All Curogram Reviews
1-25 of 41 Reviews
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Kimberly
Medical Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Over all Review
Would recommend this program to other providers.
PROSIt is very easy to use. Love the fact that we can sent patients forms ahead of their appointments to be filled out. Easy for patients to contact us and send us need information. Much easier to send bill requests and quicker response from patients.
CONSSometime the interaction between Azalea and Curogram lack communication.
Reason for choosing Curogram
The reviews and it was cost effecive.
Reasons for switching to Curogram
They were not confirming our appointments in a timely manner and missing days. Their telehealth platform was loosing calls during sessions, and at times not working.
Asif
Hospital & Health Care, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed November 2021
Curogram runs the ecosystem of my busy cardiology clinic.
This has been hands-down the best software for the least cost that we have implemented in the 20 years of our cardiology practice.
PROSEase-of-use. New staff find the software intuitive to use I need very little training and or supervision as it is exactly like texting a patient from our office. The software has helped us scale our business and reduced our phone calls by over 70%. Our patient satisfaction has increased tremendously as has our reputation management.
CONSIt took some time for telemedicine to be implemented but now that it is we are extremely happy.
Reason for choosing Curogram
Ease-of-use Intuitive Automatic software upgrades without increase in cost
Daria
Medical Practice, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Best & easy to use Medical SMS messaging on the market
My overall experience has been GREAT. It is very versatile and allows for many digital/mobile options, and allows me to be much more connected with my patients without me giving them my cell number I order to text them.
PROSThis is the best messaging app for a medical practice. It integrates seamlessly with our and any other EMR system and can send multiple automated text reminders for appointments at no extra charge. Patients can message the office, which also shows up on my phone. Does automated follow up with patients and also reputation management. Has a feature for mass text messaging to all patients or different groups of patients. Can also do telemedicine very easily.
CONSThe audio coming through is some times very low, but is corrected once you reconnect with the patient. Video quality is sometimes choppy and not as good as “FaceTime”, but good enough to see what I need to see. I wish I could text the patients bills on their phone and have a mobile pay option, but I think that is coming soon.
Peyman
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Best service for the lowest cost
Very user friendly for both users and clients.
CONSPretty good product all around. Would have preferred to have a choice of either SMS or email and not both all the time
Frank
Medical Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Like having 2 additional receptionist! Very efficient.
Nothing but compliments.
PROSIntegrated easily with my EMR and is intuitive to set up and understand. It's consistent and reliable. Works in all platforms. In 2 years one not had to rest my password. Their authentication method is easy and very secure, like uber! Lol
CONSI haven't ran into any yet. There is a delay in syncing the calendars....when adding new patient appnt in the EMR.
Reason for choosing Curogram
Telemedicine, Multi platform, affordable cost
David
Hospital & Health Care, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Amazing software to assist with running a busy medical practice
Customer support is great. Any issues we have they fix in less than 24 hours. Software is very easy to use, even with our heavy Medicare-age patient population.
PROSWe love how it assists with patient scheduling and reminders to avoid costly missed appointments. Also telemedicine feature is great to use.
CONSThe billing... we decided to in-house our medical billers and didn't have use of this any longer.
Kasra
Medical Practice, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
An absolute necessity for busy medical practices today.
Excellent company, impeccable customer service and a tool we cannot live without at this point.
PROSThe automated and seamless feature with a permanent record of all communication with the patients.
CONSThere is nothing I don't like about this product. But patients on occasion express concerns about getting texts. This in my opinion is all right since it makes the majority of our workflow so much better.
Joel
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Best investment my medical has made in the past 10 years
Outstanding benefit is that it frees up phone lines for better access to new patients. Automates scheduling Allows for quality control
PROSSeamless integration with EMR. Easy to setup. Frees staff from inefficient phone calls. Frees up the lines for new patients
CONSI wish I implemented Curogram sooner than I did
Reason for choosing Curogram
Better product with more useful features
Mark
Medical Practice, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Amazing Medical Software!
