Condo Communities

RATING:

4.3

(9)
Overview

About Condo Communities

CondoCommunities.com is a property management solution that provides resident and management portals for the condominium management industry. The solution helps homeowners associations (HOAs) maintain communication with residents by sending notices, announcements and newsletters through emails and the resident portal. CondoCommunities.com enables users to upload building documents, by-laws and board minutes for residents. Residents can submit service requests online, and the service request module tracks request records and communication until requests are resolved. Residents can distribute information about community events through the resident portal. The software helps users to manage amenity bookings and payments online. Users can conduct resident surveys,...

Condo Communities Pricing

It is also available at $79/mo and $109/mo with additional features.

Starting price: 

$29.00 per month

Free trial: 

Available

Free version: 

Not Available

Request details
Slide 1 of 6

Condo Communities Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Condo Communities

9 Reviews

Greg

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed May 2016

Quite an impressive breadth of solution

Over the years, I have evaluated and/or tried a number of Condo Management solutions, including a number of web based offerings. I've found many to be deficient in some or many areas, however the breadth of the solution offered by Condo Communities seems quite thorough. Even more importantly though is that the company appears more than willing to listen to ideas and actually incorporate them into the offering. I find that very refreshing. Sometimes I have given them an idea and shortly thereafter I'll get an email pointing me to "check out this". Often it might look slightly different than I'd expected, but after testing I'd come to understand why they implemented it as they did and understood it was because they were planning for the future needs too. I was particularly happy to see that there were two or three major "gotchas" that I'd posed to other providers that were taken in stride by Condo Communities. Most of those had to do with legacy data loading, which many solutions don't appear to put much emphasis on. These guys got where I was coming from and either already had the answer built in, or they handled it very quickly. Overall a very good solution. My only outstanding issue really is to do with convincing of the Owners/Residents of the value of using such a tool. A presentation to these stakeholders helps, but getting true buy in and adoption is still a tough nut to crack. Many resort to going back to email or phone to make requests, versus using these sort of tools for what they are meant to be used for.

Dustin

Real Estate, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed December 2023

The Little Management Software that Could

I've had direct support from the developer and their development team with issues when new features are rolled out (and even had support for my pain points/needs that the software didn't previously address.

PROS

Built with HOAs and Condominiums in mind, the price point is fair and is quite competitive against systems that have the same features.

CONS

I'd like to have integrated accounting - the most challenging platform requirement on the market and generally only found in platforms that are massively large and have a large pricetag.

Reasons for switching to Condo Communities

The cost benefit is a huge consideration as well as the ease of use for our clients.

Dragana

Used free trial

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed May 2016

OVerall Good

The program is easy to use, the only issue is that you have to log on to view attachments. It would be great if a person can just hit the notice email and open the document or view the full notice rather than having to log on. Spell check automatically would also be beneficial.

Vendor Response

Our new Premier Plus version will allow users to view notices as attachments on email. Appreciate the feedback!

Replied May 2016

Martha

Management Consulting, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2017

Has facilitated communication with residents at each of my properties.

Increased ability to work on other tasks as it has saved me tons of time trying to compose notices and compile information for residents.

PROS

Allows management to communicate effortlessly with residents. All information in one area. User friendly!

CONS

Nothing. The interface is very userfriendly, however it could be made a little more visually appealing.

Ella

Management Consulting, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2016

Great tool for condo managers

This is an excellent tool to keep the condo records, letters, residents information, contractors info, etc. Excellent tool when you need any info outside of the office. Helpful and timelt customer service.

PROS

Simple Quick User friendly Lots of data storage features Could be accessed anywhere

CONS

Needs feature to send mass email Send txt messages Txt to voice messages

Darmanin

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed May 2016

Software is easy to use and comes in handy, both for Management and Residents.

Software needs some fine tuning to make it easier to manage. For instance, once is unable to copy and paste when writing up a note in Notices free-style page. Some additional features would also be handy such as a section to send items for approval to the Board. System is at times not as fast as one would like it to be.

Vendor Response

Thanks for the review. We are always working on additional features and will do our best to accomodate your request.

Replied May 2016

Andrew

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed May 2016

Filling an important void

Condo Communities is filling a very important void between condo residents and their board of directors. Whether it's communicating updates, deliberating over budget decisions, or simply scheduling the availability of amenities, Condo Communities is making these common practices easier and more efficient for everyone involved. We have implemented into our building and the feedback has been fantastic!

Ganesh

Automotive, 201-500 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Review of the software

PROS

User friendly and easy to use the software

CONS

Not applicable I like everything about it.

Ariela

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

4

Reviewed May 2016

Very Useful Product

I used this product for about 6 months. I was very happy with the overall features available and ability to access information world wide.

9 Reviews