All kvCORE Reviews
1-25 of 529 Reviews
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Chelsea
2 - 10 employees
Used less than 2 years
OVERALL RATING:
3
Reviewed August 2022
User friendly + streamlined accountability
Bill
Verified reviewer
Real Estate, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Best CRM/Website!
I love kvCore and often brag about its features to my peers. I have gained new clients that have found me via my website and the fact that the system reaches out to them through its AI in the background.
PROSVery intuitive and easy to use. Love the AI and the seamless integration from website and CRM. kvCore is heads and shoulders above all other CRM platforms out there!
CONSI would like to see more reporting available for my team members so I can monitor if they are using the system propertly.
Reasons for switching to kvCORE
Follow Up Boss didn't offer an all in one website and CRM. kvCore's CRM has so many more features than FUB
Jocelyne
Real Estate, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2024
Almost perfect
I like the contact management and the ability use the automated responses. The social media programming is amazing addition to KVCore
CONSIt is hard to access the leads and cannot attach things to emails.
Reasons for switching to kvCORE
It was a free product and seemed to be comparable product.
Christene
Real Estate, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2024
It could improve but it does the job
It’s ok. I do enjoy having all info in one hub but the system could definitely be made more user friendly!
PROSHaving many features in one place helps.
CONSEase of use and especially the mobile application interface is not always functional
Stephanie
Real Estate, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Great and Easy to Use CRM
When I get a new lead, I enter Turk into KVCore and label them. I’m able to find them easily. It’s a great CRM.
PROSIt’s easy to organize my contacts and stay in touch with them.
CONSWhen I send an email, I can only select a few contacts at a time. It would be nice to click on the group and send the info one time.
Reasons for switching to kvCORE
My real estate company provided it. I’m very pleased with it.
Evan
Real Estate, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed March 2024
Lots of features, but not very user friendly
Overall I use it every day and it is a very useful tool to keep track of when i last talked to a client and it helps with remembering what we talked about last.
PROSThere are a lot of nice features like automatically texting clients for me.
CONSIt is difficult to change the frequency and what it says in the automatic texts, sometimes it seems spammy to clients.
Jennifer
Real Estate, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
2
FUNCTIONALITY
4
Reviewed March 2024
Great CRM for new agents
Overall a great CRM that easily tracks client/lead movements. Has really helped gauge client interests.
PROSDecent lead gen options in all price points. Ability to see what properties clients are clicking on and what emails they are reading vs. not. Easy to organize with hashtags.
CONSKind of clunky exporting listings to social media. Design center doesn't always download designs to your computer, making it difficult to print inhouse on short notice.
Carol
Real Estate, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2024
Great Product!!!
My over all experience. is Wow WoW Wow. you can go wrong wiht this product. It's the best on there market and very affordable and though. and it has a freshness about the product . I simply love, Love, Love it!!!
PROSThe consistinsey and the depth of how it works
CONShow it put my leads and contacts organized.
Erica
Real Estate, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Happy Customer
I like how i can send bulk text and emails.
CONSI often go to YouTube for training on KV core
Reasons for switching to kvCORE
Change company i was with Keller Williams
Miguel
Real Estate, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2024
Excellent CRM
Excellent service. Will definitely keep enjoying it due to my broker paying for it! Haha.
PROSThe lead follow ups. I like that the system sends emails to my clients!
CONSIt doesn’t show me listings that are under option period/ under contract
Anonymous
1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Real Estate Broker / kvCORE user
Great - excellent responsiveness from support
PROSComprehensive, integration with leads / marketing to CRM
CONSSimple development issues like supporting Safari browser not addressed.
Scott
Real Estate, 1 employee
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed January 2024
Still wondering where the value is for a single agent
My overall experience has been 2.5 out of a 1-5 rating system. It's been frutstrating and a lot of extra work trying to figure out the system and make it work. The emails going to junk is something I have not experienced before. I also wonder what your other services provide like your listing service. I am afraid to try it because I don't want to spend more money.
PROSIt's easy to put in names. I like the verifications.
CONSThe cost of the system is just the base price but doesn't really offer anything that other systems offer. I thought the system would provide more other than just a CRM.
