is the approval of mistakes to clocking in and out. The staff can make a request and you can select to approve it or deny it from the email the system sends you. There is no searching for requests.
CONSI wish the home page was easier to navigate. The design of the page makes it difficult to get to something the first few times you use it. It could be cleaned up to make it smoother.
Reasons for switching to Timesheets.com
Run was costly and there were constant issues with getting logged in, applying the time sheets for payroll and reviewing flagged stuff.
James
Construction, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
What a flexible tool for tracking employee time
Our prior time recording system was so difficult to use and had hard and fast restrictions about when time must be recorded that my employees were frequently not getting their time in. With Timesheets I have no more complaints from my employees about how bad the timesheet software is to use and no more excuses for not getting their time recorded. It went from being one of my biggest headaches to one of the easiest administrative tasks of the week. My CPA is happier with this software as well.
PROSThe software is very flexible. My employees can use the clock functionality to compute their time or they can manually enter their time after the fact. I am notified about manual time entries and I am able to review everything entered before approving. Employees are happy with the software Rollout was very easy and the support from Timesheets.com for the rollout was great
CONSWhen reviewing and approving time I feel like it is not as obvious to me of what the necessary steps are when something is unusual. It always works out, but it should be a bit clearer.
Reasons for switching to Timesheets.com
The software was terrible. Repeated issues with employee logins. The interface felt like it was created in 1992. It behaved inconsistently and the features were poor.
Jenine
Verified reviewer
Construction, 2-10 employees
Used less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed May 2020
Good employee time tracking app
This is a great app overall but it just wasn't the right fit for our company.
PROSIF your willing to invest some time to set up the app it can be super helpful and make time tracking pretty much fool proof. Integration with Quickbooks was super easy. Importing customers and information from Quickbooks was also very quick and easy. Our employees found it easy to punch in and out and it keeps everyone honest. You don't realize how much money you are losing on payroll when you use paper time-sheets until you switch.
CONSWe are a plumbing and heating company so we do a lot of service calls. This app is great but for a service company wasn't what we actually needed.
Reason for choosing Timesheets.com
We chose Timesheets because it seems to be easy for all our employees to understand. Also because of the integration capabilities
Nona
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2017
I am so grateful for this program finding me!
+The ease of control as the admin-I can see everyone's entries and edit where necessary. +The mobile feature-my foremen can enter their time whenever it is convenient for them and I see their updates immediately. +Producing reports are so easy-it has cut down the sorting through our many Excel sheets to add up our project times by 1000%. We are a small company and did not want to sign up for expensive construction PM programs. This does the job for us without the high expense. +I also use the reports feature to calculate payroll hours...instantly-this has also saved me many hours. +Chat support is instant and they are very helpful and knowledgeable.
CONS-There are very minor details that TS could work on, when I run into them, I contact their customer support via Chat and make my suggestions. An example of one feature I have requested is that they add a line item displaying the date range on their 'Payroll By Account Code' Excel Reports. I can enter this in manually with no issue, it would just be convenient if it were already on the report itself. I already contacted customer support regarding this and she said she would send my request to the engineers of the program. I hope to see this feature updated, if not, I will continue to use this program and manually enter the date range. It is not a show stopper. I would be extremely sad if this program every closed down, can't live without it now.
Sumeet
Health, Wellness and Fitness, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Timesheets.com
Excellent. Easy to use and very affordable for what the program has to offer.
PROSIt is very user friendly for employees. Employees of all ages can use it even if they are not technology savvy.
CONSOverrides are difficult to do, but not impossible. Employees sometimes can't clock-in due to some error, but its seldom.
Reason for choosing Timesheets.com
Cost.
Reasons for switching to Timesheets.com
Mainly due to cost.
Scott
Management Consulting, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2020
Great for Government Contractors
Customer support is very responsive, and you can reach them through either a phone number or chat box that are both easy to find on the page.
PROSVery few products meet the government DCAA requirements for time tracking, but Timesheets.com does. There are some very expensive options that might be appropriate for large companies, but for a small (<10 employees) company, those options are not acceptable. Timesheets.com is affordable for a small business and has the features needed for government contracting. The user interface is fairly easy to learn. Employees can enter their time either from a laptop or their mobile device, which is convenient. Some websites that review these tools say Timesheets.com has no "app", which creates the false impression that you can't use it on your phone...you can use it on your phone by pointing your browser to the www.timesheets.com website, which has a layout set up for mobile devices.
CONSAs a government contractor in a project-based work environment, the tools for setting up a project Work Breakdown Structure with multiple levels are fairly limited. The tools are good enough for a small business with project structures that are relatively small and simple, but are too limited for complex projects with a complicated WBS structure. I wish Timesheets.com would upgrade those tools.
Heike
Education Management, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
I usually like!
Overall, I loved the save time and auto-save feature. I think it is one of the rare software that you can use for a long time and be satisfied. Also, thank you for your interest in customer service.
PROSIf you need a web-based timeline, you can rely on this software. I like the overall quality. It is obvious that it is a company that cares about customer satisfaction, and they managed to evaluate the negative comments and make the software up-to-date and error-free.
CONSSince it is web-based, I sometimes have trust problems, but I have never had a negative experience in this regard. Since I've always been an obsessive person about trust, I think they will reach more users if they are updated on this issue. I think the general problem of the software we use today is the problem of trust.
Tina
Accounting, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Time Tracking made easy!
Overall I love timesheet it helps me daily
PROSThe time clock and time tracking features are among my favorite within Timesheet.com. They make it easy.
