Entrata
About Entrata
Entrata Pricing
Contact Entrata for a customized quote.
Starting price:
$1.00 per month
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for Entrata
1 - 5 of 283 Reviews
Tonya
51 - 200 employees
Used more than 2 years
OVERALL RATING:
5
Reviewed April 2023
Easy to use reliable all in one solution - recommend!
Anonymous
501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
FUNCTIONALITY
5
Reviewed August 2018
Always improving
Entrata makes the multifamily industry so much easier. They are always updating their software with amazing innovation. The settings and features are endless. They have a full time support team, trainers who do daily webinar trainings, as well as the option to come out on site and train, and they also offer a customer success manager who works with you daily to ensure that your company is succesfull while using Entrata.
CONSBecause of the large amount of setting and feautre options, Entrata can get messy quickly. They also have struggles at times when it comes to large influxes such as rent week or stundent turn as well as when they release one of their updates every two months.
Rebecca
Real Estate, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed August 2022
Great Product
I love the product and very happy we made the switch, but there is always room for improvement. I am just happy the product continues to evolve.
PROSI love the ease of use. I love that it incorporates many aspects of property management from resident interface to marketing to accounting to asset management.
CONSfeature requests are taking longer to get done. Support is difficult to get as you have to constantly reiterate issues.
Reason for choosing Entrata
it allowed us to combine many products in one. it was easier to use and Entrata had a team that was actually invested as us as a partner.
Reasons for switching to Entrata
it allowed us to combine many products in one. it was easier to use and Entrata had a team that was actually invested as us as a partner.
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed May 2022
Do Not Recommend
Awful. It is not worth the switch. Implementation was horrible and took way longer than we were told. Reports don't always accurately generate. Responsiveness is terrible. It is not compatible on a phone so it limits the ability to manage on the go. Maintenance is the only mobile compatible component but what you can access through the app is limited. Disappointed is an understatement.
PROSI like that it encourages paperless options.
CONSIt is very glitchy. I've sent emails multiple times and it freezes while sending and the entire message has to be retyped and sent again. Their customer service isn't always the most responsive or able to fix your issues. We are currently dealing with an issue with them not including personal property coverage that we are paying for and no one will respond to our emails anymore to get this fixed. It has been 2 months since this was discovered and nothing has been done about it. Two claims have been denied in this time and they are not accepting any responsibility or making the adjustments that need to be made.
Reason for choosing Entrata
Cost and advertised capabilities.
Reasons for switching to Entrata
Looking for a more streamlined process, especially in regards to accounting.
Kaelan
Real Estate, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
The Gold Standard for PM Software
Entrata is an incredibly streamlined, user-friendly PM software website. Different features are well laid out and divided among different pages to allow for a clean user interface. Lease execution and tracking is incredibly easy with the implementation of a third-party API. Accounting features, from resident ledgers to rent tracking to yearly budgeting, are also powerful and easily customizable to anything you may want and/or need.
CONSThe biggest flaw with Entrata is their proprietary training center. While there are many helpful videos available to get you acquainted with the software, it has been the shared experience of myself and my staff that the quizzes are not always very intuitive or follow important items within the training. Rather, many of the quizzes are confusingly worded and often result in them not being passed and having to retake them again.