All Swaarm Reviews
1-12 of 12 Reviews
Sort by
Andrey
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Swaarm makes life easy
Very good! this is the iPhone in the world of tracking platforms
PROSSpeed, good and convenient design, in general a very good product
CONSSometimes there are glitches (very rare)
Reason for choosing Swaarm
Price and convenient design
Vendor Response
Dear Andrey, Thank you very much for taking the time to review Swaarm. We are thrilled to read that you are happy with our platform and would like to sincerely thank you for your kind words. We will continue to develop Swaarm even further so you have even more features and functionalities at your fingertips. Best, Your Swaarm team
Replied June 2023
Tudor
Marketing and Advertising, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Swarm Review
Our experience with Swaarm is a very good one overall. We are growing pretty fast but we did not encountered any technical problems with the platform because of this ( although it might be expected in this situations ). The integration with our partners was always smooth and most important, very fast. Also, an important point is that, given the traffic volumes that we are running we consider that we got a good deal in terms of pricing. Our business would not exist with a premium priced product. It was also very nice the fact that our suggestions ( that are usually about UI ) are taken seriously and some were implemented. Very important I would say is the fact that Swaarm tracking and comprehensive reports about conversions helped us settle a few disputes with our partners.
PROSFirst impression with Swaarm was great because we got a lot of help from their customer support team with setting up the account and the first actions and tasks that were necessary when we started. This support made us less anxious about using the product in the future but truth be told we did not need a lot of help from there on because, with the exception of some very advanced features, the platform is very intuitive and very user friendly, which is the other great thing
CONSSome of the advanced features have a steep learning curve.
Reason for choosing Swaarm
We choose Swaarm over some products because of the pricing and over other products because of functionality and overall reliability
Supriya
Marketing and Advertising, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
User Friendly Platform
My overall experience has been very good. It is very easy to implement with ad networks. I like the ease of use of the software. The dashboard is easy to navigate and self explanatory.
CONSThe conversion scrubbing process in Swaarm is difficult compared to other tools I used in past
Reasons for switching to Swaarm
For Cost effectiveness
Vendor Response
Dear Supriya, Thank you so much for taking the time to review Swaarm. We are very happy to hear that you are enjoying your Swaarm experience, especially the customer support, ease of use of the platform and the dashboard navigation. We noted your feedback and will take it into account! Your Swaarm team
Replied August 2022
Eugene
Marketing and Advertising, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Swaarm' review
What I like the most comparable to previous experience - its possible to download the data almost from any place on the platform, so what I discovered for myself is a fast transfer of displayed data into reports that I can use anywhere.
PROSThe product appeared to be easy in use and quite fast in extracting the data without refreshing the page. Additionally, dev team reacted rapidly on enhancements suggestions and made them live quickly enough
CONSYes, I am still looking for possibility of wider data displaying than 25 lines per page :D And also, faced some troubles with advertisers integration because the initial process was different than I used before on Affise, not having experience of dealing with other 3rd party platforms. But it was also improved afterwards and now the process is clear.
Reasons for switching to Swaarm
Due to internal disagreement about future conditions
Ignacio
Marketing and Advertising, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Currently our go-to platform.
We work alongside Swaarm very closely since start and they have always been supportive and open to listen to our feedback. Overall the experience has been very positive and we are eager to keep exploring the possibilities the platform offers us, as an agency and as an ad-network.
PROSIt's not easy to mention only one thing we like the most, but we find the Optimizations feature very useful. With it, we can align our campaign goals with the traffic we are delivering. Swaarm's flexibility and the human interaction with their support team, makes it an enjoyable experience and a powerful tool to use.
CONSAt first, the experience could seem overwhelming but once you understand the dynamic of it and the different features, it turns out to be a powerful and holistic ad-tech platform.
Reason for choosing Swaarm
First off, it would cover our current needs and it was aligned with our foreseeable future ones. Pricing was accessible and the integration seemed to be smooth and painless.
Reasons for switching to Swaarm
Mainly due to costs. These were increasing as business was scaling.
Vendor Response
Dear Ignacio, We are thrilled to read your comments about Swaarm. Thank you for taking the time to leave a review on Capterra. We highly appreciate it and assure you that we will continue to provide you with the most innovative tracking solution and excellent customer support! Your Swaarm team
Replied March 2023
Tunahan
Marketing and Advertising, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
A must for performance marketing
The best part about Swaarm is that it combines the best features from many other platforms and then improves upon them. We have switched to them due to this very reason - their fast support coupled with strong servers and great integration guides & API set-ups enable us to work fast and efficiently.
