StoragePug

RATING:

5.0

(10)
Overview

About StoragePug

StoragePug helps self storage owners attract more tenants and rent more units with made-for-storage websites, online tools, and data dashboards. Self storage owners want a website that is easy to be found, rents units, and accepts online payments. StoragePug helps you do all of this with the made-for-self-storage website platform. Get a website that converts with a rental experience that's as easy as Amazon.

StoragePug Pricing

Tiers for particular needs and value.

Starting price: 

$100.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Cover photo with a self storage website.
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StoragePug Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for StoragePug

10 Reviews

DENISE

Real Estate, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

StoragePug Reveiw

Storage Pug is always on point when I need to change something. I love being able to login to Insights and review the website performance.

PROS

I like that the StoragePug team takes time to learn about our industry.

CONS

API integration - not Storage Pug's fault though.

Reasons for switching to StoragePug

I was happy with G5, the website was clean and looked really good. But after meeting with Tommy I felt changing from a company who deals with multiple industries might not be in our best interest.

Todd

Commercial Real Estate, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

VP-Operations Right Move Storage; StoragePug Review

Excellent; very responsive and helpful with the most challenging of issues.

PROS

Ease of use, support, quick responses to support needs.

CONS

A significant amount of time was taken to find solutions that yielded a completely contactless online rental allowing the customer to choose all available services.

Reasons for switching to StoragePug

Technology and lack of support in a timely manner. Constant challenges in making things work properly

Jim

Consumer Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

The pugs are the best !

The guys were one of the best decisions I’ve made as an operator.

PROS

They convert rentals at a high percentage. They are best in the business.

CONS

I have no complaints about storage pug. If I had to give any criticism it would be that I wish they had marketing and software so we could use them for those as well.

Reasons for switching to StoragePug

The only rental process wasn’t smooth.

Chad

Real Estate, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Smart Business Decision

Excellent! Hands down one of my best business decisions to date. [sensitive content hidden]have built a great, honest company who help self-storage owners run their self-storage business more efficiently. StoragePug’s customer service is hands down the best. If I want an update, have a question or need something they always take my call and make you feel like you are their number one priority even though they have thousands of other customers.

PROS

From the moment I meet the team, I knew I wanted to work with them. All around good honest, hard working people who do what they say and say what they do. Implementing StoragePug was instrumental in my growing companies success.

CONS

When I first started with StotagePug, the on boarding was a little weird and difficult but since then they have stepped up the onboarding process to make it simple, easy and a very smooth process.

Reasons for switching to StoragePug

I hate “cookie cutter” websites and I wanted to show off my facilities and my previous website provider could not do that.

Joselyd

Real Estate, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

StoragePug has been great for our self storage facility

Its been truly exceptional. They are one of a kind company.

PROS

Extreme customer focus. From the owner all the way to support staff are extremely helpful. They helped built our site which is the primary mechanism we get rentals (especially because our facility is not on a main road so we don't generally get walk-ins)

CONS

Nothing I can think of at this time. We love storagepug.

Grace

Real Estate, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Why we love Storage Pug

Awesome!!! Always open to trying new ideas and available to update anything we need and done efficiently, accurately and timely.

PROS

Great graphics, the very best of customer service.

CONS

My experience with Storage Pug has been absolutely top notch in all aspects of our business we truly have seen the benefit of this relationship in our business and the partnership is critical to our success !

Jane H.

Real Estate, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Best in industry

Always amazing energy and on time responses

PROS

Storage Pug understands the customer’s behavior and understands what is important to owners!

CONS

They only work in one asset class - I have no complaints

Reasons for switching to StoragePug

Storage Pug accommodated our needs that aren’t being made

Samuel

Real Estate, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

90 seconds or less

PROS

I challenged the pug guys to developing a website that you could do a rental in 90 seconds or less. And they accomplished the feat they are awesome!!

CONS

Whole experience has been phenomenal. Really love to work they're doing

Tom

Individual & Family Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Edenton Tommy

One of the best business decisions I have ever made.

PROS

They give our website maximum impact. The drone feature had been exceptional!!!

CONS

They have been amazing from the beginning.

Jason

Commercial Real Estate, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Customer Service

PROS

The customer service from the entire team at Storage Pug is unparalleled. While you're technically a customer, they truly make you feel like they want to be a partner in your success.

CONS

I do not have any negatives with my experience with Storage Pug.

10 Reviews