All Swaarm Reviews

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User Profile

Andrey

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Swaarm makes life easy

Very good! this is the iPhone in the world of tracking platforms

PROS

Speed, good and convenient design, in general a very good product

CONS

Sometimes there are glitches (very rare)

Reason for choosing Swaarm

Price and convenient design

Vendor Response

Dear Andrey, Thank you very much for taking the time to review Swaarm. We are thrilled to read that you are happy with our platform and would like to sincerely thank you for your kind words. We will continue to develop Swaarm even further so you have even more features and functionalities at your fingertips. Best, Your Swaarm team

Replied June 2023

Tudor

Marketing and Advertising, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Swarm Review

Our experience with Swaarm is a very good one overall. We are growing pretty fast but we did not encountered any technical problems with the platform because of this ( although it might be expected in this situations ). The integration with our partners was always smooth and most important, very fast. Also, an important point is that, given the traffic volumes that we are running we consider that we got a good deal in terms of pricing. Our business would not exist with a premium priced product. It was also very nice the fact that our suggestions ( that are usually about UI ) are taken seriously and some were implemented. Very important I would say is the fact that Swaarm tracking and comprehensive reports about conversions helped us settle a few disputes with our partners.

PROS

First impression with Swaarm was great because we got a lot of help from their customer support team with setting up the account and the first actions and tasks that were necessary when we started. This support made us less anxious about using the product in the future but truth be told we did not need a lot of help from there on because, with the exception of some very advanced features, the platform is very intuitive and very user friendly, which is the other great thing

CONS

Some of the advanced features have a steep learning curve.

Reason for choosing Swaarm

We choose Swaarm over some products because of the pricing and over other products because of functionality and overall reliability

Supriya

Marketing and Advertising, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2022

User Friendly Platform

PROS

My overall experience has been very good. It is very easy to implement with ad networks. I like the ease of use of the software. The dashboard is easy to navigate and self explanatory.

CONS

The conversion scrubbing process in Swaarm is difficult compared to other tools I used in past

Reasons for switching to Swaarm

For Cost effectiveness

Vendor Response

Dear Supriya, Thank you so much for taking the time to review Swaarm. We are very happy to hear that you are enjoying your Swaarm experience, especially the customer support, ease of use of the platform and the dashboard navigation. We noted your feedback and will take it into account! Your Swaarm team

Replied August 2022

Eugene

Marketing and Advertising, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Swaarm' review

What I like the most comparable to previous experience - its possible to download the data almost from any place on the platform, so what I discovered for myself is a fast transfer of displayed data into reports that I can use anywhere.

PROS

The product appeared to be easy in use and quite fast in extracting the data without refreshing the page. Additionally, dev team reacted rapidly on enhancements suggestions and made them live quickly enough

CONS

Yes, I am still looking for possibility of wider data displaying than 25 lines per page :D And also, faced some troubles with advertisers integration because the initial process was different than I used before on Affise, not having experience of dealing with other 3rd party platforms. But it was also improved afterwards and now the process is clear.

Reasons for switching to Swaarm

Due to internal disagreement about future conditions

Ignacio

Marketing and Advertising, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Currently our go-to platform.

We work alongside Swaarm very closely since start and they have always been supportive and open to listen to our feedback. Overall the experience has been very positive and we are eager to keep exploring the possibilities the platform offers us, as an agency and as an ad-network.

PROS

It's not easy to mention only one thing we like the most, but we find the Optimizations feature very useful. With it, we can align our campaign goals with the traffic we are delivering. Swaarm's flexibility and the human interaction with their support team, makes it an enjoyable experience and a powerful tool to use.

CONS

At first, the experience could seem overwhelming but once you understand the dynamic of it and the different features, it turns out to be a powerful and holistic ad-tech platform.

Reason for choosing Swaarm

First off, it would cover our current needs and it was aligned with our foreseeable future ones. Pricing was accessible and the integration seemed to be smooth and painless.

Reasons for switching to Swaarm

Mainly due to costs. These were increasing as business was scaling.

Vendor Response

Dear Ignacio, We are thrilled to read your comments about Swaarm. Thank you for taking the time to leave a review on Capterra. We highly appreciate it and assure you that we will continue to provide you with the most innovative tracking solution and excellent customer support! Your Swaarm team

Replied March 2023

Tunahan

Marketing and Advertising, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

A must for performance marketing

PROS

The best part about Swaarm is that it combines the best features from many other platforms and then improves upon them. We have switched to them due to this very reason - their fast support coupled with strong servers and great integration guides & API set-ups enable us to work fast and efficiently.

