All ViralSweep Reviews

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Steve

2 - 10 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed November 2023

Made running contest quicker and easier!

User Profile

Stephanie

Verified reviewer

Textiles, 201-500 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2019

Get your questions answered in MINUTES! Best Customer Service EVER!

Aside from everything I've already said ViralSweeps has helped us grow our email list and social channels exponentially! It has allowed us to reward our customers and collaborate with other companies in a fun and easy way. Worth every penny.

PROS

I love how user-friendly ViralSweeps is. It's easy to navigate and integrate with applications we already use. My favorite part though is they answer my questions soooooo quick! That's actually what made me sign up when I first started using them a couple of years ago. I was comparing platforms and sent ViralSweep and a competitor an email asking questions about their platform and ViralSweep answered me back within minutes. I was able to go back and forth with them for about an hour and by the end, I didn't care to hear back from the other company. This incredible service continues. If I ask a question through "chat" within normal business hours I will have a response almost immediatly (sometimes even after hours!). They are incredible; better and cheaper than Gleam...

CONS

This is minor... but I wish when requesting to know someone's birthday for a sweepstakes entry you could just request month and year, not the date too.

Reason for choosing ViralSweep

ViralSweeps was sooooo quick to answer all of my questions/concerns. I was comparing platforms and sent ViralSweep and a competitor an email asking questions about their platform and ViralSweep answered me back within minutes. I was able to go back and forth with them for about an hour and by the end, I didn't care to hear back from the other company.

User Profile

Kevin

Verified reviewer

Media Production, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

The featureset is so vast, we use Viralsweep for dozens of applications

It's simply the best for tracking and excluding fraudulent users who typically game promotional giveaways.

PROS

There isn't a software package out there that lets you quickly create collaborative campaigns as easily as viralsweep. We've been using this software for 2+ years and across 40+ projects. Support is the absolute best.

CONS

Depending on the campaign type, the overall user interface is a bit rigid, but it's optimized for that campaigns particular goal and it just works.

Reason for choosing ViralSweep

Flexibility, brand/promotional network, price & payment gateway via stripe features.

Reasons for switching to ViralSweep

Fraudulent entries are the biggest issue with promotional giveaways. It's not until you start engaging with your entrants via email that you realize, a good system to ensure your entrant's integrity is a must. Using viralsweep, you'll never have to worry about that problem.

James

Marketing and Advertising, 2-10 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

FUNCTIONALITY

3

Reviewed September 2019

Great product for launching quick sweeps, doesn't seem to work in all cases

PROS

I like how easy it is to have a WYSIWYG interface to create a sweepstakes. But this simplicity can also lead to some pitfalls with regard to sweepstakes regulation. It's "too easy" to create a sweepstakes, and that could lead to some employees making mistakes with regard to compliance.

CONS

The webhooks did not work for us. They are well-tested, so I'm not sure what went wrong.

Jeff

Marketing and Advertising, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

When Growth is the Strategy

ViralSweep allows me the opportunity to help my clients grow their subscriber list substantially through different marketing channels. It also drives website traffic to specific pages and helps create engagement. Other benefits I receive from using ViralSweep include ease of use, variety, customizable, works great with WordPress and Facebook, and the service is impeccable -- I have received immediate responses from Giancarlo, who is always kind and willing to help.

PROS

The thing I like most about ViralSweep --- it generates excellent results. I have tried many others, including Wishpond and Woobox, and ViralSweep stands head and shoulders above those competitors.

CONS

I wish there were more flexibility in creating a custom landing page with graphics and other copy. I would also like if it created a white-labeled report with the ability to customize pages of the report and add graphics.

Reason for choosing ViralSweep

Easy of use, functionality, proven results with my very first sweepstakes --- grew my clients' new startup business subscriber list by 3,144%!

Reasons for switching to ViralSweep

ViralSweep is just powerful and easy to use for both the user and the entrant.

Mark

Consumer Goods, 11-50 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

ViralSweep is Just What We Needed for Contests, Sweepstakes and Giveaways!

ViralSweep is a great software for running contests, submitting entry forms and collecting emails. I love that we're able to export the winning names and emails into an Excel file to send to my Email Specialist for our sends. Also, I really love that rep, with customer support, always responds within 30 mins, which is just fine because I typically plan our contests ahead, leaving time to hash out issues with the ViralSweep team before it launches.

PROS

My company, sells custom window treatments online, but we also frequently attend home shows around the country to promote our product and upcoming sales. With ViralSweep, I was easily able to set up a simple entry for all of the dates on "tour" and award (1) entrant from each show super easily! Only thing I would recommend to add is a random number generator for winner selection, so users wouldn't be leaving your site to search for one on Google.

CONS

Not a huge deal but it would be nice to have more theme options without having to upgrade from the starter package.

