HorizonWebRef
About HorizonWebRef
HorizonWebRef Pricing
Annual subscription between $3.10 and $7.25 per referee/umpire user license.
Starting price:
$217.50 per year
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for HorizonWebRef
1 - 5 of 25 Reviews
Mike
Sports, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Well worth the switch to Horizon!
Horizon is incredibly easy to use and thus, very user friendly. The ability to create invoices and do billing is far away easier than the program I previously used - all now at the click of a couple buttons, anytime, anywhere. Officials love both the free App, as well as the calendar syncing features and it goes without saying that cost wise, Horizon is significally less pricey.
CONSHorizon definitely doesn't have the "polished look" of some other assigning programs, but its effectiveness makes up for it. The initial sign up process is incredibly cumbersome and overly thorough for new officials, especially for some of the less tech savy types. A number of people have complained that the number of emails they receive is over the top, yet I personally have not felt that way or had any concerns as an Administrator.
Reason for choosing HorizonWebRef
I looked at a number of different assigning platforms but no other ones jumped out as having the features I liked, the ease of use for other assignors within my area, and the cost savings were far too substantial to pass up.
Reasons for switching to HorizonWebRef
Arbiter had become increasingly frustrating to use, numerous server errors and time outs that would occur. You would try to refresh, then that wouldn't work and you'd have to exit the site, then re-enter and try again. These errors all seem to come after Arbiter was purchased by NCAA. Arbiter's App, Arbiter Connect I believe it is called was $5 USD per official, on top of the regular annual user fee which was significantly higher than any costs associated with Horizon. At the end of the day, I hadn't really put a ton of thought into changing from Arbiter, although I was frustrated. When I started searching out different platforms I came across Horizon and with the free trial, plus incredibly awesome / helpful / timely feedback to any questions or concerns I had, it seemed like an easy decision. I was even able to during the free trial, set up a "fake season" and trial it with officials within my association to gauge their feedback which of course, was also overwhelmingly in favour of switching.
Jarred
Sports, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2019
Greatest software for Assigning business
Horizon Web Ref is by far the best assigning website when comparing to competitors. It is great that in sport of hockey, majority of major assignors use it, which allows all assignors to know which workers are where for which assignor at a certain time. I will continue to use Horizon because my overall experience is amazing and they have my ultimate needs for my business to survive. I would like to see the certain features requested get updated or added quicker, but again, I know nothing about that field and not sure how much work and time it takes! Regardless, they have been improving the platform and can not complain!
PROSHorizon Web Ref allows me to run my business on a single platform. I am able to have all my independent contractors on one site to assign their work, and now allows me to pay them as well! Makes life so much easier not having to transport game info to another platform or software for payments.
CONSHorizon Web Ref has a lot of great features, BUT, there are A LOT more that could make it better. HWR allows us to request new feature, however, I do not feel they really read and look at the ones that could most beneficial at times. Think more privileges should be given to association owners in regards to who can see what in their associations and receiving more notifications when things happen inside of their association.
Vendor Response
Thanks for the kind words! Rest assured, we do indeed read & re-read every feature suggestion we get. Unfortunately, our engineers have a tough job to try to balance and prioritize which features they should implement, but we're working every day to add more functionality.
Replied April 2019
Russ
Sports, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
2
FUNCTIONALITY
2
Reviewed November 2019
Do not Like
you can see what Referee's want the games
CONSInputting games takes a long time and template does not work with my computer.
Reasons for switching to HorizonWebRef
Cost
Vendor Response
We're sorry to hear you're having trouble with the template files. Our template files are compatible with any modern PC or Mac with an up-to-date version of Microsoft Excel's spreadsheet software. You can see this support article if you need instructions on how to open the file: https://horizonwebref.com/knowledgebase/articles/1930072 You can also feel free to reach out to our Live Chat team in the bottom right corner of our website and we'll be happy to assist you with working with the template files.
Replied December 2019
Gary
Management Consulting, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
HorizonWefRef is a most excellent product
It is truly a great product. It has all the features we need to assign 150+ umpires to 1,000 games during the baseball season. It never goes down and there are never technical problems with the software. As an assignor,it gives you tremendous flexbility. For example, I can choose to assign games directly to umpires. Or I can open up games to bidding whereby interested umpires request a game and then I just select among the interested umpires. Before I switched to HWR three years ago, I used Official Assignor (OA), which I thought was a good product at the time. But HWR is so much better, literally 10x better. After a couple of months using HWR, I finally realized how its power and performance blew away OA, and I was a little mad at myself for not discovering HWR sooner.
PROSIt is extremely robust, flexible, easy to use and all our our umpires have it downloaded on their phones so it is always accessible
CONSThe fact that the default option on the Availability Calendar is Unavailable. At the beginning of each season, I have to do battle with 150 umpires to get them to switch their availability from Unavailable to Available
Reason for choosing HorizonWebRef
Explained above
Reasons for switching to HorizonWebRef
I made the switch from OA to HWR because OA went out of business and I had to find a new umpire assignment software system. I did my research, came across HWR, did the free trial, was impressed, and have been a very happy customer for three years now.
Andre
Sports, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2020
Best officials assigning software for the money out there
This assigning platform is the best out there and I have worked with all most all of the competetors.
PROSThis software is easy to use, intuitive, inexpensive and has features in it for free that other competitors charge you for. It also has many features that other programs do not, like direct linking to google calendars for assignments. Set up is a breeze. Great and fast customer service response.
CONSSome added features would be nice like the ability to set mileage limits for the officials and the ability to select a game by game number.
Reason for choosing HorizonWebRef
Price
Reasons for switching to HorizonWebRef
Price and featuers.