All Cisco Meraki Reviews
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Anonymous
Used more than 2 years
OVERALL RATING:
5
Reviewed April 2023
A solid cloud network solution
Jhon
Verified reviewer
Telecommunications, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
The most reliable solution for managing high-capacity wireless networks
There are solutions that allow companies to reduce installation costs, maintenance of an entire IT infrastructure for the provision of services such as wireless access points to schools, universities, concert halls and parks; with Cisco Meraki all these operating costs are reduced to the maximum expression and you have the guarantee that the equipment used are of the highest quality withstanding extreme environmental and physical conditions and still providing very stable connections, with this we can say that Cisco Meraki is a step ahead in terms of wireless connection.
PROSOur company focused its eyes on Cisco Meraki for several important reasons such as: minimum infrastructure costs since the implementation does not require the physical installation of advanced equipment or data centers since all the infrastructure is in the cloud, this also eliminates maintenance costs that operationally demanded a considerable investment, secure and highly reliable wireless networks capable of supporting connections under the 802.11 ac standard in the order of Gbps, management from a single central platform and accessible from anywhere in the world.
CONSThe total dependence of the MR devices to the internet connection limits a little the management of our operative personnel that performs the repairs in all the zones, it is clear that for the cases where the internet connection fails, the local access to the access point is operative but when it is required to implement some access policy or special configurations in some points, the access through the central console by an administrator is obligatorily required.
Isaac
Industrial Automation, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed December 2023
A good solution for SMB
It's been good for the most part. It takes a while to find things as I came from a Cisco only shop but it is usable by people who have no network experience if you need someone like that to be able to vlan a port or something like that.
PROSIt is easier to install and maintain than most similar products. You can easily establish vpn's between owned devices with dynamic ip addresses.
CONSRan into an issue recently where you can not define access for Software VPN clients to networks that are vpn connected that are not Meraki.
Reasons for switching to Cisco Meraki
It came with this job. The last place I worked ran full blooded Cisco products which wile they have more features generally, are a lot more complicated to deploy.
Jax
Information Technology and Services, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed January 2019
Dated, Unreliable MDM
We started using Meraki a long time ago when there was a free option for the MDM, which was a great boon to the organization. We paid for support for a while when we needed it, which was reasonable at the time. Since then, the free program ended, and now the pricing is higher than most of the competitors. We could get over having to issue app push commands over and over when it was free, but having to pay a premium for one of the less reliable MDMs we've tested just wasn't in the cards, so we ended up switching. It's certainly not a horrible option, especially if you have an all-Meraki network and can manage everything in one place, but if you're just in it for the MDM like we were, there are better options out there, especially ones with smoother automation and ease of use.
PROSInitially free, it implemented everything we needed for mobile device management for Apple devices.
CONSWith the free programs ended, Meraki became one of the most expensive options, which made its other flaws less tolerable. Commands to devices often fail with cryptic messages that require lots of manual retries.
Mark
Information Technology and Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed February 2024
Meraki Firewalls
It is very easy and intuitive to manage and support is always responsive and helpful
CONSA lot of the needed log information is missing from the customer portal - you need to contact support for it. Does not play very nice with third-party firewalls for site-to-site VPNs
Alejandro Enrique
Verified reviewer
Telecommunications, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Meraki a reliable, stable and centrally managed network
Benefits of using a Meraki network are many, centralization of all devices, switches, firewall and in our case wifi access points, these have a stable radio signal emission power and ensuring the connection in the different wifi standart allowing to connect any kind of mobile devices from low to high range; in addition to having centralized management from the cloud that allows us to make adjustments to the settings from anywhere in the world with internet connection being reflected instantly on the monitored equipment, in conclusion a reliable network although a little expensive to implement but which is worth the investment.
PROSMeraki has left a positive mark in our company due to its benefits and the experience that supports it, we have a large number of access points MR distributed in different areas of the city in parks, educational institutions, hospitals and each of them is monitored easily and remotely from the web; thanks to this we can analyze the capacity of connections, radio frequency channel in use, current wifi standard 802. 11 b/g/n/ac, also thanks to the power and stability in the signal emission of each MR we guarantee to the users a clean connection without interruptions that for some of the cases a stable connection is vital.
CONSWith the continuous expansion of our network also demands the inclusion of more MR devices, these are notoriously more expensive although comparing the cost/benefit ratio is worth the investment, however, one of the limitations for this type of network is its close dependence on the internet connection to perform advanced technical configurations on the devices, everything related to ACS configuration, MAC filtering (black or white list) as it does not allow such configurations locally limiting it to communication with the central administration.
