All Rize Reviews Reviews
1-25 of 27 Reviews
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Shawn
Verified reviewer
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
This software has changed our business, you have to have this to be successful in business today
More customers
PROSEasy of use & delivering the link to our customers, makes it very easy to get great reviews from our customers.
CONSThere is nothing that we do not like about this software, we recommend it to everyone, you have to have it.
Vendor Response
Thanks for your kind review, Shawn! We're so glad to have you as a customer and happy to hear how easy and helpful this review tool has been for you and your business.
Replied April 2019
Katie
Construction, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2020
Great intentions, slow execution
The willingness of resources to make customizations is fantastic. The dashboard is easy to understand, navigate and use.
CONSExecution of promised developments is slow and troubleshooting is lacking. We have had to go back and forth on a single issue for several months and are still waiting on a resolution.
Reason for choosing Rize Reviews
Pricing, flexibility with customizations
Reasons for switching to Rize Reviews
Customer service at Birdeye was terrible and the platform never worked as it should. We were constantly having to redo configuration which would magically disappear.
Caylie
Construction, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed December 2020
Rize is okay
It's been alright. Disappointed with not getting new leads.
PROSBeing able to link platforms to get reviews in.
CONSNot getting reviews and it's not the best.
Reason for choosing Rize Reviews
price
Reasons for switching to Rize Reviews
we had to manually send reviews.
Alexander
Consumer Goods, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Fantastic review management with great widgets & support
Great experience, highly recommended. Completely changed our review collection & display strategy. Many thanks Rize!
PROSVery easy to manage, responsive team / support, great widgets
CONSMaybe Could use more widget options, although the ones there are very good and their tech team does work with you get what you need
Reasons for switching to Rize Reviews
More review platform options, better pricing, great display options
Jelle
Computer Software, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2022
Great solution for review management.
My overall experience of Rize Reviews is simply good!
PROSRize Reviews is great working management software. The UI works well, I haven't experienced any bugs and has been easy to work with for our team. Rize Reviews gives a free trial which made it possible for our team to see if the software is actually what they're looking for. The pricing is also great, which makes it a great tool for review management, especially for small organisations.
CONSI haven't used Rize Reviews for a long time, within this time I haven't really seen something that I dislike. If I have to say something, it would be that the mobile support of Rize Reviews can be improved.
Jody
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Rize Reviews Is the Best
I love working with the staff and the tool works great. We have lots of reviews for our clinic and it really helps people feel comfortable when they need to call us.
PROSI love how easy this software is to use and I really love the reports.
CONSThere is nothing to dislike about Rize! It gets it right.
Timothy
Information Technology and Services, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
Great Reputation Management for our Agency
We were able to go from under 50 reviews total online to 90 in just a matter of a few months. We have a SEO benefit from using the website widget so people can be aware of our perfect rating on Facebook, Google and other review sites
PROSI like that this is a done-for-you service with a team behind the product. The tool is easy to use and it allows us to consolidate reviews from around the web and intervene with unhappy clients. Our customer service outcomes and online reputation have improved for the agency in our local region and everywhere.
CONSI wish that they had the homepage widget available sooner but I'm happy it's live now. They are still updating features and the website design but it appears things are moving in the right direction.
Tom
Marketing and Advertising, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Great Service
Company provides excellence service, performance and products
PROSEase of Use, perfomance of the product and the great customer service
CONSNone everything has performned better that expectations
Reason for choosing Rize Reviews
Widget, price and sales person
Vendor Response
Thanks Tom, we love working with you and will continue to welcome your feedback.
Replied September 2019
Anonymous
2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Reviews, Reviews, Reviews
They were excellent and responsive to work with. Very patient explaining the process, and the results were awesome.
PROSSuper easy to use, and it does all the work and tracking. Most of us are too busy working hard for our clients to ask for reviews (or so we think), and only the non-clients or upset clients rate us, thus the rating goes down very quickly. I started using this and in less than a month, I went from a 2.5 rating to a 4.3 rating (out of 5 stars). Once loaded my client list (e-mail or phone); they did the rest. I also liked receiving the negative reviews that did come in. I found that most of the negative reviews were not anything I could fix, as they were based on feelings and perceptions. However, I was still able to address them internally with my employees to help the issue to not be repeated.
CONSI cannot think of any cons at this time.
Eric
Verified reviewer
Utilities, 11-50 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
Brilliant Reviews Solution
I couldn't be happier with choosing Rize. We use them in an ongoing way and also monthly to help encourage our customers to provide us feedback on public reviews.
PROSCreated an easy way for my customers to provide feedback to my company and to the general public. We were consistently told in private surveys that our customers loved us, but we didn't have a good/easy way for them to transfer their strong, positive opinions to Google and Facebook. Rize Reviews helped us achieve over 1,000 reviews in a few short months!
CONSRize is a smaller company, so with great flexibility comes a few hiccups in launch. Nothing major, but know going in that they're both willing to work with you on whatever you may need, but with this comes a little instability in your final product.
Vendor Response
Thanks for your review, Eric! We enjoy helping you generate more positive reviews and show others how great Pogo Energy is!
Replied April 2019
Darren
Marketing and Advertising, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Great product
Great service, fast response time and very easy to work with.
PROSEasy to use, blocks bad reviews and helps us get more reviews
CONSI haven't found any yet. Product seems to be doing everything it claims to do.