CONS

The only downside to Swaarm is that you would have to have some technical knowledge to fully grasp the platform.

Vendor Response

Dear Tunahan, Thank you very for taking the time to review Swaarm! We truly appreciate your feedback and we are pleased to read that you are happy with our platform. We are looking forward to delivering even more great features in the future! Best, The Swaarm team

Replied August 2022

Alina

Marketing and Advertising, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Best Tracking Partner I have ever used!

Swaarm is the most efficient tracking platform I have ever used. The features are brilliant and the support is awesome. It has a lot tools which other platforms don´t have for example: Scan Tool and Push Tool. The reporting makes it super easy to find what you are looking for and the API is used super quick and easy. With the transition to Swaarm everything was done via API and no revenues/conversions were lost. Best Tool ever!

PROS

The API, the Scan and Push Tool, that everything is super fast and understandable. The customized reporting is awesome and with the Explorer you have kind of an online excel version where you can combine all data how you like.

CONS

Nothing! It has all you need and if not you can open a ticket to Support and they will add it on their list.

Reason for choosing Swaarm

n/a

Reasons for switching to Swaarm

The additional features Swaarm has. Affise had a lot loading problems and conversions were missed.

Vendor Response

Dear Alina, We were thrilled to read your kind words about your experience using Swaarm. We highly appreciate it! Thank you for taking the time to review Swaarm and for highlighting your favorite features like the Push Tool, Explorer and Scan Tool. We will continue to deliver the best tracking platform and customer support for you. Kind regards, Your Swaarm Team

Replied August 2022

User Profile

Or

Verified reviewer

Online Media, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Swaarm is a great performance marketing tool really helpful & good value

Very good performance marketing tool. Highly recommended.

PROS

24/7 support.Very clear & easy to use.All new ideas & features are developed fast.

CONS

Really nothing, the software helped our business a lot.

Reasons for switching to Swaarm

The value of Swaarm is much bigger then my old platform.All the features are much better.

Vendor Response

Dear Or, Thank you very much for taking the time to review Swaarm. We strive for high customer satisfaction so we are thrilled to read that you are happy with our platform and service. We will continue on providing you with the best tracking platform, innovative features, and excellent customer service. Best, Your Swaarm team

Replied March 2023

Liza

Marketing and Advertising, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Amazing platform & friendly support team

PROS

I like swaarm mostly for a variety of helpful automatization tools and fast API.The support team is always ready to help you with any questions, furthermore you'll receive weekly tips with helpful details and suggestions.

CONS

Nothing, for me it's the best platform, I used to work with.

Vendor Response

Dear Liza, Thank you for taking the time to review Swaarm! We are excited to read your comments and our Support team is thrilled to be mentioned as well! We will continue to bring you the best platform and features available! Best, Your Swaarm team

Replied June 2023

Puneet

Marketing and Advertising, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

2

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2023

Swaarm Platform Review

Overall experience has been great.

PROS

Great onboarding experience, super fast, good reporting and features.

CONS

Pricing is a bit on the higher side. No fraud suite.

Vendor Response

Dear Puneet, Thank you for taking the time to leave a review of Swaarm on Capterra. We are thrilled to hear that your Swaarm experience has been great. We will share this positive feedback with the team and continue to provide you with the best reporting features. Best, Your Swaarm team

Replied March 2023

Marco

Marketing and Advertising, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed March 2023

Satisfied with Swaarm

PROS

Stable and easy to use at a competitive price.

CONS

There really aren‘t any cons using Swaarm.

Vendor Response

Dear Marco, Thank you very much for taking the time to review Swaarm. We highly appreciate your comments and we are delighted to hear that you are satisfied with the platform. Your Swaarm team

Replied March 2023

User Profile

Iuliana

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Amazing team that makes this product so good

PROS

I like a lot of things about Swaarm, mainly it is their support team that helped me 100% on the cases I had. Additionally the dashboard contains all the information you need for a quick check. It is indeed a great experience on the reporting side as well, campaign optimization and many many others.

CONS

For now, I don't have it maybe later I will realize that there are additional features I would use.

Vendor Response

Dear Iuliana, Thank you so much for taking the time to review Swaarm! We are very happy about your positive feedback, especially about our Support team. We are glad to have you as our customer and will continue to deliver excellent customer service and to provide you with the best features you could ask for.

Replied July 2021

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