Reasons for switching to kvCORE
I switched because I am also an agent with Remax in another state and I have the system in Arizona so I thought using the same system in both states would work for me. I am still with Top Producer and my clients receive my emails and market updates. I am afraid to switch totally at this time. I thought the switch would allow me to use 1 system in 2 states. But that is not the case I was told.
Anonymous
11-50 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed July 2023
Save your money...or burn it instead. But skip kvCore
Awful. Customer service is non-existent. Platform was not as advertised, promises made by salespeople were completely unattainable. Worst business experience of my life.
PROSkvCore is no different than any other CRM, and may in fact be worse due to cost, complexity, and complete lack of support by personnel. Every conversation is with an AI bot. If you're looking to minimize human interaction and spend unnecessary amounts of money to do exactly what every other CRM does, this is the perfect platform for you.
CONSZero support after the sale. Took 3 weeks just to get the website up and running, and even then it was still wrong. Tech support is slow to respond (if at all). Their template for uploading contacts doesn't work. They will happily take your money and lock you into a 14-month contract then forget all about you. They brag about how good their SEO is, but it's all hype... (just check their social media...minimal engagement on their site). Platform doesn't do anything better or faster than any other CRM out there. I've used 4 CRMs and kvCore is the absolute worst. Don't waste your money.
Reason for choosing kvCORE
Based on recommendations by other agents
Reasons for switching to kvCORE
Colleagues recommended it. They are now regretting that recommendation and are looking to switch.
Christy
Real Estate, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Client management and tracking at it's finest!
Once I got past the intimidation of everything that it can do and started handling it one task at a time until I was comfortable and mastered that task I found that it's really quite easy. I wish I had dove in more quickly and started using it long before I did. It does everything you would want it to and is by far the best system for tracking and managing clients.
PROSIf you want a one stop CRM, Marketing tool and lead capture system this is it. You get what you pay for and KVCore is worth every penny. Once you learn the fundamentals and start using the system it is quite easy.
CONSI would like to add more data about my clients and be able to add wedding anniversaries, kids birthdays etc. I know I can use the Task option but I would rather have it attached in their file.
Reasons for switching to kvCORE
My company provides it plus the connection to the MLS and the ability of it to run my business almost for me.
Julie
Real Estate, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
KVCore Rocks
Overall I really enjoy KVCore, it is easy to use and the customer service is very helpful. I had been using it with my previous company and when my new company told me it was what they were using I was super excited to be able to stay with KVCore.
PROSKVCore is easy to use and helps me stay on top of my databse.
CONSMy only dislike is when a client unsubscribes I don't always get an alert and I haven't discovered (or asked) if there is a way to find out who has unsubscribed.
Reasons for switching to kvCORE
Company change, but I am told the price and what was offered had a lot to do with the decision.
Shannon
Real Estate, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
KvCore is a monster machine!
Support is excellent with KvCore. Even using a small portion of the complete system increases conversion rates.
PROSTutorials are great, the system proves itself worthy even when using a small portion of its capabilities.
CONSThis is a big system that requires constant training.
Reasons for switching to kvCORE
We switched to benefit from more options within the system and easier lead generation techniques.
Sheri
Real Estate, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2023
Pleased but still so much to learn
I love that there is more available and things that I need to work on.
CONSThere is so much available to use and things I’ve not implemented in my first year of using yet. I haven’t had time to work through it yet.
Reasons for switching to kvCORE
Our office decision after frustration and disappointment with the other. They provide this for us.
Shonda
Real Estate, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
2
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
KV Core Review
I like kV but Market Leader is much more user friendly and customer friendly
PROSCRM and tracking what my clients are doing!!
CONSThat the campaigns are not what customers want! Market Leader has awesome campaigns that give customers reason to open up your email! Only thing KV Core needs are better email campaigns to stay relevant with our customers
Reasons for switching to kvCORE
Moved companies that did not carry market leader
Maria Ann
Real Estate, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
KV Core Motivates Me and Connects Me Better with My Book of Business.
I am always telling everyone to give it a try and use it before the competition gets it and knows how to use it for their business before it is too late for them. I am very happy with KV Core and I am always offering help to others in my office and our other locations on setting it up, what tutorials to watch in the learning portal, and to make sure they learn and see how great the behavior automation is.
