DinnerBooking
About DinnerBooking
DinnerBooking Pricing
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Free version:
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Most Helpful Reviews for DinnerBooking
4 Reviews
Gergely
Food & Beverages, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Satisfied
Customer Service, friendly and helpful staff
CONSbackground outfit could be more modern and up to date
Vendor Response
Hello Gergely, 10/10 review. Wow, thank you so much Our support team is very happy with your feedback! Your review is highly appreciated, and we are working very hard on a new and updated design for our back-end. Best regards, Dennis - DinnerBooking
Replied June 2022
Anna
Restaurants, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2021
DinnerBooking is customer friendly booking system
The system is customer friendly and also easy to use from the restaurant perspective. If you have seen a littele effort about the table plan the system will optimize restaurant seating very well. Also special days and opening hours is easy to do by yourselves. You could be very independent with this system in many ways.
CONSI miss the preliminary booking oppurtunity and when you have updated replicate booking updates will only come in the reservation in question.
Reason for choosing DinnerBooking
We were convinced that the system suited us and we also received a recommendation from a trusted party.
Reasons for switching to DinnerBooking
Product development was slow and we wanted to be more independent.
Vendor Response
Hello Anna, What a lovely review you gave us! Thank you so much for taking your time, that is highly apricated. We will take the cons into development as fast as possible. Best regards, Dennis - DinnerBooking
Replied October 2021
Tue
Oil & Energy, 501-1,000 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
You judge it by how well it works - never that it doesn't.
Easy to use, excellent customer service, great to our use case.
CONSUI and UX are somewhat overdue for an update, and lack customised branding.
Maiju
Restaurants, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2021
DB Review/ Albina & Alexis
Easy to use, good customer service, the app is nice for the staff (everybody can follow reservations with phone)
CONSDoes not work well with Mac but it's okay, we use DB by browser during the service. We use different colors for reservations with notes for example: Black- nothing special Grey: Two tables attached Pink: Something special- birthday etc. Purple: Allergies Blue: Baby chair So it would be nice if you could put from settings, that all the reservations would be black, and when we check the reservations we can use these color codes. But I don't think that anyone else does this so it's not that important.
Vendor Response
Hello Maiju, Thank you so much for your kind words about DinnerBooking! We highly apricate the time you have taken to review us on Capterra. We will take the cons into consideration in our future development and try to improve as fast as possible. Best regards, Dennis - DinnerBooking
Replied October 2021