Reasons for switching to ViralSweep

Pricing and experience is much better than Woobox

Kaylah

Marketing and Advertising, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed August 2019

New but very satisfied ViralSweep user

PROS

It's very intuitive & easy to use with alot of customizable features and features that I haven't seen in other platforms. It is also aesthetically pleasing and able to be customized to match just about any client's style.

CONS

There aren't alot of cons that I've experiences so far, but no matter what platform you're using there will always be small things that a client requests that you aren't able to do. With ViralSweep, the only things like this that I've noticed so far are controlling the size of the text in the extra content block on the entry form, and adding an underline to certain parts of text in the rules agreement and newsletter agreement lines.

Reasons for switching to ViralSweep

The cost of ViralSweep was much less and it had more features and a better aesthetic

Naomi

Retail, 11-50 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

Great program, easy to use.

So far it has been a great experience, customer service is very quick and helpful. I will continue to use Viralsweep for all our contests.

PROS

Easy to set up and use, love the option of getting bonus points for whatever we like (really like that we can ask questions and receive answers).

CONS

We use this in-store as well.... and it was complicated to allow the stores to sign-up the customers themselves as it was always the same IP address.

Reasons for switching to ViralSweep

The referral points bonus and the simplicity of setup.

Anonymous

2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed August 2019

Robust & Simple

We run weekly giveaways with ViralSweep, and bigger events a few times a year. We've found it to have more options than many other sweeps tools at a better price. Overall, I've run into only very few things that we can't do with it!

PROS

Lots of options for giveaways and referrals

CONS

Setup can be a little confusing/long until you get used to it

Reasons for switching to ViralSweep

Better visual styling and more overall flexibility in giveaway entry options

User Profile

Abid

Verified reviewer

Banking, 5,001-10,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Best App for Digital Marketing Promotions

I am using viralsweep to grow my email list and for referral programs from last 1 year and it provides me excellent results in growth of my online business. With the help of viralsweep now i am able to reward my customers in a very easy way which boost my sales and subscriber list.

PROS

Viralsweep is a cloud based software helping millions of inviduals to grow their small and large scale businesses. They are also offering free trial version for checking and better understanding of the product before the purchase. Some of its amazing features includes web forms, skill contests, award management, fraud detection and multi channel marketing. The online help is another best thing about viralsweep because whenever you need support you can chat online with the support team.

CONS

Viralsweep has all the best features and i will be more delighted if the user interface gets little easier and company add some more features and tools.

User Profile

Kurt

Verified reviewer

Media Production, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

Great product

PROS

I’ve been using viralsweep for a year now and have had many success sweepstakes as a result.

CONS

The software works as it should - no problems yet

Arthur

Internet, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2019

The only sweeps software we use

Excellent overall experience. The team at VS is super responsive to any needs.

PROS

The ease of use and functionality/stability of VS is so important to use. We run sweepstakes constantly and not having to recreate complex marketing programs each time is important to us.

CONS

Comparatively, the price is a little high as we have tested and used others in the past but the price isn't high enough that I would be willing to switch,

Reason for choosing ViralSweep

The ability to customize our giveaways.

Reasons for switching to ViralSweep

instability and lack of functionality

Marissa

E-Learning, 10,000+ employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed August 2019

Great Tool to Gain Followers and Content

I am able to host a giveaway and meet several KPIs: follower, email, content and engagement growth. I used Viral Sweep at my previous company as well.

PROS

-Ease of use: the platform is pretty straightforward and easy for any team to understand, set up and implement -Great value: for the variety of goals available, Viral Sweep has been great. -Customizable- I like that the product is customizable and can be integrated onto our website

CONS

-Missing functions: I have had to "hack" some of the plugins to achieve some of the goals I wanted because the functions were not available like "follow us on instagram" I would just change the text to say that so they thought they has to follow to get an additional entry but really I had no way to track it. Its ok though, I still see value.

Reason for choosing ViralSweep

I did not use or look for another product.

Anonymous

11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2019

Most user friendly giveaway platform!

PROS

Things I found easiest to use about this software are the templates for so many different promotion types, integration of existing software from email to analytics & how easy it was to customize it. The customer support is also very responsive & helpful!

CONS

Some of the options we would like to further customize our promotions aren't built into this software. It would be nice to be able to have more leeway in how certain options appear.

Jeff

Retail, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2019

ViralSweeps Simply works

PROS

It's reliable, the service if there is an issue is quick, and it does the things we need to launch our sweeps

CONS

to be honest I have no major cons to list for ViralSweep

Ho

Human Resources, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

Good

My viral went well. Good job.

PROS

Like the available feature in viralsweep.

CONS

So far none. I'm happy that this software helped to solve my issue.

Reasons for switching to ViralSweep

Ease of use

Carlisle

Apparel & Fashion, 2-10 employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed August 2019

First Impressions

I have doubled my email subscriber list in a month. I do not know the value of the additional emails collected but I tried to give away a product that my shoppers would like therefore they are potential shoppers. As I do more of these I am sure I will better know the long term benefits and can comment again.

PROS

I really like the integration flexibility with social media and other applications especially Klayvio. I have collected over 1000 new subscribers to my newsletter in a month doing a single giveaway which is something I wish to repeat monthly. The set up is easy and it's easy to manage. I will be doing our first drawing on the 1st of September and it's literally a click of a button.

CONS

I think there are a few things that I would like to see upgraded. I think that the basic package should have Facebook Pixel and Google Analytics integration as a Standard. Those are basic basic things that would definitely provide value. The jump in price to get those two things (which is all I would want) is just too steep. I also think the page layout for the image files is weird. It would be better to have a single column with the image at top or bottom then a smaller picture and a right column that extends off-page just bad overall graphic design ( I am a designer so just giving my opinion. ) Finally, One thing I didn't understand is in my analytics reports I am seeing a ton of traffic driven by ViralSweep? How is this happening? Do you promote the contest or is it because of a redirect that I am seeing it? It would be nice to see or know what that is.

Dominique

Consumer Goods, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed October 2019

Great Software

I'm trying to build a list of sales prospects from zero. First giveaway resulted in over 1000 entries and over 30% newsletter subscribers. I was hoping for more but from zero felt this was a decent result. I'm going to try using the software along with co-marketing and influencers and see if we can spread the net wider.

PROS

This was pretty easy to set up and I've had decent results. I'm planning to continue to use it and also try some of the features I haven't had a chance to try yet. My favourite thing is that along with ease of use, Viral Sweep has a guide to how to run a successful giveaway. I've also more recently read the guide to co-marketing and want to implement some of those strategies. I've just launched my business so have a long way to go. It's hard to no what results to expect when you have zero subscribers/followers, but I think I can continue to build on the gains made in our first 2 giveaways especially if I implement some of the other suggestions in the guide.

CONS

Can't think of anything I didn't like particularly. Small learning curve in the set-up but overall very intuitive and no problems yet.

Ben

Events Services, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed August 2019

Great for Lead Generation & Customer Engagement

PROS

We utilize ViralSweep weekly and have found it to be an excellent tool for lead generation as well as for engaging our customers. We produce events that occur once per year and use ViralSweep to make sure our customers are engaged year-round and keep our events top-of-mind, even in the offseason.

CONS

I have not had any negative experiences with ViralSweep.

Dillon

Retail, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

4

Reviewed October 2019

Great Product

PROS

Simple and effective UI. Deep customization for the widgets, social sharing, language, and signup fields. Overall organization and the ability to separate sweeps into respective sub categories. Ease of implementation within our landing pages.

CONS

Language section is robust but vague on where in the markup this copy is located or what feature it is tied to.

Anonymous

51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed October 2019

Review

PROS

Love the different options for installing the sweepstakes. Love the ability to track facebook comments for specific amounts of time. This is especially useful for our users guessing scores to sporting events up until the start of the game. I love the ability to customize the layout and look of the sweepstakes.

CONS

Aspect ratios of the images for sweepstakes are locked into a specific ratio. If I upload an image that doesn't meet the exact dimensions it stretches or warps the image.

Kelly

Retail, 11-50 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2019

Reduces workload for team

Every time I reach out with specific questions they are extremely responsive and helpful. Very satisfied with how they run business at this point.

PROS

How it simplifies and manages the giveaway/sweeps process for our team.

CONS

More about policy changes than a knock on viralsweep - but social sharing options are becoming more limited and reduces amplification of brand visability.

Brock

Online Media, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed September 2019

One of the Best Viral Marketing Platforms Available!

PROS

How easy it is to setup, implement and run a sweepstakes.

CONS

Currently does not integrate with our email provider (Critical Impact) to import data directly to our email lists. Only option is to manually import.

Djohara

Health, Wellness and Fitness, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2019

Awesome platform for contests and UGC

Fantastic and fast customer service, intuitive platform

PROS

The sweepstakes functionalities and analytics

CONS

The influencer functionality is disappointing

Reason for choosing ViralSweep

Functionalities and partner brands that I know well had success with it

Reasons for switching to ViralSweep

Limited sweepstakes functionalities, though also less pricy than Viralsweep

Yocheved

Health, Wellness and Fitness, 51-200 employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

Best value, most features

PROS

I most liked the ability to host the sweepstakes on my own website, and embed into a landing page we created. I also liked the various options customers have to earn additional entries into the sweepstakes by answering questions or visiting social media profiles. It's also really easy to pick a winner.

CONS

I wish there was an option to earn additional entries for sharing the sweepstakes on social media. I also don't like that they are not able to verify that someone liked or followed a social media profile, and provide entries just for visiting. Apparently this is because you can't incentivize FB or IG likes, but it's hard for me to tell if it's tracking YouTube subscribers either.

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