CCC ONE vs Flex

RATING:

4.2

(35)

CCC ONE has 35 reviews and a rating of 4.2 / 5 stars vs Flex which has 137 reviews and a rating of 3.99 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.2 (35)
4.0 (137)
Ease-of-Use
4 / 5
3.5 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
November 9, 2023
June 18, 2022
Pros/Cons
  • Pros

  • I deal with a lot of estimate matching and having this software has saved me countless labor hours that do not generate income. I also like the real-time updates that keep my figures current.
  • Integrates easily with Quickbooks and other third party providers. There are many reports available to assist in better business practices.
  • Cons

  • Customer service is absolutely horrible and carwise is the most unfair review site possible. It's deceitful for shop owners and deceitful for consumers to use as a review or to post for a review.
  • There aren't many things to say here but I do have one or two complaints. I have and pay for the RPS option which is to populate recycled parts for the vehicle I am writing.
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  • Pros

  • Flex has many good features, live inventory, easy to maneuver. Customer support has always been great.
  • I like that there is the ability to add pictures of our inventory. It helps to remind me what something is if I don't pull it very often.
  • Cons

  • I am really worried that browsers will stop supporting Flash before FLEX releases the new version. Also FLEX need APIs for labor management software to sync.
  • Broken promises that they were going to have it. I designed the workflow and even offered to pay Rep to build it and he denied it.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos