All Boostly Reviews
1-11 of 11 Reviews
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Adam
Restaurants, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Boostly Offers a One Stop Solution
We have used a variety of other services and have found Boostly to be the best at helping us achieve our goals of growing our customer database and effectively communicating with them.
PROSWe love that they are available all the time to answer my questions and help us work through solutions. They are constantly looking to improve their product and seeking feedback from us to know what we need so they can build a product that will help us succeed. We also love the growth in our online reviews, and the ability to quickly communicate with our customer database. Having a low costs online ordering platform was our initial interest from their product offering and we will still find that the best value as the cost of online ordering platforms were very expensive. What they have given us is an affordable solution.
CONSTexting costs is the one thing we would like to see changed at some point in the future. As our database grows it is getting more expensive to communicate with our guests.
Reason for choosing Boostly
They have shown their commitment to frequent communication and service and working to know and assist us in meeting our goals. All the other companies we have worked with want us to change our business to work within their software, Boostly has proven that they want their software to meet our needs.
Vendor Response
Adam, we appreciate your review and having you as a customer. Thank you!
Replied December 2019
Kalina
Restaurants, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Cafe Panuzzo's Review on Boostly Rewards Program Software
I was skeptical at first however Boostly has done a great job at making my customers feel special and rewarded for being a regular customer. It feels amazing to know that without me doing a thing, customers are coming in the door that might not have if it wasn't for the text rewards system.
PROSIt's super easy for the customer to use. There is great customer service on the Boostly end. [SENSITIVE CONTENT HIDDEN] has been amazing. Boostly actually sends routine messages/calls to check up on us. We receive weekly statistics on our Rewards program. It works! This is the first third party system we have used that works to bring customers in the door.
CONSSometimes our tablet disconnects from the software or internet however whenever I have had to call support, the issue is immediately resolved.
Reason for choosing Boostly
I had already built a rapport with [SENSITIVE CONTENT HIDDEN] and he actually introduced this system to us. I didn't even realize something like this existed.
Vendor Response
Kalina, thanks for your positive feedback! We love watching you have amazing success with the program!
Replied December 2019
Trey
Restaurants, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
5
Reviewed September 2022
Surprise! Undisclosed upfront fees
Nice package, seems easy to use. Also integrates reviews.
CONSAfter we signed a contract with them they added a requirement that we either provide them with 2000 phone numbers or pay an upfront fee.
Amir(Jay)
Food & Beverages, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Best service
They are very helpful. Very fast in replying to emails and concerns and very personalized.
PROSIt helped bring up our sales by 10%. Very helpful with questions we had at the beginning and they were very understanding and even made some good suggestions regarding our promotions.
CONSI really did not find any negative issues.
Vendor Response
Jay, we love working with you! We look forward to continuing to crush it together!
Replied December 2019
Edward
Restaurants, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Boostly works great!!!
Boostly has made my experience easy. They also check up on me and make sure things are going well.
PROSThe text message subscription is a great way to keep reminding my regular customers to come in regularly. Very customizable and very easy to use.
CONSThere is a bit of a learning curve in optimizing the service. I wish I knew that to begin with so I could have gotten full value from the start
Reason for choosing Boostly
Boostly from the start approached me in person with the intention of helping my new restaurant get off the ground. I always appreciate a more personal experience
Vendor Response
Thanks for the review, Edward! We love working with you!
Replied December 2019
Donald
Restaurants, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Great service
The touch point from the Boostly company has been amazing. The support staff is awesome and very helpful, for every one of my questions they have an answer and more. The software is very easy to use and with plenty of features to grow my business. The weekly reports are also very helpful.
CONSThe only con I have as it has been very hard to integrate this into my over the phone sales .
Vendor Response
Thanks for your review, Donnie! We love seeing your success every month!
Replied December 2019
Thomas
Food & Beverages, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Great Service
Overall satisfied, we will be looking into the return on investment as we analyze the data.
PROSVery easy to use with great customer service, the staff is determined to help us drive traffic and provide all the data we need to make decisions.
CONSWe are still new to the platform, so far we have only positive results.
Vendor Response
Thanks for your review, Thomas! We'll put together an updated ROI report for you-it looks really solid!
Replied December 2019
Matthew
Food & Beverages, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2019
Off to a good start
Capturing customers from Grub Hub, Door Dash etc to save money
CONSNothing to date, I have yet to determine if I dislike anything
Vendor Response
Thanks for your review, Matt! Keep killing it!
Replied December 2019
Nichole
Restaurants, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Happy we signed on
Great guest and tech support. The software itself is super easy to use.
CONSNothing, it met and exceeded our expectations.
Reasons for switching to Boostly
The other company could not even come close to the service and price that Boostly offers. Boostly, hands down, heads above what we have tried. Very happy Boostly found us. It has been a money saver and a sales booster.
Vendor Response
Thank you for the wonderful review, Nichole! We love working with you and your team!
Replied December 2019
Crystal
Restaurants, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Love Boostly!
Boostly has been awesome. Helping too turn 3rd Party customers into Our customers directly. We love the ease of use and how it can help bring customers in that might of been Thinking about ordering but were on the fence. Thank you!
PROSBoostly is so easy too work with. Love that I can customize texts too go out at anytime, right from my phone! This is great for keeping us in the eye of our customers, and showing them some love too!
CONSNothing so far. I have not had any problems with the software up too this point in time.
Vendor Response
Thanks for the wonderful review, Crystal! Keep crushing it!
Replied December 2019
Trevor
Hospital & Health Care, 10,000+ employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Great Platform
Improved market share, increased orders.
PROSUnderutilized company that has high quality service and exceptional value for the cost. Ease of use. Not only in one place.
CONSNot as big as it needs to be to well utilized.
Vendor Response
Thank you for the review, Trevor!
Replied December 2019