CONSThe expense record could be more advance but I don't use it much anyways
Annie
Construction, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
Amazing Product
I would recommend Timesheets to anyone and everyone. It is the best time tracking software out there and integrates beautifully with QuickBooks. Solved my problems wonderfully and is much cheaper than the other software options out there!
PROSTimesheets is easy to use, it integrates smoothly with QuickBooks; It is inexpensive. It has all the features I need - including mileage and expenses without charging me extra fees unlike other popular and similarly named software. And when I needed mods, they were quick to add them. Their customer service is outstanding! They were with me every step of the way installing and making sure that integration was smooth and seamless. They ran through my first couple of payrolls to ensure everything worked perfectly. They followed up with emails and phone calls as needed to make sure that everything was working smoothly. My team has never had any issue using Timesheets. It is simple to use on any device, from anywhere.
CONSThe only thing I would wish for if I could have a wish is maybe a few more reports or that I could customize some reports. That's it. Otherwise I think it's perfect.
Stacy
Health, Wellness and Fitness, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2023
My Timesheets.com
We have enjoyed timesheets. The transition to the new updated version, the transition was seemless.
PROSThe ability to have different office locations along with employees that have to be on the road for their job, having access.
CONSNot being able to customize the time sheets to show or not show columns that make it look convoluted and unnecessary information for our reporting, along with font size.
Reasons for switching to Timesheets.com
To allow different locations and allow employees that are off site throughout the day to clock in and out as needed.
Shannon
Management Consulting, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2018
Great product, never had a problem
Timesheets.com made it much easier to track employee and project time and record expenses.
PROSIt is easy to use, employee and timesheet setting options are more than enough for our needs, support has been great the two times i had questions, imports data to Quickbooks easily. I also like that we can track all expenses, such as, mileage, we can create and track multiple project time at once and use it from anywhere and upload backup documents.
CONSIn the three years we have used this product we have never experienced an issue with functionality or accesability. I guess the way they charge is not ideal. They charge by numberof users but only in groups, so if we have 5 users and need 1 more we would have to pay for 3 more users in the next tier.
Norma
Legal Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Perfect Product
I have used this produce for over a year and I have loved using it on my phone. I can clock in and out on my app and keep track of my time, vacation and holidays.
PROSThis product is amazing. I love using it to track my time and PTO. I use the app so I can clock in and out right on my phone.
CONSI like everything about this product. All available right on my phone.
Reasons for switching to Timesheets.com
I switched jobs.
Valerie
Architecture & Planning, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Amazing Time Tracking System for Sole Proprietor!
I use it daily and then when I had a question today about something I couldn't find I also had amazing customer support that got me the answer I need right away. In over a year and half of using this was the first time I even had to contact them. I have been so impressed with their product and now knowing about their customer support!
PROSThis software is amazing and I've been working off the FREE (yes-- FREE) version for over a year and a half. (Just started my own company in April 2021). The ease with setting everything up is so intuitive, being able to write notes for the tasks completed with that time you're billing and the reports that available have been absolutely wonderful for my firm!! Thank you timesheets.com!
CONSNone. I bet the paid version even has more capabilities and functions I'm not even aware of.
Pamela
Computer Software, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2021
Great customer service
Timesheets.com has met the needs of our company. The customer service has exceeded our expectations. There is always a live person answering the phone or the chat. If the problem is too complex to be answered via chat then that customer service rep will ask to call and will. This team goes above and beyond to answer questions, identify problems, and fix mistakes that the user may have made.
PROSThe software allows our employees to enter their project time and/or hourly time efficiently. It allows the appropriate employees to be able to run payroll, keep track of vacation, holiday, comp time, and expenses efficiently.
CONSThe hardest part is not having hourly and salary time integrated into one viewing area.
Marion
Insurance, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed July 2019
Thank you for your Great Service
Excellent customer service.
PROSCustomer service is OUTSTANDING! As a business owner, I only need to use the system when my office administrator is off, which means rarely. So every time I use it I have questions and every time our reps sign in and walk me through the process. Customer service is outstanding, always available, kind, helpful, productive and quick to reply. Honestly, if I was a regular administrator I would find the system very easy to use.
CONSThe PTO and Vacation accrual does not calculate the same as our Handbook. However, the reps consulted with me so we could implement a workaround. It was a good solution.
Sandi
Retail, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Customer Chat & Support is the best!
Today, one of our employees had an issue logging in to her account and as a result got locked out. The administrator could not resolve the issue by resetting the password, either. I stared a Chat thru the Timesheets.com portal and spoke with Customer Service Agent, [SENSITIVE CONTENT] and he stayed on the Chat and also called me to get this issue resolved today. He would not let me end the chat until I was squared away. I appreciate his help tremendously and it was a pleasure speaking with [SENSITIVE CONTENT]Thank you so much!
PROSThe use and set-up of Timesheets software is very easy for all
CONSAt this time, there is nothing that I think can be improved. Everything so far is working
Wendy
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2018
Great features & customer service!
The software is very intuitive and user friendly. I didn't have to spend much time training my employees to navigate through all the features. The pricing is very competitive and the customer service representatives is very knowledgable and helpful to answer my question in timely manner! I am very happy to switch my timesheet tracking service to Timesheets.com!
CONSThe only thing will be my staffs sometimes mention that it will take a few minutes to log in each morning because it takes some time to start up the PC and lunch the login page, versus if it's a machine they can log in as soon as they enter the office. If there is a way they can log in with their smartphone but strictly limited on office premise only, that will be perfect.
Vendor Response
Hi Wendy, There's definitely a way to do that! Call us - it's simple and fast. I will email you a the answer as well! There's no software to download or anything. It will just work based on your office IP address.
Replied June 2018