All ubiAttendance Reviews
1-25 of 26 Reviews
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Parth
Education Management, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Smart & Easy Solution for my Organisation
It has been amazing so far. the support team is like a part of our own organisation. They go to lengths to help us implement the systems and are always eager to respond to our many requests
PROSThe time tracking feature along with location capture is a breeze to use while it ensures that the records are accurate and upto date. We were using biometric machines but the data was not available to us in real time moreover there's not much data interpretation. ubiAttendance is very advanced and we love it
CONSSome of the features only work in online mode. We should be able to store reports in offline to review as and when required
Reason for choosing ubiAttendance
The support was the best. It is the most user friendly of all the other listed products. The team is from a small town and hence pricing was very competitive
Vendor Response
Dear Parth, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
Replied May 2022
Antriksh
Management Consulting, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2022
Good Product with Advance Feature
It was a great product. It helped us to track attendance on different Project Sites and also check their appearance as required at site.
PROSEasy to use Attendance Tracking Software with Selfie Based Marking and Geo-Fencing system
CONSArchive of Employees when they are gone. IT has problem with employees who are out of company
Reason for choosing ubiAttendance
pricing
Reasons for switching to ubiAttendance
Save money and Compatibility with Internal system
Vendor Response
Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience.
Replied October 2022
Alexander
Management Consulting, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed June 2022
Overall Product User Experience
Overall, it is a worthwhile experience that somewhat ease the management of an area of the business for a certain period. Unfortunately, which our changing business model, we now use a regular biometric equipment in our office because we have lessen client engagement that requires on-site reporting.
PROSThe product features a mobile access for time recording through use of location and visits tracking which is most important for companies who have employees on a official business majority of the time.
CONSThe system UI has too much data, processes too much data, or high traffic on server wherein it requires some time and strong internet connection to load properly. This becomes the main issue of our employees, especially those at areas with weak data connectivity. Also, some mobile units do not support the functionalities of the app which is a minor cons.
Reason for choosing ubiAttendance
None.
Vendor Response
I'm really appreciate this review. Thank you so much for taking the time to give us feedback. I'm sorry to hear about your disappointment with us and I would like to personally assist you with making things right. please give me a call at +91-6264345459 if it's more convenient.
Replied October 2022
Bipin
Printing, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2022
Good App
It's useful software but ours is a very small company and we are interested in the attendance and salary calculation of the employees with this software. In that view it is good at the point of attendance and much critical at the point of salary calculation UI.
PROSTime Tracking and Attendance tracking is accurate.
CONSGeneration of reports is bit confusing .
Vendor Response
Thank you for the feedback. We try really hard to provide a good experience
Replied October 2022
Brian
Market Research, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2022
PH Customer Review
Easy to integrate in our work processes and day to day tasks
CONSSometimes there are system bugs that need to be fixed.
Vendor Response
I'm really appreciate this review. Thank you so much for taking the time to give us feedback.
Replied October 2022
Priyanka
Food Production, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed May 2022
Good
It was good however they can improve a lot in their features and most important customer service that they provide.Their service provider don't solve our issue quickly and don't pick out phone many times which is not appreciated.
PROSIt's easy to use and quite affordable. Employees can understand it's features easily. As for employer they are able to track and mark employees attendance at sitting in their office which is really good.
CONSIt's features, daily issue after each update and crashing of app many times. Not able to get exact location of employees and various permission that need to be granted because of which it drain our phone battery.
Reason for choosing ubiAttendance
Because of its pricing and promise to provide excellent service.
Vendor Response
Dear Priyanka, We are sorry that your experience at Ubitech Solutions Pvt Ltd didn't quite match your expectations. We would love to know why so that we can deliver a better experience next time. You may reach us anytime at attendancesupport@ubitechsolutions.com or +91-6264345406. Again, thank you for your feedback!
Replied May 2022
Ashok
Retail, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
4
VALUE FOR MONEY
1
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed May 2022
Software don't work smoothly as most of the time user have to logout and log in.
very bad
PROSproduct is easy to use, idea and the concept is very good. Though the price is bit erpensive.
CONSThere is no option for group attendance/amending in case of missed punch in normal paid software, even for this one need to pay. I may not renew this software in future.
