Good program and happy with the service.

Easy for my whole team to use. We switched from using spreadsheets, so it's helped a ton.

No issues beyond just learning a new system. The training team helped make this pretty easy.

Working with renter insight has been overall a great experience. Their team is very helpful.

I like that the tenants can also access the portal in order to view what they owe, make payment online, and submit maintenance request. This simplifies the management process to have everything located in one place.

The lease tracking is a bit confusing. I would prefer a tenants ledger to be continuous instead of separated by leases. It makes the renewal process difficult.

Our experience with Renter Insight has been overwhelmingly positive. The company is responsive, helpful, and offers tremendous value to landlords.

Renter Insight has cut our annual management costs by $50,000/year. The software enables us to do all of the tasks (credit applications, screening, security deposits, payments, maintenance requests, billing, credits, accounting, etc) that we previously hired a reputable management company to do. After working with the previous management company for five years, we have realized that we were paying fees for analogue services that can easily be managed by Renter Insight. Our rental units were profitable, but Renter Insight has generated value that has gone directly to our bottom line. The team at Renter Insight is knowledgable, responsive, and helpful. All of my questions are responded to within the same business day.

There is nothing I dislike about Renter Insight. I feel so grateful to have found this software.

Overall, the experience has been great. I would highly recommend this software solution.

I enjoy how "simple" the system is while not loosing functionality/features. The system seems to be intelligently designed to meet the needs we have/typical rental companies have. Also, service has been beyond impressive. Anytime we had questions, the response time is immediate.

No real cons. I would just recommend have everyone involved in the initial training that will be using the system.

As I said in the cons section, so far it has been a great experience. Seamless and trouble free. awesome customer service too

Tenants started using the portal immediately and love it. It has helped us get really organized on the management s side

So far nothing to report. it's been great on all fronts

The system is easy to navigate and user friendly. Tom is always available for help and support!

It would be great to have ability to pay vendors through the system.

It's been a good experience so far, we are all happy we signed up.

It has all the products we need in one place and costs a fraction of the other companies

New products, but have quickly made changes based on my feedback. It's great that I am not just a number.

Ease of use. Tenant payment. Auto ACH. Tracking Tenant Payments. Online Communication. GREAT Customer Service.

Maybe green for paid and yellow for late and red for past due.

Happy we upgraded to a real system.

Accounting is built in and is easy to use. We are glad to have everything in one place.

No real issues. A small learning curve with new software, but it was expected.