All Echobox Reviews
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Efstratios
Newspapers, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Echobox is an indispensable social media tool
Knowing what content our audience prefers to read is critical, and Echobox always provides. The app is so easy to use, added with unique features, that we feel it compliments our content. It is a real time-saver. In truth we cant imagine how work on social media was before Echobox.
PROSKnowing which of our articles will be read the most from our own specific audience at any given time, thus maximizing our reach and engagement. Its automation and posts scheduling saves us valuable time and stuff, especially after working hour or weekends. The app is our ally when we need it the most, ie. when something goes wrong, like a missing article photo or a miscropped one or a spelling mistake in the title. Its analytics console is so easy to browse through that you can quickly locate the best articles to reshare on another day or which news content interests our audience in order to write more articles about it.
CONSNothing yet, but even when we have a question about something, their support team is quick to respond, helpful and polite.
Devina
Media Production, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Social media automation and content management
It saves a lot of time since we can just schedule the next few hours in thirty minutes top, freeing our time to make a strategy or create content for other platforms.
PROSEchobox helps with scheduling and content distribution, as well as reshares and social media analytics. The analytics provided by Echobox are detailed and help a lot for an admin who juggles between many platforms at once, since you can just look at both Twitter and Facebook analytics in one place.
CONSEchobox provides AI-message for social media teasers and captions. It also has automatic posting which depends on the content/keyword of the articles. However, these two features need a lot of human supervision. I've found that Echobox sometimes prioritizes articles that are not time-sensitive or newsworthy.
Reason for choosing Echobox
Price, easy to use.
Yolanda
Newspapers, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Yolanda Palezweni
It save a lot of time.
PROSFor my being a reporter and constantly have to update social media with relevant content so Echo Box has been doing well for me. Now I can even see what kind of stories our audience interact with the most and try to deliver such content ASAP. With that being said, Echo Box has been doing justice and save time. d\
CONSTechnical glitches now and again, Echo box fails to load pictures sometimes.
Daniel
Newspapers, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Echobos is a live saver and no brainer for a newspapaer
It solved our twitter problem, now we post 24/7 and continue growing our account, get better engamente, we love ot.
PROSHello, we are a small newspaper in Ecuador, with Echobox we have been able to get into the top 5 digital newspapers in our country, on twitter we have almost 1 million followers, and on IG almost 100k, our goal es to become #1 and with echobox we have been able to downsize our freelancers, the app makes all the posting decisions and has been a blessing for us. We have automated many proceses and are extremely happy with its performance. The support team is great, the answer in a matter of minutes and have always solved our problems or questions, using echobox was the best decision, we totally recommend it.
CONSthe only thing i can think, is that i would like a personalized template for branding IG posts
Reason for choosing Echobox
Price, and support
Graham
Online Media, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Changed our social media presence
We had no one to take ownership of our social media and no money to hire anyone. That’s when we turned to Echobox and it revolutionized our social media presence and saved us money in the process. It’s like hiring a social media manager without the salary and benefits.
PROSFor the most part, this tool is a set it and forget it tool. It will do all the work for you. Even if there’s a mistake in a posting, you can delete and change things from inside the interface. No need to visit all the different sites. It’s an all-in-one stop.
CONSEchobox takes some time to train and if you don’t know what you’re doing initially, the product can take on a mind of its own. We learned that the hard way. Since we were one of the earlier customers, we got on the tool without any formal training and quickly became frustrated with it. However, after a session of going through the customizations, we learned how to control the tool and what and when things were posted. It’s not always perfect and sometimes it doesn’t post as quickly as you’d like it to, but overall, it’s a great solution.
Reason for choosing Echobox
Echobox’s machine learning fit us better. Once it learned our readership patterns, it really increased our engagement.
