From the day we signed our contract, the team has made the implementation absolutely seamless. The customer service is top notch and they have helped to ensure our program has been successful from the start. I can't recommend EmployeeReferrals.com more!

The team in currently in the process of updating the UI which I believe will elevate their product even more.

[sensitive content hidden] are great! They answer our questions and try and troubleshoot in a timely manner.

Easy for colleagues to get started and easy for our recruiters to use

Data on backend could be smoother with the dashboards.

The ease of use from the admin interface and the integration with our ATS have been major positives of using Employee Referrals.

I haven't encountered any major drawbacks at this time.

I liked that I could see across our corporation and see what openings are available. Also the referral bonus is nice and gives me a little more incentive to refer more people.

That I referred someone, they got the job and now that position says "No reward" when it clearly said $500 and then others say "duplicate" even though the job title and number are different. It would've been a great system had it actually worked but now I just have no motive to continue referring anyone else after this experience. Also the position that they were hired for says under recruiter review but then on another it says they were hired which they weren't. Needs some flaws worked out.

Overall ERC.com is a great system especially for a large company since the system can be used globally and they provide great customer support.

The platform is easy to navigate, especially when it comes to switching from admin to employee view as an admin. Settings are easy to change as well. The best thing for me regarding ERC.com though is the customer support. Our Account Manager and Team quickly responds to any questions and systems support we need.

I would say the reporting aspect of ERC.com could use some improvement. I can usually create the report I need but it's ease of use to create the report could get better.

What I like about the Employee Referrals Portal are the quality of candidates, faster hiring process, candidates/employee engagement, and networking opportunities

I don't have any challenges or issues when using Employee Referrals. So far I'm good with it.

Tracking and consolidating referrals has transformed how we handle bonus referrals.

The ability to submit payments from the platform would be great, but I am unsure if the platform can intergrate with our other system.

I can keep track of team member referrals easily

I have issues when I try to reassign an employee to a closed requisition

It is easy to navigate and find the candidates that I am looking for. It has an easy-to-follow UI which makes it easy for users like myself to navigate. I love how it integrates with our platforms so it is cross-functional. Everything is up to date and accurate.

There aren't any glaring issues with EmployeeReferrals. I have yet to test the mobile app so I am curious to see how the app compares to the desktop version. I do see that the majority of users will use employeereferrals on the desktop, so I am wondering if there are any major differences between the two.

Ease of search tools, ease of submittals

I only wish it was more integrated with Workday.

Been very happy with both the product and the people/customer service at EmployeeReferrals.com. Would highly recommend to those looking for an employee referral product.

We were looking for a product that would be easy and intuitive for our employees to use. EmployeeReferrals.com ended up fitting that need for us. The interface is highly customizable to ensure it carries the feel and value proposition of your organization. It also allows each employee to have their own dashboard to track their referrals, which helps alleviate the amount of questions you receive in your recruiting programs.On the recruiting side - it allows all recruiters to easily see and track referrals to their reqs. Because it houses all referrals over time, you can also mine through past referrals for current roles.Analytics are awesome! You can break down data from when you implement the product up to present day, and everything in between. You can also break down by division and department, which is extremely helpful to be able to take back to leaders in those departments to tell their employee referral stories.

At times feeds can break due to a change in ATS and/or on the EmployeeReferral.com side. There's not really an indication when this happens, so you end up finding out when things aren't working properly. HOWEVER, once contacting EmployeeReferrals.com these things are IMMEDIATELY corrected, so there is minimal downtime.

This platform allows for all your referrals to be managed, communicated with, and updated all in one place. I love the status feature and how it feeds over to the referring employee so they always know where their referral is in the recruitment process.

N/A - great resource and no issues with implementing.

Great!

This platform is very user friendly. Love it!

Glitch with downloading files and pausing our ability to get referrals paid out

We have a variety of vendors and none have come close the customer support we receive with Employeereferrals.com; We have gone through an implementation and then change of our ATS within 18 months of launching the tool and our account manager has been hands on to ensure a seamless transition

Would like to be able to import more employee fields into the platform in order to better customize our outreach and reporting.

Great product, easy to use and the team is always ready to help you navigate the system.

The easy integration with social media, ATS and the admin side has multiple features you need to make your work easier to manage the program such as scheduled engagement emails, updated leaderboard, analytics and sourcing referral candidates features.

That it can't do all the referral program management :-)

It is very easy to use and track referrals from employees. We love the referrals that we get as they are huge in helping us find and retain great talent. They do a great job training us on the system and best practices. The system does a great job keeping our employees engaged and aware of referral opportunities and then it updates them on their candidate's status so that we don't have to. I could never go back to the old school way we used to manage our employee referral program.

There really isn't much I don't like. If I had to nitpick, I'd say that employees sometimes forget their password and for some reason ask us about signing in. I think this is more a user error scenario and I am trying to push our organization to get an SSO provider to make it better.

I like that I get a notification immediately that our employee made a referral. The referral is almost always prioritized for resume review and this becomes critical in excelling the recruitment process.

I'd like to ONLY see the referrals from my roles, and not every recruiters roles.

I am very pleased with the experience of the site. It allows users to add referrals with ease for multiple available positions.

EmployeeReferrals is a very easy-to-use product and the most loved feature for me is the auto share ability to different social media sites like LinkedIn, Facebook, Twitter. Along with this it also stores data regarding earlier referrals as contacts which come in handy for writing multiple referrals.

When it comes to auto-share there are limited options for the frequency of share. Users should be able to select the frequency on their own with an unlimited time frame. As soon as the jobs are no longer available they just vanish from the portal, instead what could help is the list that tells which jobs are no longer available for a limited period of time, like a month or so.

Setup was tedious but their support team was satisfactory. Once it was up and running it worked well and we saw a good boost in referral activity.

It integrated nicely with our ATS and we were up and running in a few weeks. Our employees responded nicely to the emails and texts.

Setup was cumbersome. Things like getting their emails and IPs whitelisted and their email templates approved were tedious.

Very positive! They are very quick to respond to any questions that we have.

Very easy to keep track of all the referrals made within the organization. I love that it helps us track when bonuses are ready to be paid out.

There are so many options and features that it can be a little overwhelming ensuring that our organization is using all of them effectively.

Overall I’ve never had an issues, everything like I said is super easy to user and website is easy to navigate. My only pet peeve is the filter option to select the different schools in my company but that might be an issue with my company rather than employee referral software

I love how easy it it to share referrals to social media & sending to people individual links is

Filtering between the different schools

Overall, I enjoy using this software. It makes referring employees easy for me, and it also helps the individuals I refer, easily navigate to our company website any apply for positions.

I like that the software is easy to use, even for those who don't have much experience with internet or software use. I also like that it is straight to the point and you don't have to spend a lot of time typing in information that is not useful, or that does not pertain to software itself.

I have yet to find anything that I dislike about using this software.

EmployeeReferrals is a great avenue for our team members to submit referrals, quickly share job postings with their referrals, and being able to track rewards for pointing us to new hires.

Early on, it wasn't apparent how to go from the recruiter/user view to the ordinary employee view.

it offers a user-friendly interface that simplifies navigation

There wasn't anything that I didn't like about it

I really enjoy the accessibility and ease of use of the dashboard but most importantly for me, the customer service. They are always quick to respond and help assist if there are any issues.

I can't really say anything. It has been a great system to use!