iTacit

RATING:

4.6

(35)

About iTacit

iTacit is a workforce app designed to simplify communication and improve engagement between employers and teams. This solution is suitable for organizations in various industries including healthcare, government, banking, manufacturing, plus more. It can be used by HR teams, internal comms, and operational leaders to share critical updates, messages, and new training with remote and in-office employees. The iTacit app is compatible with Windows, Mac, iOS, and Android devices. Within the iTacit workforce app, organizations can access various modules, including Connect, Educate, Engage, and Operate. Connect can be used to manage role-based messaging, notice boards and polls, documents, and usage reports. Educate is an LMS module that features course authoring, autom...

iTacit Pricing

Contact iTacit directly for pricing information.

Free trial: 

Not Available

Free version: 

Not Available

iTacit digital workplace and training

iTacit Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for iTacit

1 - 5 of 35 Reviews

User Profile

Louis Philippe

Verified reviewer

Insurance, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Easy to use, with Great customer service

PROS

The product is very easy to use, and the staff will is always ready to help out if you have a question.

CONS

There is a bit of a learning curve, but nothing the team cant help you understand and guide you in.

Louise

Insurance, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Great software!

My overall experience with iTacit has been great, I find that their IT support team is excellent. Anytime I have issues or I'm not sure how to proceed, they're very helpful - will send me videos (how to's), screen shots or even set up a meeting so we can chat.

PROS

We launched ITacit during the beginning of the pandemic, I think this was a perfect time to launch this new employee intranet as we needed to be more connected than ever. The notice board is a great way to share important information / tips for our employees. It even saves us from sending mass emails.

CONS

The administrative side is a bit more complicated or sometimes does not have all the options that I'm looking for (ex. delete a survey after launching it, the way that the survey results look like), the look of it isn't as user friendly as the iTacit (2.0).

Reasons for switching to iTacit

Wanted a more user friendly, better communication tools, survey options, etc. A new look.

Andrew

Government Administration, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2023

Good Software

Good Piece of software aside from Error when opening forms

PROS

Organization and Support. Role Management

CONS

Forms Error when trying to open forms for users

Amy-Lise

Financial Services, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

2

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed June 2021

Good Software!

Better communication, more modern look! The person that did our training was great as well as the tech support person! Very fast and efficient.

PROS

Pretty good software overall, the Notice Board is visually pleasing with the option to comment and like posts, similar to facebook.

CONS

Surveys are complicated to set up but gets better with use. Could have some improvement on this regard.

Reason for choosing iTacit

Local company, good product, good features at a good price.

Reasons for switching to iTacit

Our other intranet was outdated and did not have all the features we needed.

Josée

E-Learning, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2023

iTACIT - eHealthNB Centre - EHR

I've realized it's a massive benefit to have hardworking technicians on the iTACIT side that are always there to help us with any issue or question we have. They are quick to answer and go above and beyond helping us.

PROS

I love that we get to have training and forms on one platform. It's a lot easier for us to see where someone is in our process thanks to iTACIT. For example, before we would need to check 3 different applications to find information for a user, now we just need to find their iTACIT profile. With iTACIT, there's also no more confusing user handwriting, and the mandatory fields help display the information we require from users to do our job - this was a bite sore point with our old paper process. This software has made it so much easier to deal with the increasing demand for EHR access. Turn-around time for requests is a lot shorter than it was before (before a request could potentially take 15-45 minutes to process [depending on account status] and now its more like 10-20 minutes), allowing us to do more things with our days.

CONS

One con I've found with the platform is when it comes to letters with accents. In other systems if you were to write a name with an accent without the accents in the search bar, it would return the users with the accents in the search results. With iTACIT, you must be specific as it will not display the person without the proper accents. This has caused a few of my team members to be unable to locate a user because they did not realize there was an accent in their name.