Veljko
Media Production, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Echobox, Great Expiriance
During couple of years working with Echobox we really managed to understand better world of social networks, behavior of our readers and followers. AI is definitely interesting feature that gives new prospective.It leaves time for our journalists to be concentered on content and its really great from our (smaller newsroom) experience. And it is good for newsrooms where it is important that journalist are involved in process of social networks management
PROS1) This software really enables you saving time (and human resources) with all in one approach regarding social network management2) AI approach generates better results (impressions, CTR, etc...) on social networks - definitely (important for news web sites)3) Its really easy to use, all that have been engaged with it got the grifts in one day (from gen X to gen Z)
CONSFor news web sites (by our expiriance) AI part of the "package" can be limited in really "hot" breaking news situation
Fiona
Publishing, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2020
The most robust and efficient social media management platform for publishers
Echobox makes it easy to manage all of your social media output across platforms in one place. Its A.I. capabilities take the guess work out of posting times. For any publisher or brand managing a large daily volume of content, its seamless integration and automated capabilities allow you to scale your output and take a whole lot of the grunt work out of the daily management of social posts. For a publisher, it is the best tool of its kind of the market at helping to drive page views and making running social media a whole lot less stressful.
CONSThe analytics reports could be scaled up and improved with visuals, and though you can build an evergreen bank of content, this isn't easily accessible to keep track of and edit - so it would be great if this could be addressed.
Christos
Automotive, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Great tool for any social media team.
Super easy to get setup, great support. Big value in automation and time savings for my team. Maximize your investment pretty quickly.
CONSNone - would love to be able to post Facebook and Instagram stories with it though.
Reasons for switching to Echobox
Automation
Julio
Writing and Editing, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Excellent tool
In general, the experience with Echobox is very good because it gives us independence in posting on social networks, it also allows us to schedule content and monitor how artificial intelligence is placing it in the system.
PROSI really like that Artificial Intelligence helps determine the strongest schedules so that certain content has more impact. The tool is very easy to use and integrates well with the editorial flow that is handled in a news room.
CONSThat on some occasions some pages are disconnected from the tool.
Alessandro
Verified reviewer
Media Production, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
3
Reviewed May 2020
Useful tool, but still far from perfect
Echobox is both a platform to manage social media posts and an AI. It's really useful because it picks up contents from your feed history and let you manage them, assigning to three main categories (evergreen, breaking and normal) and time options. Then you can let it organize shares&future reshares.
CONSInstagram scheduling not so good. Sponsored parternships on Facebook not possible. Once you create and archive of contents, you can't edit it. It's somewhere in Echobox's intelligence.
Damian
Broadcast Media, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2022
Una gran herramienta
La experiencia es muy buena. La herramienta nos dio buenos resultados, permitiéndonos hacer más eficientes nuestras publicaciones en redes sociales.
PROSEs una herramienta que permite programar y automatizar con eficiencia las publicaciones en redes sociales.
CONSQue la configuración depende del proveedor del producto y no de mi organización.
Reason for choosing Echobox
Niguno
Reasons for switching to Echobox
Porque necesitaba una herramienta más eficientes y automática para publicar en redes sociales.
Freddy
Marketing and Advertising, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
El mejor sofware para administrar redes de noticias
Las ventajas de Echobox que más destacan y que suelen ser muy apreciadas incluyen: Automatización Inteligente Análisis Predictivo Sencillez y Usabilidad Optimización Multicanal Personalización de Contenido Eficiencia de Recursos
CONSLas desventajas de Echobox que podrían ser consideradas menos atractivas incluyen: Costo potencialmente elevado para pequeñas empresas o presupuestos limitados. Dependencia de la automatización que puede limitar la personalización humana detallada del contenido. Curva de aprendizaje inicial y configuración que puede ser compleja para usuarios sin experiencia tecnológica. Menos efectivo en plataformas o audiencias con patrones de interacción altamente específicos o inusuales.
Juan Manuel
Verified reviewer
Online Media, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2024
Una herramienta para automatizar contenidos
En general es una experiencia positiva para quien quiera automatizar procesos
PROS- Programar contenidos en varias cuentas - Inteligencia artificial predictiva - Integración de procesos
CONS- La desconexión con la API de X nos hace ir a a app de forma nativa
Anonymous
201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2023
Facilidad para el manejo de redes sociales
Echobox nos ha ayudado a distribuir de mejor manera los contenidos para nuestras redes sociales de manera eficiente para aumentar tráfico al sitio.
