HBS Systems
About HBS Systems
HBS Systems Pricing
Please contact HBS Systems for pricing details.
Starting price:
$1,000.00 per month
Free trial:
Not Available
Free version:
Not Available
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Most Helpful Reviews for HBS Systems
1 - 5 of 30 Reviews
Chad
Retail, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2020
Very Satisfied
Dealership support and service is huge with a complex business system. HBS provides outstanding customer service and does well to react when we run into trouble or have questions. Very helpful and knowledgeable when things don't go as planned.
PROSThe integration of each facet of the dealership: sales, parts and service. This software allows us to keep track of sales orders, daily parts orders and customer work in-process in real time. We have been on the system for many years and it keeps improving with the dealership personnel in mind. It has also helped increase our efficiency which has led to a much better bottom-line profitability for the dealership.
CONSIt would be nice if the Unit Sales quoting tool could integrate more with the OEM system for make/model and descriptions. We spend a lot of time typing redundant comments. Also, it would be great if the quoting system was more dynamic for tracking with a CRM like sales force.
Reason for choosing HBS Systems
More features, more functionality and [SENSITIVE CONTENT HIDDEN] was a great salesman at the time that delivered everything as promised.
Derald
Retail, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
HBS Systems - The best for last
After 40 plus years in this business and countless software systems during that time, we finally have the best system in place for this business to succeed into the future.
PROSAll the programs are easy to use. The capabilities of the software is endless. We haven't found anything that HBS software can not do.
CONSWhen HBS decide to stop supporting the payroll software was disappointing and I loved the payroll software.
Reason for choosing HBS Systems
HBS Systems did not have the issues that DIS was having. It was a no brainer.
Reasons for switching to HBS Systems
Too many issues that were not getting solved.
Greg
Machinery, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
FUNCTIONALITY
3
Reviewed July 2020
HBS Review
Average
PROSCan't speak to integration, was not involved in deployment. Works ok mostly I guess.
CONSQuite a few things. Features I do not like are lack of more search option fields for customers. Name and phone # do not cut it. Another is the parts screen is ghosted many times when I try to add a part, no idea why this happens but can be difficult to see. Another-often POS screen will disappear or lock up. No idea why. Another-Ability to add a few pictures to a parts record seems like a necessary option in today's world. Many other systems have this flexibility Another-when I go to cancel a ticket on POS, very often when the Do You Wish To Cancel box pulls up, the ticket changes to the last one I had open. It doesn't do anything to that ticket but it is disconcerting and annoying. Again, no idea why the last ticket from someone else would show on the cancel screen. Another-Lack of ability to enter multiple subs for a part #. Many parts are replaced by 2, 3 or more and this system appears to be unable to accommodate that. Have to work around it. Another-Once parts are entered on ticket, am unable to change who the account is requiring complete reentry of entire ticket. Irritating. Another-Once parts are entered on ticket am also unable to add blanket discount or change tax code. Another-limited choices on adding credit card info. No place for expiration date, CCV etc. There is more. Also not sure which of these problems are from the way the records were set up when new. May have more options I am unaware of and unable to change. Some are, I'm sure, limitations.
Reasons for switching to HBS Systems
Owner's choice
Mark
Farming, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed June 2022
All around work horse business system
It worked well for us, but we ultimately moved to another system which was more in line with our new business model. Recreation vs. Farming.
PROS- Data inputs stayed secure. - "offline" locally stored data made the system very snappy
CONS- Clumsy user interface - Old fashioned reports - Lack of innovation / new features
Reason for choosing HBS Systems
Fit our new business model focusses on powersports versus farm equipment
craig
Business Supplies and Equipment, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2020
great service amazing service this is why we have HBS !
good , I have one bug bear , and it might be petty , I do not understand why HBS cannot be competative in the hardware world . I do not expect that HBS would be the cheapest , and i would personally pay a bit more for hardware that I could purchase from HBS , But in saying that it has to be within reason , i priced a printer the first of the year it was 400.00 plus from HBS , i bought from my local staples for 225.00 aprox . That is almost double the price which makes it hard to impossible to justify that extreme difference in my eyes ....
PROSthe service 100% they take care of software and hardware , theirs no its a hardware problem its a software problem , I just need it fixed !!! The system is good , There is good and bad in any business system , ther is more good then bad in my opinion !! keep up the good work !!
CONSI have a concern that HBS will work with chrome ?
Reason for choosing HBS Systems
The service 100 percent .
Reasons for switching to HBS Systems
service 100 percent they are amazing , As i say you can the best car in the world but if you cannot get it fixed it might as well be junk :) We have been an HBS dealer since i believe 1997 ....