CONSThe only downside to Swaarm is that you would have to have some technical knowledge to fully grasp the platform.
Vendor Response
Dear Tunahan, Thank you very for taking the time to review Swaarm! We truly appreciate your feedback and we are pleased to read that you are happy with our platform. We are looking forward to delivering even more great features in the future! Best, The Swaarm team
Replied August 2022
Alina
Marketing and Advertising, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Best Tracking Partner I have ever used!
Swaarm is the most efficient tracking platform I have ever used. The features are brilliant and the support is awesome. It has a lot tools which other platforms don´t have for example: Scan Tool and Push Tool. The reporting makes it super easy to find what you are looking for and the API is used super quick and easy. With the transition to Swaarm everything was done via API and no revenues/conversions were lost. Best Tool ever!
PROSThe API, the Scan and Push Tool, that everything is super fast and understandable. The customized reporting is awesome and with the Explorer you have kind of an online excel version where you can combine all data how you like.
CONSNothing! It has all you need and if not you can open a ticket to Support and they will add it on their list.
Reason for choosing Swaarm
n/a
Reasons for switching to Swaarm
The additional features Swaarm has. Affise had a lot loading problems and conversions were missed.
Vendor Response
Dear Alina, We were thrilled to read your kind words about your experience using Swaarm. We highly appreciate it! Thank you for taking the time to review Swaarm and for highlighting your favorite features like the Push Tool, Explorer and Scan Tool. We will continue to deliver the best tracking platform and customer support for you. Kind regards, Your Swaarm Team
Replied August 2022
Or
Verified reviewer
Online Media, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Swaarm is a great performance marketing tool really helpful & good value
Very good performance marketing tool. Highly recommended.
PROS24/7 support.Very clear & easy to use.All new ideas & features are developed fast.
CONSReally nothing, the software helped our business a lot.
Reasons for switching to Swaarm
The value of Swaarm is much bigger then my old platform.All the features are much better.
Vendor Response
Dear Or, Thank you very much for taking the time to review Swaarm. We strive for high customer satisfaction so we are thrilled to read that you are happy with our platform and service. We will continue on providing you with the best tracking platform, innovative features, and excellent customer service. Best, Your Swaarm team
Replied March 2023
Liza
Marketing and Advertising, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Amazing platform & friendly support team
I like swaarm mostly for a variety of helpful automatization tools and fast API.The support team is always ready to help you with any questions, furthermore you'll receive weekly tips with helpful details and suggestions.
CONSNothing, for me it's the best platform, I used to work with.
Vendor Response
Dear Liza, Thank you for taking the time to review Swaarm! We are excited to read your comments and our Support team is thrilled to be mentioned as well! We will continue to bring you the best platform and features available! Best, Your Swaarm team
Replied June 2023
Puneet
Marketing and Advertising, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2023
Swaarm Platform Review
Overall experience has been great.
PROSGreat onboarding experience, super fast, good reporting and features.
CONSPricing is a bit on the higher side. No fraud suite.
Vendor Response
Dear Puneet, Thank you for taking the time to leave a review of Swaarm on Capterra. We are thrilled to hear that your Swaarm experience has been great. We will share this positive feedback with the team and continue to provide you with the best reporting features. Best, Your Swaarm team
Replied March 2023
Marco
Marketing and Advertising, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed March 2023
Satisfied with Swaarm
Stable and easy to use at a competitive price.
CONSThere really aren‘t any cons using Swaarm.
Vendor Response
Dear Marco, Thank you very much for taking the time to review Swaarm. We highly appreciate your comments and we are delighted to hear that you are satisfied with the platform. Your Swaarm team
Replied March 2023
Iuliana
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Amazing team that makes this product so good
I like a lot of things about Swaarm, mainly it is their support team that helped me 100% on the cases I had. Additionally the dashboard contains all the information you need for a quick check. It is indeed a great experience on the reporting side as well, campaign optimization and many many others.
CONSFor now, I don't have it maybe later I will realize that there are additional features I would use.
Vendor Response
Dear Iuliana, Thank you so much for taking the time to review Swaarm! We are very happy about your positive feedback, especially about our Support team. We are glad to have you as our customer and will continue to deliver excellent customer service and to provide you with the best features you could ask for.
Replied July 2021