PROSUtiliza inteligencia articial que permite que la plataforma decida el momento "óptimo" para publicar algún contenido.
CONSLas funciones para Instagram podrían mejorar para hacer más dinámicas las publicaciones (Reels, Videos).
Anonymous
2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Mi experiencia con Echobox
La posibilidad de el contenido se pueda distribuir en distintas plataformas valiendose de la inteligencia artificial para ofrecerme un mayor impacto y también poder conocer mejor a mi publico.
CONSMuy bueno todo. Desde la atención hasta el uso cotidiano de la app.
Morgane
Online Media, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Outil de référence dans la gestion des Réseaux sociaux
Utilisation facile et didactique, automatisation très pratique, nécessaire lorsqu'on dispose de plusieurs pages et réseaux, accompagnement idéal et à l'écoute
CONSMise en main et formation auprès d'un grand nombre longue
Nina
Media Production, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2022
Spart Zeit und ist einfach in der Anwendung
Das wichtigste für mich ist die Zeitersparnis und man kann schnell und unkompliziert damit arbeiten
PROSautomatisierte Vorschläge für Postings,
CONSMir fehlen noch die Zielgruppeneinschränkungen für Facebook Postings
Paradinas
Newspapers, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed April 2021
Good algorithm
Echobox has been an interesting investment that has reduced the workload of our social media team.
PROSEchobox is a very useful tool that allows you to save costs in social networks thanks to its algorithm. Its artificial intelligence manages the best moments to spread your content.
CONSThe system can be complicated during the first days of implementation and requires prior team training. It also takes almost a month for the algorithm to learn from your post.
Laurent
Broadcast Media, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2020
Le bon coté d'Echobox
simplicité d'utilisation et la mise en ligne des articles
CONSla programmation aléatoire des articles
Diego
Media Production, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Optimizing Skills
I use the plataform to know what is the best moment of the day I should post our contents. As a journalist, specially for internet, being the firt to publish it is the most important thing. But on social media I just realized it is different. So depending on the article, Echobox prefers publishing the content a bit later during the day, in a specific moment their AI realized would bring us more engagement. Which works pretty well in our small company case scenario
PROSEchobox Made my life and my Ag Fight co workers' lives much easier. It's simple to use and very intuitive, which save us a good amount of time besides increasing our engagement in social media (in our case, specially on Twitter)
CONSI would like if the plataform whad the option to work just in Portuguese, since our team is whole based in Brazil
Rob
Verified reviewer
Newspapers, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed May 2020
Love this platform
Fantastically easy to use, much better than the Facebook interface - being able to promote across multiple pages/platforms is a great time saver as well!
CONSI would love to be able to report retrospectively on Echobox scores at the time of being posted. Also be good if A/B split test click-through rates were at 2 decimal places, but that's a minor quibble.
Ruben
Publishing, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Facilidad y rapidez de uso
La sencilla integración con el contenido de la página y cómo utiliza el algoritmo de fb
CONSPublicación de otros tipos de media, vídeos, imágenes, de forma más automatizada
Guillermo
Broadcast Media, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
An incredible tool to make work on social networks easier
That sharing my content from my blog for networks is now much faster and more effective
PROSThe ease with which I can publish on social networks from my blog and the speed with which I can do it
CONSNothing so far I haven't run into any problems
Erminia
Media Production, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2020
Echobox simplifies your job
Very easy to use. Echobox simplifies the management of the amount of posts that we produce. Moreover, it optimizes performance.
CONSI'd like to customize the homepage and create my own dashboard.
Diego
Online Media, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Social Media engagement
Really good so far. Like 3 months with no issues and increasing our engagement a little bit everyday
PROSThe softawate schedule posts overnight when nobody is working
CONSI wish they could implement Tik Tok as one of their social media plataforms