PROSCRM- Organized and helps me stay focus on what I need to do daily. It also shows me what my contacts' behaviors are and which ones that need my attention first. Behavior Automation-My inactive contacts that I think are not interested anymore end up still showing active and that they are still searching. Reports and Analytics- Let me know who needs my follow up that day, what item of value that I need to send, and if I get a new contact and they give me a wrong number or non-working email, It saves me time on that contact or brings it to my attention to contact and get the correct info. Core Present- My presentations are better and have me ready to look better than other agents that might be competing me for the same listing. I can also customize my own slides with their library of slides. I can use some of their slides or just certain ones with mine. Landing and Squeeze pages- help me build my business and any prospects from them automatically go into the CRM. Saves me time.
CONSI wish the articles part of the help support and robot support was a separate blue chat bubble from a team support human helping. I really do not have a lot of cons.
Phillip
Real Estate, 1 employee
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
Never lose track of clients
Keeps track of all my clients on a day to day basis. Allows me to email and text current and new clients. Works amazing with Facebook Marketing and the ability to capture and nurture any lead that comes from your campaigns. Love the automation for email followup and the ease of customizing templates.
PROSDeal management with the ability to upload documents. CRM with the ability to do lead generation through squeeze pages and landing pages Email Campaigns Text Campaigns Lots of addons to make you successful
CONSMobile site could use some work. Can't use all the features that's on the computer based platform.
Reasons for switching to kvCORE
Price Options Ease of use
Carol
Real Estate, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Why I like kvCore
kvCore is an amazing CRM with great support for any questions you may have. Clients are able to communicate with me easily with the text message availability and connecting my email to the kvCore system. I can see who is looking at what property, keep conversations going and keep a record of what I have done with each client.
CONSI would like to see an app for the client so they can download to their phone and do a search, which will then alert me to what they just looked at. I can catch it at that moment.
Ross
Real Estate, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2022
KvCore was the top platform that I considered
Agent adoption has been slower than I would like. In hindsight I would have structured their onboarding to focus only on the basics of their CRM. Once they are each established then I would have started turning on the next priority item for them on their dashboards. Baby steps so to speak...there is so much that they almost instantly are overwhelmed and frustrated.
PROSMain reason was the powerful and easy to use CRM that my agents will actually use and grow their business with.
CONSThe only issue I have had is keeping my agents focused on the basics in implementing KvCore into their business before they get too distracted by the other bright shiny things that KvCore offers.
Reason for choosing kvCORE
kvCore stood out as the platform we needed that will help us grow and compete both now and on into the future. I won't need to change platforms several years down the road.
Reasons for switching to kvCORE
No longer with Real Living so I had the opportunity to purchase a brokerage platform that actually works for myself and my agents...I looked at and demo' d pretty much everything out there and KvCore hands down was the top real estate platform
Robert
Real Estate, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
KVCore review
Great CRM. I like the labeling of the customers and ability to change throughout relationship.
CONSYou must put in the time to learn the system to use all of its tools. Would like to have the ability to have someone manage the system on my behalf.
Reasons for switching to kvCORE
Features
Robin
Real Estate, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed December 2022
Love the platform but need more customer service
Good except for customer service. I have been trying to reach someone to go over my database for months and can’t get a call back.
PROSFull integration between the MLS and leads.
CONSLack of showing correspondence with leads in one area.
Reasons for switching to kvCORE
More functions
Drew
Real Estate, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
4
FUNCTIONALITY
5
Reviewed August 2018
Lots of great ideas, functions just don't work right.
Support is helpful and nice but I feel there are still TONS of issues that need to be resolved before it can be considered a viable office solution. Maybe a small team would be better.
PROSLots of potentioal and features in the works, but still a lot of bugs with core features.
CONS1. Round robin lead distribution isn't a true round robin. I've had one agent get 5 leads in one day because the system starts at user 1 every time. It needs to start with the next user in the list once a lead is accepted. 2. Search functions on the front end still have issues. Type in a known active listing and it will say no results in the autocomplete. You have to hit enter, a lot of users won't do that if they see no listings found. 3. Confusion and tedious way to associate agents to their listings, if you have a big company this would be a major issue and source of frustration. 4. One more lead distrubition issue, the system is sending leads to one agent but then assigning them to another. I have now had 2 situations where one agent accepted the lead but it's been already assigned to another agent.