Alejandro
Information Technology and Services, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
A cloud infrastructure that optimizes our services
There are many benefits of taking our network infrastructure to the cloud, operating costs, software licensing, hardware maintenance, security systems and disaster protection are some of the costs that reduces an organization with such implementation, on the other hand, accessibility from anywhere in the world and manage the network offers very broad possibilities for any IT team, Cisco Meraki in its various products has given us the ability to manage a wireless ecosystem deployed in a fairly large geographical area with the administration from the cloud, this allows us to detect anomalies in real time, view bandwidth consumption in a timely manner and a large number of functions that makes the administrative work of the network a little easier.
PROSCisco Meraki has allowed us to evolve our network infrastructure and the way we interact with this, there are clear details that make this a highly balanced, sustainable and accessible network, due to its on cloud environment has reduced locative, operational and maintenance costs associated with the equipment installed on these sites; aspects to highlight within the Meraki environment I can mention their equipment (Access Point) in our case, these are robust equipment, resistant to different outdoor environments, easy configuration (plug and play) and administration in the remote console, in addition, provides a wide range of data and metrics that are a very detailed basis for the management by our IT team in all the deployment of the infrastructure, Its clear and intuitive console has the functions at hand offering very fast possibilities to configure parameters such as SSID, MAC filtering (white and black list), bandwidth management either by SSID or by users, WEB content filtering, among others, possibilities like these make Cisco Meraki a very strong ally in our organization.
CONSIt should take into account the number of devices implemented in the network as it depends on the number of licenses to hire, although their individual cost is a bit high if you must take into account that this value is associated with some benefits of great help as some devices have a lifetime warranty while licensing is active, although in our cases the Access Point does not have this benefit I can guarantee that such equipment have a very striking performance in addition to withstand extreme operating conditions, so no negative comments so far I do not have.
Leonardo
Verified reviewer
Telecommunications, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Excellent solution for the management, supervision and administration of networks in the cloud.
Cisco Meraki allowed us to manage and monitor securely and from the cloud about 60 access points that we have located in different specific areas of the city through a central console and in the same way we can solve in a short time any problems that may arise without the need to have to move our technicians to solve them, the user experience is really positive and beneficial.
PROSWe can easily configure, manage and monitor our free WIFI networks from a single panel 100% in the cloud, it is easy to add wireless access points to the central panel and exercise control, cisco Meraki allows me to regulate the bandwidth to provide, either by SSID, IP, among others, I can restrict access to specific pages, encrypt networks (AES, WPA, WPA-PSK, etc); our company provides a free service of WiFi Zones located in different parts of the city in parks, shopping malls and other common areas through access point MR18. The support provided is timely and efficient in any circumstance, they respond in a very short time to our requests; I like the advanced security features provided, last but not least, Cisco Meraki provides a very intuitive and modern user interface, in which you can navigate smoothly.
CONSThe purchase price of the equipment and licenses is expensive compared to other competing products but it is well worth the investment as the benefits are many.
Thomas
Libraries, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Long Time Meraki Evangelist
Overall am happy with the products and services, their customer service in particuar has always gone above and beyond when it was needed.
PROSI have been utilizing Meraki from before they were acquired by Cisco, and I believe the product has only gotten better. The ease of management and ability to oversee multiple locations, on top of a plethora of features any SMB would need has made me happy in my continued use of their products. The notifications of connection loss and the ability to remote configure devices is unparalleled in my experience.
CONSI do believe their pricing is quiet high, along side a license model that would brick your device if you no longer pay for it does leave a sour taste in some mouths, I've also found it to be lacking in some granular firewall policies compared to more purpose built products such as Juniper's firewalls.
Matt
Broadcast Media, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed January 2024
A Must Have For Any Company
I can't say enough that I love at Meraki. The ease of use of the dashboard or being able to make multiple changes on multiple switches across any of the sites within an organization. It cuts down on management tasks immensely.
CONSI wish they had a blended consumer product that allowed tech savvy home users to be able to setup or protect their home networks without the annual licensing cost.
Se
Computer & Network Security, 51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed March 2024
Cloud Base Dashboard Management
Cisco meraki allowed us to deploy and management the network and security devices from cloud access portal easily for the implementation engineer.This is the most I like in cisco meraki.
CONSThe cost of Cisco Meraki devices and license is too expensive for the most small business companies.
Tom
Hospital & Health Care, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed April 2022
Meraki for MDM and Wireless
Overall we're very happy. Deployments are easy and not having to support controllers has been helpful, although controller based systems do have their advantages. MDM has helped us maintain better control and tracking over our mobile assets.
PROSthe ease of use is great. Deployment is straight forward for Meraki devices. MDM management is not extremely intuitive, but in fairness this is our first MDM product. Consoles are easy to navigate. For the price it is an effective product.
CONSLicensing is a bit confusing, Menu in the management console could use a little improvement, more streamlined, reporting is very lacking.
