About Apple Pay

Apple Pay offers a secure and private way to pay for goods and services through iOS apps. Users can provide all payment and shipping information with a single touch using Touch ID.

Instead of using cash or cards at checkout, Apple Pay enables users to hold their iPhones over near field communication (NFC) terminals to make secure payments instead of using cash or cards at checkout. The solution is an NFC-payment system that is characterized by an anonymous and single-use token system that keeps credit card data completely secure.

Apple Pay uses third-party apps for managing items such as gift cards, boarding passes and movie tickets. The solution is suitable for both small and medium businesses, however it requires iOS 8.1 or above and an iPhone 6S, i...


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Supported Operating System(s):

Mac OS

248 Reviews of Apple Pay

Average User Ratings

Overall

4.72 / 5 stars

Ease-of-use

5.0

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(197)

197

4 stars

(39)

39

3 stars

(9)

9

2 stars

(0)

0

1 stars

(3)

3

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 248 results

March 2020

Sam from Sam Houk Creations

Company Size: 1 employee

Industry: Computer Networking

Time Used: More than 2 years

Review Source


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

March 2020

Apple Pay Review

I love using Apple Pay. I use it whenever I possibly can if it is available.

Pros

I love that Apple Pay is available for us to use. The payment software is easy to use and secure for all your transacting needs.

Cons

The only issue I have with Apple Pay is that is it not offered at every possible venue so I still need to carry a wallet.

Reasons for Choosing Apple Pay

It is natively available for iOS users and more secure than the rest.

March 2020

Nathan from SYED Fitness

Company Size: 1 employee

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2020

Amazing quick payment method

Pros

The product is very easy to use and makes running my business easier

Cons

Shipping addresses sometimes seem to get confused. But super rarely.

Reasons for Choosing Apple Pay

Quicker and easier on my iphone and/or apple watch

April 2019

ELMAHDI from Astoria Values Inc.

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: Less than 6 months

Review Source


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

April 2019

Apple Pay simply does not work

It has been an unmitigated disaster. Apple Pay took 9500 of my money. They did NOT complete the transfer in the way it was supposed to have been completed. Then, adding insult to injury, they suspended my account and told me I could not get any information for at least 3 Business days. This was done despite the fact that all accounts used were in my name and I have excellent credit. The problem resulted because the transfers showed up as ACH transfers instead of Apple Pay iPay transfers. This happened through no fault of my own, as there was no option to choose the 1% method instead of the regular useless ACH. This problem is not just a problem that I have, it is a problem that anyone who tried to transfer funds without the version 12 would have experienced. Instead of apologizing and understanding that this was generated by their error, they did the exact opposite and penalized me, the customer even further. To date, I still have not gotten my 9500 dollars back. They claim it will take another 2 business days to complete their review. They also claim that this happened because of a computer glitch that detects unusual activity. They referred me to the TOS where they claim that I gave them permission to hold my money for 3 business days, but nowhere in the TOS is the word three business days available. These people are simply incompetent criminals

Pros

Nothing. It simply does not work. They extort money from customers and do not send them the way that they are supposed to. They lie and cheat and they do not reply to customers with respect or even the most basic courtesy. I have nothing good to say about Apple Pay.

Cons

The software as version 9 caused customers like me tremendous problems. I tried to transfer $9500 from my Apple Pay to my Ameritrade account. This transaction should have been instantaneous and it was promised as being an immediate transaction. This is why I tried to use the service. This was a mistake. The transaction instead went through as a regular ACH transfer. Using Apply Pay for ACH simply does not make sense as they are far inferior to a standard bank. Apple Pay does not insure your money nor are they even able to give you something as simple as a receipt proving the transaction has been made. Contacting them is a nightmare and if you manage to get anyone on the phone, rest assured that they will be ZERO help and will simply repeat what representative, a guy being investigated by a number of regulatory agencies including the department of justice tells them to say, "we are the highest authority". This is what they tell you if you ask them to speak to a supervisor. More importantly, not only are they useless, but they are rude to boot! The fact that version 9 (prior to version 12) causes so much damage to the average customer is a technical nightmare. I have no idea what the newer version 12 does, because even though I downloaded after my issues started, at that point my Apple Pay account had been suspended and my money has been in limbo for the past two business days including the weekend. Horrible system.

July 2020

Brian from My Solution Advocate

Company Size: 2-10 employees

Industry: E-Learning

Time Used: More than 2 years

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Apple Pay Is Phenomenal..!

Apple pay is a phenomenal service and extremely easy to pay with at the holding up of ones phone and double clicking. I absolutely love that I do not have to have my cards on me. We will definitely be integrating it into our main business model as well soon.

Pros

Extremely easy to use with iPhone and iWatch. Apple Pay was a game changer the second I decided to rake it seriously as a payment solution.

Cons

Absolutely nothing whatsoever. The only potential con is that the PayPal Cash card does not work well with it.

September 2019

Kristin from Sound Wave Events

Company Size: 11-50 employees

Industry: Events Services

Time Used: Less than 6 months

Review Source


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2019

Helpful Tool in Business!

We have found success using Apple Pay for our clients and customers and are happy overall.

Pros

Easy to integrate with our existing systems Widely used and accepted in the market and with customers

Cons

Learning curve for me since I am generally an Android user Requires Apple products and user account

Reasons for Choosing Apple Pay

We like to offer Apple Pay as an option because it is easier for some of our customers.