Reason for choosing ubiAttendance
thought it is good
Vendor Response
Dear Ashok, Thanks for sharing your feedback. We're sorry your experience didn't match your expectations. It was an uncommon instance and we'll do better. Please feel free to reach out to attendancesupport@ubitechsolutions.com for any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
Replied May 2022
Shyam
Financial Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed May 2022
Punching issues in mobile app
Overall experience depends on day to day usage. In day to day usage employees are facing problem on the mobile phones to punch the attendance. While processing salaries when management is asking them questions as to why they didn't punch the attendance on a particular day, they are of the view that, software is not working. Already this has been communicated to the concerned person.
PROSTime tracking and remote tracking.
CONSNothing as such. Software is good.
Vendor Response
Hello Shyam, Thank you for letting us know about this and We apologize that our service did not satisfy your expectations. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately. For any query write us at attendancesupport@ubitechsolutions.com
Replied May 2022
Shereen
Insurance, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
2
CUSTOMER SUPPORT
5
FUNCTIONALITY
2
Reviewed May 2022
Feedback Form
Good , Few things we have to do manually where it will consume lot of time of mine , its should be designed as per our Company rules.
PROSAble to track the attendance date wise .
CONSYes , need to implement more features , if unknowingly anything is done from HR end , that should be able to correct it from background , Many other features also need to add .
Vendor Response
We're so sorry this happened. Let us make it up to you. We'll be in touch today, or please give me a call at +91-6264345459 if it's more convenient.
Replied October 2022
Tariq
Insurance, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2022
App Wizard
Wonderful and it helps me to manage my business more efficiently
PROSI like all module specially employee tracking and reporting.
CONSneed to work on tracking to fix few bugs
Reasons for switching to ubiAttendance
seamless app with minimum bugs
Vendor Response
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
Replied October 2022
Sebastian
Printing, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed June 2022
Good attendance software
Easy of use and reporting features are good
CONSPricing is a little high compared to other products in the market
Vendor Response
Thank you for the great feedback. We try really hard to provide a good experience. We're sorry to hear you were less than satisfied with ubiattendance app. please give me a call at +91-6264345459 if it's more convenient.
Replied October 2022
Saurabh
Consumer Goods, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2022
Great App
Easy of uses. Even not skilled staff easily marked their attendance.
CONSReporting of attendance summary of yesterday. Actually we need summary for same day.
Vendor Response
We're so sorry this happened. Let us make it up to you. We'll be in touch today, or please give me a call at +91-6264345459 if it's more convenient.
Replied October 2022
Amit
Electrical/Electronic Manufacturing, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
1
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed June 2022
Flaws
Not good
PROSPricing Reporting Dashboard Access to all sub
CONSAlways have one problem or the other . The main frequency of the problem lies in the location attendance . Candidates not able to Punch many times due to Flaws in camera and location .
Reason for choosing ubiAttendance
Pricing
Vendor Response
I'm sorry to hear about your disappointment with us and I would like to personally assist you with making things right. I will reach out today to discuss, or you can contact me directly at +91-6264345459 if it's more convenient.
Replied October 2022
Abhilash
Oil & Energy, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed May 2022
U-Sonix Inspection solutions Pvt Ltd
The ease of installing and briefing the usage to a new Employee
CONSOften the App crashes and doesn't automatically show time-in details while using for Attendance marking.
Vendor Response
Thanks so much for giving us your take on how we are doing and I'm sorry to hear about your disappointment with us and I would like to personally assist you with making things right. I will reach out today to discuss, or you can contact me directly at +91-6264345459 if it's more convenient.
Replied October 2022
Tomike
Sports, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
User friendly App
My experience was awesome, I was looking for attendance app on play store. Fortunately for me Ubi app turned out to be the best that meet up with my expectation and gave me more features. They also have a good relationship officer that always attends to any challenge while using the app. Indeed it was a lovely experience. Thank you.
PROSThe software is user friendly and has a video to watch how to use it.
CONSPlease add a reminder for Time in and out! Automated notification that reminds employees to Time in and out
Reason for choosing ubiAttendance
User friendly app
Reasons for switching to ubiAttendance
I switch because Ubi app gave me more features
Vendor Response
It is delightful to hear such positive words and it's always a pleasure to serve our users. We're very grateful for customers like you and hope you stick with us for years to come!