Reason for choosing Cisco Meraki
Best price point, met all requirements
Reasons for switching to Cisco Meraki
end of life, cost
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Cisco Meraki is Intelligent Simplicity
It has been one of the best experience ever. Switching from Blue (Cisco Traditional) or any other vendor to Green (Cisco Meraki) has been seamless. But then again, it will depend on your context.
PROSThe ease of deployment. You can be up and running (with policies defined) withing minutes!
CONSOnce configured, the policies takes about a minute or too to be take effect. I believe this depends on your own internet connectivity as well. Also, the native windows vpn client is buggy but it has announced that Cisco Anyconnect Client will soon be compatible with Cisco Meraki VPN Services!
Reason for choosing Cisco Meraki
Simplicity and ease of deployment.
Reasons for switching to Cisco Meraki
Ease of deployment and native inbuilt SDWAN
Carson
Retail, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2022
Gold standard for Medium-Large businesses...remote site management
easy to spin up remote systems, all cloud managed and deployed. Plug and Play setup, as well with templated usage, you can deploy in a matter of minutes
CONSMX firewalls don't provide enough MANUAL OVERRIDES which would be useful. Not as robust as old IOS firewalls for that specific reason.
Reason for choosing Cisco Meraki
Long standing use cases with Cisco.
Andrzej
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2022
Easy to manage and deploy
Overall network managing is quite good. It's easy to setup new location. Cloud managment makes it easy to deploy and manage. Single pane of glass gives ability to see all location at one and we can make changes. Due to price we limit use only to routers and AP co i can't comment on MDM, switches and other meraki products.
PROSIt's ideal to many locations with often changing IP address. It makes managing very easy. We can basically send router not configured and it will connect to cloud and setup configuration very fast. Aut-VPN is great in cisco meraki. It just works.
CONSPrice for convenience is very high. That's main thing that may discourage someone to purchase this product. Copying configuration to different router is bit tricky in UI.
Gilberto
Consumer Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
Easy to use and great sync in cloud
I love the synchronization in the cloud and make all things in everywhere in anytime without problems
CONSVPN client not exist and I have to create a manual configuration are complicated
Anonymous
51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed February 2023
Great product for it's money
All in all, this product is a win-win solution for companies that are looking for easy scale up.
PROSOverall control over the sites where it was implemented made it easy to manage.
CONSSome client versions were not fully compatible with the most recent OS like Mac is.
Anonymous
11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed November 2020
not the best choice for iOS
works reasonably well, lots of customization
CONSfinite control of iOS devices is a bit confusing and doesn't work as seamlessly as alternatives
Guillermo
Religious Institutions, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Not a simple Network equipment
The access to the Dashboard that controls the network. I can push software installation, I can control the network from EVERYWHERE --- literally
CONSI think they need to improve the SSID availability, a calendar will work.
Reasons for switching to Cisco Meraki
We got a trial of Meraki, I just couldn't believe the simple and easy to use it.
David
Verified reviewer
Semiconductors, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Easy use, configuration and implementation
Cisco Meraki a powerful solution to obtain a stable and reliable network and adaptable to the characteristics of each company that needs a powerful network, excellent levels of security and with optimal cloud-based centralized management.
PROSIt provides ease of configuration, easy cloud management and a high level of security. It allows to obtain a high performance, connection without interruptions and a stable speed of connection. It offers access to the best security portfolio, traffic analysis and reliable solutions.
CONSIts cost is significantly high compared to similar solutions, the benefits offered by its implementation must be considered.
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed September 2018
Love this product
We converted over to Meraki about 2 years ago and it was the best decision we have made. The features and functionality of the dashboard are outstanding and being able to work from anywhere and make changes as needed is great.
CONSDashboard can be cumbersome at times and do think some of the items could be laid out a bit better visually.
Anonymous
1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed November 2021
Great Product with Many features
I've used Meraki for APs, Switches, Firewall and MDM. Also tested cameras. The tools are extremely capable and give admins so many options.
CONSSome features like the Topology Map are not exactly reliable.
Reason for choosing Cisco Meraki
Ease of use and capability
Mohammad
Verified reviewer
Information Technology and Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed August 2020
Anyone can operate meraki
I would say it is an extremely user friendly product.
PROSCisco Meraki operation is like operating a laptop. The configuration of the firewall, switches, cameras and access point is extremely simple.
CONSThe product is sometimes a little bit intermittent responder. Configuration fetching from cloud sometimes takes a little bit of time.
Reason for choosing Cisco Meraki
Because of its simplicity and user friendliness.
Martin
Food Production, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2023
Cisco Meraki Firewalls work great.
The clean dashboard, ability to view connected devices, and just overall reliability.
CONSSo far nothing, all works good and is easy to manage.
Tayfun
Telecommunications, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed April 2022
Manage all your devices from one screen!
We can monitor many products from security to wireless range extenders and increase their continuity.
PROSIt ends the need to use separate software for each product.
CONSBeing dependent on Vendor affects costs.