Curogram has helped ease the burden on our phone staff and has helped significantly with reputation management.
PROSEase of use, helpful features for any medical practice. Ability to text patients securely is extremely useful.
CONSI can't say there are any significant negatives with curogram.
Justin
Medical Practice, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Great software all inclusive
Great support!! Have all the survives in one spot
CONSGetting the things customized for my office
Hooman
Medical Practice, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
A must have for any medical practice
Extremely happy and have been recommending it to everyone.
PROSIt’s a HIPPA compliant software that allows much better communication with our clients.
CONSIntegration with our medical software was a challenge, but Curogram team was extremely helpful and got it done.
Eric
Hospital & Health Care, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed November 2021
Curogram changed our business - for the best!
I can’t thank this program and its developers enough for changing our workflow, rescuing our ability to manage tremendous surge volumes, and maintaining our reputation.
PROSCurogram 110% fulfilled its claim to make communication with patients easier and more convenient.
CONSI gave 4 stars because customer service was less than stellar early on. Lately, they are 5 stars. I believe they learned from feedback from customers like us.
Dariush
Health, Wellness and Fitness, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Easy to use
Excellent
PROSFacilitating communication with patients
CONSI used this program when I was part of A Federally qualified health clinic in Sacramento, At that time they did not offer Telemedicine, but it is now part of the software.
Reza
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Multitasking with Curogram
I am extremely impressed with this software and the way we can communicate with patients
PROSMakes scheduling easy and saves a lot of time
CONSMoney saving, time saving, and less expensive than other software that do less than curogram
Megan
Medical Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Software review
Schedule runs smoothly, less gaps. Less missing appointments
PROSUser friendly, time management , my team can spend more time on other tasks
CONSI would like to get faster support, it has improved
Arash
Hospital & Health Care, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Excellent product
Great for scheduling
PROSThe interface is reliable and great for scheduling without bugs. Overall efficient and saved money
CONSLooking forward to future pacs integration with imaging
Christy
Medical Practice, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
User
User friendly. Customer service engaged and responds quickly to emails.
CONSNo cons thus far. Perhaps more interface with linking medical information to billing information.
Mehra
Hospital & Health Care, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed November 2021
Great communication platform
Automation aspect. Security and direct communication with patient
CONSIn the early days I had no control over automated reminders. Now I can see and pick with more options
mark
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Excellent product
The software is easy to use and multifunctional. I love the messaging service and the telemedicine part of it. It is affordable and the customer service team is very responsive.
CONSI don't use the online forms because I don't know much about them. But there is nothing I don't like about them.
Reason for choosing Curogram
ease of use, cost.
Thomas
Hospital & Health Care, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
User
Excellent great adoption pts were thrilled
PROSEase of use low cost and fast deployment
CONSAll functions were super as advertised and easy to implement
Reasons for switching to Curogram
Better faster cheaper
Fiaz
Medical Practice, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Curogram
It’s ease of use and ability to integrate with practice management software. Ease of use for patients.
CONSAt this time, I don’t have any cons to write about.
Jimmy
Medical Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Best software ever!
Excellent
PROSEasy accessibility. I'm not too technologically savvy so it's perfect
CONSSomeone of a steep learning curve for someone not too technologically savvy
Narbeh
Hospital & Health Care, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Curogram 10/10
Excellent support team and well thought out features
CONSMaybe initially integration was difficult but that was all fixed and updated and no more issues.
Gilbert
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Excellent platform for communication and office management
The patient communication, appointment request, HIPAA compliance
CONSNone to report at this point in time , all good
Reasons for switching to Curogram
Ease of use & affordability
Jeanne
Medical Practice, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Time management
With the influx of patients during Covid it helped us stay organized and helped us with time management so that the resources of our staff could be used doing other things
CONSThe module that we used is organized by phone numbers. So human error can play a part if the numbers are not put in correctly.