I have had a really great experience with this product and will continue to recommend the same to others.

The software is easy to use and offers most of the same features as the software used by the big firms but at a fraction of the price.

There is no spell check feature which is essential for legal billing.

The product is well rounded for law practice time keeping and invoicing.

The integration with LawPay could be better. There have been times that the payment links sent with the invoices via email did not work. Also, when sending the invoices through Lawbillity, there is no option to pay via eCheck, whereas if I send the invoices directly through LawPay, my clients can pay via eCheck.

AWFUL.. After several very frustrating months, we began searching for a new platform that would better support a law firm in AMERICA. We have found another platform to use for our time tracking, billing, client support and payment. Have slowly moved off the platform and will be cancelling before your annual renewal.

Mobile app was nice. But almost all platforms have mobile apps.

The customer support team was NOT helpful. One told me they had never been on the platform. Would take my questions and email me later after they could ask the developer. But never actually sent me answer or provide the help to fix a problem or answer the questions.

Overall, LawBillity works well for our firm.

Easy to use. Allows us to quickly generate a variety of invoices to comply with specific client requests.

As a partner, I review and revise billing entries. For some reason, the program is a bit slow when attempting to revise billing entries on specific invoices.

It’s very easy to use and the mobile app is very useful. However they should update the mobile app more often. It would be nice if the mobile app synced automatically instead of having to sync manually.

The mobile app needs to be updated more frequently. Auto-sync would be a nice feature

Ease of use and intuitive for basic functions.

Cumbersome for clients with multiple matters.

It's easy to get started using LawBillity and the customer service is great!

Sometimes there are syncing issues but customer service always fixes it.

not bad

easy to use, good time, tracking and billing features

Constant marketing pop ups. When I'm using the software, there's always something in the bottom, right hand corner promoting something. I already own the software, leave me alone.

It was a little easy to navigate and their customer support is thorough and patient .

NA. Nothing bad to say. I will definitely recommend this product to others.