Reason for choosing Rize Reviews
Had all the features I needed.
LISA
Retail, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
EFFECTIVE AT GETTING REVIEWS!
We have been using the system for a few weeks now and have received many more reviews than we had been previously receiving organically. Most have been 4-5 stars, but we had one poor review that we were able to address directly with the customer to resolve their issue, which we wouldn't have been aware of otherwise. It's a great system.
PROSThe system itself is easy to use, and the training from the staff was clear and helpful.
CONSAutomated system to our email list was easy; having employees remember to ask for reviews from customers takes continued training and reminders.
Vendor Response
We appreciate the feedback and have enjoyed our partnership with you. Thank you for taking the time.
Replied September 2019
Tiki
Telecommunications, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Great product!
It's been great!
PROSThe dashboard is super easy to use and simple to access.
CONSI haven't found anything I don't like at this time.
David
Transportation/Trucking/Railroad, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
David Navon
Easy to use and works very effective to get reviews
CONSNothing at this time but the review system requires more charters
Vendor Response
Thanks for your review, David! We're happy to hear that Rize Reviews has been easy to use and we love helping you generate more reviews for Crown Limousine L.A.!
Replied April 2019
Kent
Fine Art, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Fantastic Platform!
My team and I have loved using Rize. It's easy to use and delivers great results. It's a great idea to start with and really helps our team manage all online reviews for the company
CONSEverything is working as expected and we are satisfied with the software as is.
Sara
Education Management, 2-10 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed August 2019
Increased Our Ratings!
I work for a management company of four preschools and getting parents to write us a review is a nightmare. We have tried our own processes from offering three free months of tuition in a raffle to Directors asking every month in person. Nothing seemed to be working until we tried Rize! Our Yelp ratings increased by a whole star for all four schools and we have seen a drastic increase in reviews/ratings on Yelp and Google!
PROSVery easy and quick for our parents to use! We love that parents are asked why they rated use three stars and below, the feedback is fantastic and we have been able to address some issues parents see that our Directors did not. The monthly reports are fantastic to see the results that Rize has generated. We have used this for less than six months and we are still seeing new reviews/ratings!
CONSThe report I pull from ProCare to use for Rize requires adjusting once I have it exported, but that is a ProCare issue. I do not have anything negative to say about Rize!
Vendor Response
Thank you! We appreciate the feedback and hope to continue our success with you long term.
Replied September 2019
Valerie
Design, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Endless Reviews
Love how simple rize has made it for us to get reviews. This is something we had trouble with but with the simple link we are getting more reviews than ever.
CONSI have not had any complaints using this software.
Jesse
Construction, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
An easy to use platform that gets results
With Rize, reviews are submitted to my busniess easily and quickly.
PROSThe simplicity of the software and ulpoading process
CONSAs a user, you dont have that much control once your email list is uploaded.
Maddie
Legal Services, 2-10 employees
Used less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed August 2019
Rize Reviews
We are Marketing
PROSEasy to use!
CONSI don't think I can say anything I don't like about Rize.
Kyle
Pharmaceuticals, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Simple and Foolproof
We went from 2.5 stars to 4.3 on Google. We've collected lots of feedback from our customers.
PROSThe messaging, timing, and no-contact periods can all be customized. It can handle duplicate customer information being uploaded without sending double messages to customers.
CONSPrice is higher than most, but more is offered.
Reason for choosing Rize Reviews
The private feedback functionality and ease of setup.
Vendor Response
That is an amazing success story. We are happy to help you improve your overall ratings on different platforms.
Replied September 2019
Jody
Verified reviewer
Hospital & Health Care, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
Great Software - Great Team!
The team made the process so easy. I love the widget for my website. I've used other review soft wares and this one just is a little more intuitive.
CONSNothing. Just need more to time to implement my ideas around it!
Vendor Response
Thanks for the review, Jody! We're so happy to hear about your positive experience and how much you love the website widget. Looking forward to generating more reviews for Florida Center for Hormones and Wellness!
Replied April 2019
Paul
Real Estate, 11-50 employees
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Great Software
With Rize Reviews, I was able to instantly get alerts of any reviews positive or negative. Once I received these review I was able to inform management team and they would immediately handle it.
PROSAll of your platforms Is conveniently located in one software.
CONSI actually don't have any cons about the software
Vendor Response
Thank you for the great feedback. We enjoyed working with you and wish you the best of luck in the future.
Replied September 2019
Jonathan
Entertainment, 2-10 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed January 2020
Exactly what I needed
It's simple to use, they're attentive, and it works great at what it does: helping get more reviews and showcase them so new potential clients can get a feel for what working with us is like.
PROSWhat I like most is how the platform helps me showcase positive reviews while making the process of getting them super easy.
CONSThe thing I like the least about the software is the extra click between someone wanting to give a review before being able to provide it. But, the benefits of being able to directly address less-than-stellar reviews vastly outweigh a single click.
Christy
Consumer Services, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
Great way to get reviews!
Great! Highly recommend
PROSThe easy of getting reviews! That it funnels 3 stars or less to allow you to correct issue customer is having.
CONSthat it doesnt automatically connect to my software lol
Robert
Hospital & Health Care, 51-200 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed October 2020
Rize Reviews
easy to use by our staff and our patients
CONSit is not integrated into our main system and requires some manual manipulation, but it is very manageable.