WeWorked

RATING:

4.2

(32)

About WeWorked

WeWorked is a software built for contract workers and freelancers by a team of professional contractors. WeWorked helps you track, manage and pay your time whether you are working as an independent contractor or employee in any industry.

WeWorked Pricing

Starting price: 

$9.99 per month

Free trial: 

Available

Free version: 

Available

WeWorked Reviews

Overall Rating

4.2

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for WeWorked

1 - 5 of 32 Reviews

User Profile

Amy

Verified reviewer

Environmental Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed May 2021

Great for detailed time tracking

This has been so useful in tracking time spent on grant-funded work, and it has helped us gain an understanding of exactly what each program area costs us in payroll.

PROS

I really like that there are two layers of tracking, by project and task. These are fully customizable, so "projects" can be more broad or more specific - whatever you need for your organization.

CONS

Because of the way we track time (we're a nonprofit), I have to do some massaging to get the information I need from the standard reports.

Vendor Response

Hi Amy, thank you for taking the time to provide a such a favorable rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. Regarding your comments about reporting, the challenge for us is offering standard reports that meet all of our subscriber's specific needs. Due to the wide variety of business types that we serve in over 120 countries, it becomes extremely difficult to offer reports that are beneficial to each. For this reason, many of our subscribers opt to purchase custom reports that meet their specific needs. With the above said, we encourage you to email us support@weworked.com with a sample of your desired report format for a price quote. Thanks again for your review! Will Roberts III Co-Founder will@weworked.com

Replied May 2021

Andrew

Architecture & Planning, 1 employee

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2021

Capable software that is fit for purpose

Generally positive experience, makes invoicing a breeze. Any issues are dealt with in a reasonable timeframe by support.

PROS

Fundamentally easy to use and set up with a clear route from timesheets to invoicing

CONS

The menu system is a little clunky and I would love the ability to create new tasks from the timesheet page rather than digging through the settings menu to find the project and add a new task. It's not much but it would make a huge difference

Reason for choosing WeWorked

Other products were more expensive and had features I didn't need. WeWorked was the closest solution to what I needed.

Reasons for switching to WeWorked

My previous solution was very time consuming

Vendor Response

Andrew, Thank you so much for this great review. We really appreciate you being a loyal customer and helping to share the word about us. We're here for you anytime and will take your commments into consideration for a future system update. Will Roberts III Co-Founder will@weworked.com

Replied June 2021

Eileen

Management Consulting, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

2

EASE OF USE

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

Reviewed May 2021

My experience with WeWorked

Utilize WeWorked to run reports for projects and timekeeping (payroll). Then download and manipulate as needed. When unannounced changes are implemented, it causes a lot of re-work on their customers to then have to adjust their processes. Communication - customer service is critical and needs improvement.

PROS

* It's ease of use is primarily due to limited options.

CONS

* Not available - ad hoc reporting option where you can select the fields you need and customize a report * Approving timesheets and reports are a time-consuming tasks, because WeWorked doesn’t default back to the previous dates ranges. I have to keep going back telling it the same start and end dates, over and over. Just that one simple fix could save a lot of time. * Unannounced changes made to the task area of the screen and are now displaying ALL tasks as Non-Billable however when you select edit it is showing correct as billable. * Better way for customer service to communicate with their customers with upcoming changes they make to their platform

Vendor Response

Hi Eileen, We're so sorry that your experience hasn't matched your expectations. Please help us to improve by providing more information on your experience. We can be reached at support@weworked.com. Will Roberts Co-Founder will@weworked.com

Replied May 2021

Lorrine

Non-Profit Organization Management, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

UNE WeWorked

PROS

very User friendly Reports are exactly what we need and eliminated a lot of extra work that we used to do.

CONS

I have not had a bad experience thus far.

Reason for choosing WeWorked

Inexpensive and it was easier to use for tracking the hours

Vendor Response

Lorrine, we really appreciate you taking the time to share such positive feedback with us. We're glad to hear that you've been pleased with your experience with WeWorked.com over the past few years. Please know that our goal is to ensure that you continue to enjoy our product even more in the years to come! Thanks again for the review and for being such a great customer. Will Roberts III Co-Founder will@weworked.com

Replied May 2021

Raúl

E-Learning, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed May 2021

Pros and cons of WW

Quite satisfied, it is an essential tool in our daily work to control the effort management of our employees.

PROS

Very easy to use, both as a normal user that submits timesheets and as reviewer of timesheets. Projects are cleated quickly and "clone" functionality is extremely useful to avoid repeating tasks structure.

CONS

- Every week I submit timesheets with more than 10 projects, being some of them repeated weekly. It would be nice to be able to work on a monthly timesheet in order to add project rows in the timesheet just once. Editing a timesheet requires a lot of time. - Possibility to delete projects and tasks, not only "archive". - More report options, for instance I miss a more generic report of a project with only hours information per task (without detailing the persons). - It would be great to have Weworked integrated with external business intelligence tools such as Amazon Quicksight.

Reason for choosing WeWorked

Pretty simple, affordable in price to test and quick to integrate in our operations.

Vendor Response

Dear Raul, thanks for leaving us such a wonderful review. We are thrilled to hear that your experience has been a pleasurable one; our staff will definitely be happy to read what you wrote. We place customer experience and satisfaction as our top priority, and your review reaffirms the hard work we put in every day. We appreciate your feedback regarding things that we could improve on even moreso and I assure you that we will take these comments into consideration for future enhancements. Lastly, I do believe that there are existing features that may address some of the needs you expressed right now. I'll have a member of the Support Team email you directly with details. Thanks again for your valuable input, Will Co-Founder will@weworked.com

Replied May 2021