ClinicSense
About ClinicSense
ClinicSense Pricing
ClinicSense is offered across three pricing plans, outlined below. A 14-day free trial is available. Lite: $39/month Standard: $69/month Premium: $129/month
Starting price:
$39.00 per month
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for ClinicSense
1 - 5 of 483 Reviews
Keeley
Health, Wellness and Fitness, 1 employee
Used less than 2 years
OVERALL RATING:
5
Reviewed March 2022
ClinicSense is a Must-Have for RMTs
Yusuf
Verified reviewer
Alternative Medicine, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
A Must Have software
Overall I'm happy to use and recommend ClinicSense for massage therapists and any other alternative wellness treatments.
PROSEasy to schedule appointmentsOnline scheduling.Appointment reminders.Client history forms.Treatment forms that can be customisedEmail marketingRecording paymentsBusiness reports.
CONSDoes not have facility to search for a particular patient's appointment in the calendar.Uploading images in marketing emails is distorted once uploaded.No text reminders for UK
Reasons for switching to ClinicSense
there was no option for making notes for the treatment provided.
Jessica
Verified reviewer
Medical Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2019
ClinicSense Review
ClinicSense has come a long way in the last few years. When I first started using it, it was clunky and felt unrefined. In the last 6 months they have added a lot of new features, and ease of access.
PROSThe price was fantastic, it was nice with the automated reminder texts, and online booking.
CONSThe mobile app doesn't work for my phone (Samsung s10), but the web-browser clinicsense.com works fantastically so it doesn't affect me too much.
Reason for choosing ClinicSense
MTAM had a promotion involving clinicsense so that's why I chose it initially. Now I'm used to using it, and wouldn't really want to switch.
Stacy
Health, Wellness and Fitness, 1 employee
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Acts as an assistant for my scheduling needs
It great that the clinicsense team are always thinking of ways to enhance their software system. I also really appreciate that I can directly email customer support with a question and the response time is extremely quick. I'm happy with it and have been using clinicsense for going on three years now.
PROSHaving clinicsense is like hiring an assistant to do my scheduling. Personally, I cannot be available to answer my phone every time someone reaches out to schedule. With clinicsense, I send the client a link per their request to schedule an appointment and they schedule their appointments at their convenience.
CONSThe few times I have realized there's a feature I could use such as having the ability to only offer a service to existing clients and another service only to new clients, clinicsense comes up with it. So, I would say they're always becoming more expansive in their features and I've never felt that I did not have what I need to run my business.
Sabrina
Alternative Medicine, 1 employee
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed August 2019
Review
Price is great. The desktop version is very easy to maneuver and adding and deleting appointments is simple, as is updating patient information. There's color coding which I love. The online booking feature is very simple as is the adding to my calendar subscription.
CONSI HATE that I used to have texting reminders and it was removed and ClinicSense wanted to charge an extra $10/month... $5/month I could've gotten behind but not $10. I also don't like the mobile app. It's slow and I don't like having to scroll down. I have made appointments on the wrong day because the app doesn't seem to catch up. I'm not sure why I have to Save any changes I have done before being able to invoice out the patient either. I just found out about the clinical intake, but after using it, I found out it deletes past information which is terrible. Also, I would like to make that the one that automatically pops up, and I haven't been able to find a way to do that. I would like that version to be be used by patients so I after they fill out their intake, it won't be deleted when I go in and have a conversation with them. I also don't like that I can't split up my day. I have to add in a Personal Block. I would like to have 9-12 then 4-8 time frames available, for example.
Vendor Response
Hi Sabrina! As was originally mentioned, there was an error on your account where you were receiving features from a higher priced plan. Since SMS reminders cost money to send, we had to correct that mistake. It's for unlimited SMS, where many other programs charge $0.08 to $0.20 per message. We regret that the initial mistake was made, but provided a few options for moving forward and gave several weeks notice that we had to make the correction. In the next update of our forms you'll be able to see all past versions rather than just the current version :)
Replied August 2019