All Zoho Workerly Reviews
1-21 of 21 Reviews
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Nick
Verified reviewer
Staffing and Recruiting, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed April 2024
great software
i like it and will continue to use it - beats my old system
PROSi like that we don't need timesheets any more
CONSit's not been easy to set up or find advice about setting up
Reason for choosing Zoho Workerly
more up to date and integrated with better overall financial visibility and speed
Reasons for switching to Zoho Workerly
our legacy system was initially designed in the 90s and has been updated ever since but is out of date
Loni
Verified reviewer
Staffing and Recruiting, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Excellent customer service and great product...almost perfect!
Overall great experience for us. The product works well how it's intended to. They have lots of features. Many of the other platforms we looked into did not have as many features. It is definitely priced well for what you get.
PROSIs very feature-rich and the product works well. I haven't experienced any bugs or glitches yet which shows that this product is solid and they QA well. It seamlessly works with other Zoho products too which is nice and the customer service is amazing. They are very responsive and helped us quickly get up and running.
CONSThe UI is basic but gets the job done. I've seen products that look nicer but that didn't have all of the functionality so for us, functionality is more important than looking pretty. We wish that we could have our contractors log more than one shift per day so that would be a feature request we have. Also, new temps have to be invited by mobile which is not perfect, they should have an invite by email option.
Reason for choosing Zoho Workerly
It had all of the features we wanted without any other add-ons or expensive customization to add on and the implementation was fast.
Reasons for switching to Zoho Workerly
Upwork ends up costing us a lot more to run our backoffice on there and they don't have as many features.
Gabrielle
Hospital & Health Care, 2-10 employees
OVERALL RATING:
3
EASE OF USE
5
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed October 2023
Still Trying Things Out
It's hasn't been the greatest. We attended a meeting with a rep to go over questions regarding the implementation and the whole meeting the rep kept telling us that they didn't know how to answer our question and that they would get back to us. The meeting ended with the rep instructing us to send an email with the questions we had during the meeting because they weren't able to answer any of our questions. It felt very wasteful and not very respectful of our time and interest in the process. I personally would only recommend Zoho if there's an agency that needs a scheduling software.
PROSThe scheduling system is very straight forward. It's nice to be able to see all the Temps currently scheduled in for work. We have done at least 10 demos and none of them had all in one scheduling like Zoho does.
CONS- Customer Service takes a while to get back to you as their headquarters are based in India. You will get responses very late at night or at the crack of dawn. Also, there doesn't seem to be just one agent assigned to your file.- The same employee cannot be deployed to another assignment with a different pay rate. This is very inconvenient because Staffing Agencies provide different pay rates for different assignments based on the distance, workload, and in some cases, holidays/premium hours worked.
Shah
Staffing and Recruiting, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2021
Great System
Great team, great service and great suite of services and internal integrations
PROSThe Workerly & Kiosk App. It's a great product that specializes in automating and simplifying the staffing process.
CONSNothing really, the software is great overall, some features can use some development but they have those features in the pipeline.
Reason for choosing Zoho Workerly
Cost and the ability to customize the system to meet my needs. Customization can be done at the admin level instead of reaching out to the product development team.
Reasons for switching to Zoho Workerly
Cost and Service Offerings
Vendor Response
Good Day! Thank you for the wonderful review. As you had mentioned, YES there are a bunch of features in the pipeline and will be live shortly. These functions will ease your scheduling process. We are happy to support you in your evaluation, for additional assistance -kindly reach us at Support@ZohoWorkelry.Com
Replied June 2021
Anonymous
2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Offers everything you need but at an expensive cost!
Does what it says it will and more - however the per user payments system, kind of ruins its potential for smaller businesses dealing with contractors and freelancers and a high volume of staff/contractors working at numerous locations and on a list of different tasks.
PROSOffers solutions for every possible scenario with regards to employee and contractor management, time-keeping and task management.
CONSHave had issues with timesheets and the calendar not updating in real time and sometimes taking a few hours for information to appear correctly.
Reason for choosing Zoho Workerly
It offered a whole list of other apps and integrations which as a package are far superior than most alternatives and the real time t8me keeping and location based app offering was critical for us and none of the alternatives offered such an in-depth coverage in this area.
Vendor Response
Thank you for taking the time to post your review. So glad to hear that you're enjoying the time tracking aspect of the application. If you ever have any questions, feel free to write to us on Support@ZohoWorkerly.Com Happy Scheduling!
Replied March 2023
Anonymous
11-50 employees
OVERALL RATING:
4
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed February 2022
Excited to Learn More
There are a lot of pieces that must be done in the correct order for it to work. There is no easy way to see the system in action without following the required steps.
PROSThe idea of everything seems easy and straightforward, but we're having some difficulties navigating it. It would be nice to get a walk through of how to use it with all the capabilities possible. It has potential to help our company track contractors, schedules, payroll, and commissions. I would like more information!
CONSNeed more information please! The idea of everything seems easy and straightforward, but we're having some difficulties navigating it. It would be nice to get a walk through of how to use it with all the capabilities possible. It has potential to help our company track contractors, schedules, payroll, and commissions. I would like more information!
Reason for choosing Zoho Workerly
We use the CRM and are looking for ways to house all our company information in one place.
Chris
Verified reviewer
Staffing and Recruiting, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2020
Zoho Workerly
Overall the setup was quick and easy and allow for better communications with temp staff.
PROSZoho Workerly was easy to setup and deploy across our temp staff. Its helping us communicate during COVID and continues to allow direct communication and push notifications through the app.
CONSWe currently also use Zoho recruit and I wish some of the functionality of workably would be available in one application combining the two would be great. This would limit the need for the two cost.
Reason for choosing Zoho Workerly
Cost was a big factor, setup and deployment as we were able to do things in hours with no setup fee.
Tara
Health, Wellness and Fitness, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Staffing Solutions
Zoho Workerly is user friendly. I have used Zoho Workerly with another company and it saved the client a lot of time.
PROSThe software allows our staff to enter a job and select only the candidates that would best fit the clients needs. It allows us to keep track of who is up-to-date on their licenses and certifications.
CONSThat clients can't log in and submit jobs.
Reason for choosing Zoho Workerly
I use Zoho products so I wanted to have consistency.
Reasons for switching to Zoho Workerly
The program had some flaws and as a paid subscriber, I found that some of the functionality was difficulty to understand.
Vendor Response
Hello Tara! Thank you for the wonderful feedback. Kindly note, Client Portal is in our roadmap. With that portal, clients can log in and submit jobs, review timesheets and approve them. We will keep you updated on the progress of this feature. You may reach out to us at Support@ZohoWorkerly.Com for any additional assistance/information. Thank you.
Replied June 2021
Kellyann
Hospitality, 51-200 employees
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2021
Chefs2Go Workerly
getting rid of manual (paper) timesheets working with employees based all over Australia
PROScustomer service is amazing, and ease of getting timesheets approved
CONSsome of the navigation is hard to get your head around
Reasons for switching to Zoho Workerly
too complicated for staff and clients to sign in etc
Anonymous
1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Great product
Fantastic customer support in implementation.
PROSIntegrates with my crm product and very simple and easy to use. Customer service is great!
CONSCalendar functionality could be a little better
Reason for choosing Zoho Workerly
Price and simplicity in managing the workers
Eric
Information Technology and Services, 11-50 employees
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed April 2023
Simplify talents matching to Jobs
We are trying to simplify and automate the client projects tracking and talent matching process. Zoho Workerly has some potential, but lacks the maturity in functionalities.
PROSThe integration between talents and projects and clients allow for easy matching of talents skills and projects needs.
CONSThe user interface is not intuitive. The logic for the workflow is sometimes more complicated than needed.
Reason for choosing Zoho Workerly
We are using other zoho products : Zoho Books for accounting, Zoho Recruit for staffing recruiting and Zoho CRM for Sales.
Damian
Verified reviewer
Information Technology and Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Powerful Technology to Track Gig Workers, Temps and Multiple Locations
My overall experience with Workerly is that I am simply blown away by its' simplicity. Their team could use more resources but what they lack in resources they make up for in support. On a scale of 1-10 it is still a 10!
PROSThe Workerly App really blew me away with the ability to manage multiple jobs with automation and an integrated payroll feature. Gig workers and Temp workers must now maintain the same level of transparency and accountability with no additional hardware cost for administration with the Workerly Geo-Fencing capability.
CONSThe roster view could use a much simpler layout for the day column. A bit of control over the job module as it relates to integration could open up more possibilities as well.
Reason for choosing Zoho Workerly
I choose Workerly primarily because I love the Zoho App offering.
Lavar
Education Management, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
One on One Educational Services deploys Zoho Workerly for over 200 mobile staff
It's very easy to use. Quite intuitive and the mobile app features are awesome additions. Staff members only need a mobile device and in most cases, their phone is just as adequate.
PROSIts Geo-fencing capabilities and the Map pinning
CONSWe haven't found anything to dislike about Zoho Workerly and from our use case, we might not
Reason for choosing Zoho Workerly
We have a subscription to Zoho and it just made sense to try out the Workerly app we were surprised to see it fits all our needs.
Anita
Verified reviewer
Hospital & Health Care, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Great Product
I like the Robust Features and its easy to use.
CONSIt can be expensive if you have multiple users.
Reasons for switching to Zoho Workerly
The abundance of features
Conra
Construction, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Workerly is a simple solution to help grow the business.
Zoho Workerly is helping reduce admin time and allowing the business to grow by scheduling temp staff with clients, as well as reducing time invoicing customers and therefore helping cash flow.
PROSIntegration with other software. The reduction on admin time and the scheduling with client and temp staff is improved business processes.
CONSI haven't found any negative issues with using this software so far.
Reason for choosing Zoho Workerly
Better integration with existing software used.
Kayla
Management Consulting, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Easy to use system
Great experience, really great customer service. This supports Zoho recruit very well
PROSI like the ease of scheduling and data migration with Zoho Recruit
CONSInitially it was hard to figure out in terms of how to set up the system - but the team has been awesome and super helpful with the migration over to this system
Kenneth
Marketing and Advertising, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2022
Great Product
We are solving a contractor management issue and we are happy with the system
PROSEasy to use and set up. Effective tool in the market
CONSUI and UX could be improved to increase product optics
Reason for choosing Zoho Workerly
Better service for me
Usama
Staffing and Recruiting, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Zoho workerly review
Ease of use and user interface. We'll laid out
CONSSometimes a bid difficult to get a hold of someone to help
Joshua
Renewables & Environment, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2023
Workerly App delievers
Prior to Workerly we were using spreadsheets to manage events and ensuring coverage of the event. Workerly provided visibility and transparency that we lacked before.
CONSI think the app needs to be integrated into the ONE Zoho platform
Nariman
Staffing and Recruiting, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
Efficient Software
All in one, candidate self apply, effective
CONSJunk emails, invoicing section, scheduling options
Amandeep
Information Technology and Services, 1,001-5,000 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Good Software to manage deals and customers
lifecycle management software for staffing agencies.
CONSAs of now i do not see any cons , working fine for me .