Replied October 2022
Saloni
Computer Software, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
User friendly App
It is nice and easy to use. Very helpful for my business and saves my time from hectic manul attendance. Thank you team!
CONSI did't find any error in ubiAttendance App
Vendor Response
Hi Saloni We can't thank you enough for the kind words about the ubiAttendance App. Your review means a lot to us and lets us know we're on the right track!
Replied October 2022
Alekh
Telecommunications, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2022
Attendance system mandatory for HR
Leave management system impressed me the most. This helps to track all the employees through a centralised portal.
CONSAutomated roster is something I was looking at. This intelligence needs to be added
Vendor Response
Thank you for the great feedback. We try really hard to provide a good experience.
Replied October 2022
Arasan
Human Resources, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed August 2022
Bad customer service
Very poor customer services, finding very difficult to reach the team
PROSGeo Location capture and selfie photos.,
CONSNew employee addition option we could not find.
Vendor Response
W're so sorry this happened. Let us make it up to you. We'll be in touch today, or please give me a call at +91-6264345459 if it's more convenient.
Replied October 2022
Ketan
Outsourcing/Offshoring, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2022
Excellent, Value for Money
Had been using ubiAttendance as Administrator from past 2 years & have been satisfied with the quality & quantity of features provided. Managing attendance & leaves were not so easy before ubiAttendance. Ideal for any size organization, very much recommended if workforce is spread across locations.
PROSAdding an employee to this system is very much simple, easy & quick & so is using the App. Movement of employee from registration to inactivation & to exit is very easy to handle. We are getting tons of different reports in desired formats according to our need on single click.
CONSAny additional features will be highly welcomed : )
Reason for choosing ubiAttendance
Value for Money Ease to use Good support
Vendor Response
Dear Ketan, Thank you so much for your feedback! We're really glad you enjoyed our ubiAttendance App, we've found it's a definite customer favorite! Thanks again for the review and for being such a great customer.
Replied May 2022
Ahmed
Logistics and Supply Chain, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed June 2022
Useful
Very useful app. Need some development. Location should be precise
CONSLocation is not precise. Needs improvement in this area
Vendor Response
Thank you for the great feedback. We try really hard to provide a good experience please give me a call at +91-6264345459 if it's more convenient.
Replied October 2022
Elsa
Farming, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2022
Feedback
Very good
PROSEasy to use for all employees specially in remote locations
CONSLimitation in reports maybe give option to customize
Vendor Response
Thank you for the great feedback. We try really hard to provide a good experience
Replied October 2022
Prashant
Construction, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed May 2022
Worst service. Unprofessional company.
It is the worst experience. I would like to apply for the refund. The company does not attend to calls when called multiple times. No call back nothing. It is the worst professional approach towards the customers.
PROSNothing. I dint like any thing about the software.
CONSNot professional. Complaint number is not getting answered.
Vendor Response
We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied with ubiAttendance App. We pride ourselves on our ubiAttendance App and the high quality standards we maintain. We would like to make things right. please give me a call at +91-6264345459 if it's more convenient.
Replied October 2022
Nouman
Construction, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed May 2022
The app i use most
It is good in time tracking giving all the minor details which you require while managing your employees.
CONSThere are some problems like some time it suddenly stop working without any problem.so just need to resolve this problem. Overall it is good app to use.
Vendor Response
2. Hi Nouman, We can't thank you enough for the kind words about ubiAttendance App. Your review means a lot to us and lets us know we're on the right track! Keep using the app.
Replied May 2022
Liby
Transportation/Trucking/Railroad, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
3
FUNCTIONALITY
2
Reviewed May 2022
Attendance tracking and reports results are not upto mark
easy to use, employees can use the app at any place.
CONSpunching gets late, coz it loads a lot on attendance tracking. proper attendance report is not maintained. we have to overdo on the report
Vendor Response
Dear Liby, Thank you for posting a review and we're sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further.
Replied May 2022
Elaine
Construction, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
2
Reviewed May 2022
Has room for improvement
Their Customer Service is very responsive.
CONSAfter every editing/update the page goes back to page 1 and shows only the first 10 employees. I always get pop-up messages for activity logs of people outside our organization.
Vendor Response
We're so sorry this happened. Let us make it up to you. We'll be in touch today, or please give me a call at +91-6264345459 if it's more convenient.
Replied October 2022