Cash Register Express Software

3.87 / 5 (57)

Our advisors have recommended this product 28 times in the last 30 days

About Cash Register Express


Cash Register Express (CRE) by pcAmerica is a point of sale solution for retail stores and small businesses including liquor stores, convenience stores, grocery stores, and other specialty retailers. CRE offers inventory management, customer loyalty, time cards, permission levels, advanced reporting, and credit card processing integration. The application improves the profitability of business through faster customer checkout, reducing or eliminating shrinkage, managing employee labor and marketing to customers based on purchasing trends.

Unlike cloud-based POS solutions, Cash Register Express can be purchased on a one-time basis with no ongoing payments and can operate independently from the internet.

Cash Register Express provides integrated hardware to customers including touch-screen monitors, barcode scanners, and digital scales. The application also offers an e-commerce program for users looking to integrate web orders into their point-of-sale system. The solution has designed multiple features to reduce theft and increase accountability of employees.

Cash Register Express offers customizable modules including QuickBooks integration for accounts payable & receivable, general ledger, payroll processing, and purchase order management. The software offers customizable options for purchase order, inventory, and checkout. The software allows users an option to choose between purchasing the software standalone, or within separate POS packages.



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Supported Operating System(s):

Windows 7, Windows 8, Windows 10

57 Reviews of Cash Register Express

Average User Ratings

Overall

3.87 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(25)

4 stars

(15)

3 stars

(7)

2 stars

(3)

1 stars

(7)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 57 reviews

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March 2019

Gordon from Bing Brown's

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

March 2019

Great system for the Money

I have spent the most part of a year researching most if not all the different POS systems out there. Though there are other systems that would fit my business model, the down fall is a lot of them are cloud base. With the lack of internet available in Alaska I need a system that I could use without total reliance on the internet. POS Nation was the best application for my needs. I was able to purchase everything I needed to operate my business, I 'm currently operating two stations with a third acting as my storage and back up system that was purchased locally for that purpose. Take the time needed to properly setup this system, the data you can get form this software will greatly assist you in making decisions in maintaining and growing your business.

Pros

CRE is a good program for the kind of business that I run. I recently purchased a grocery/liquor store which has a RV park and small hotel that I have been able to manage through the software. It was a lot of work setting up inventory, and incorporating the RV/Hotel to make it work with the system but with due diligence and with the great support POS provides has made managing my business far easier then it would be without it.

Cons

​I have had only minor issues with the hardware for example the key boards that are sent with the system are not worth the box that the were sent in had to replace them with in a month of receiving them. The keys stick and get stuck and not everything can be done efficiently through a touch screen. The back office program is a great program with good reportage, but working with purchase orders need some work. The creation of a PO doesn't work with real world situations. Once generated the can't be adjusted when faced with stock outs or quantity changes. So I don't us it to generate my orders with vendors, more so for receiving my orders.
Again these are just minor issues. Again the reportage you get form the system is very informative and allows you to efficiently manage your day to day, monthly and yearly reportage.

February 2017

Peter from The High Country Market

Company Size: 2-10 employees


Ease-of-use

3 of 5

Value for money

2 of 5

Customer support

2 of 5

Functionality

3 of 5

February 2017

Upgrades and

After conducting a lot of research, we decided to go with PC America Cash Register Express (CRE) when we opened our small grocery store in 2013. Set-up was easy the tech-support folks from POS Nation. We ran with a server, 2 touch screens, card swipe and pin pads, one scale, thermal printers, USB and Bluetooth scanners, and a customer display pole. Everything was fine for the first 2 years until we started getting software upgrades. We were advised to upgrade our pin-pad to the new standards. Waited until the end of the tourist season to upgrade, and then things went to hell in a hand-basket. Credit cards would not work... EBT cards failed... and our Loyalty Program has been dead for nearly 6 months with no fix in sight. I'm not sure what happened with PCA after they were acquired by Heartland, but it has been one disaster after another. Our Purchase Order screen was jacked-up for months on end. Eaches and Cases did not compute correctly. They supposedly fixed that with the last upgrade, but now our margins are screwed-up. I have no way of accurately knowing what our margin is now because our "cost averaging" is incorrect. Of course, this affects profit reports, tax reports, and the list goes on and on. This is typical PC software. It functions with many bugs and is NOT very intuitive. There is no rhyme or reason to the menus, and burrowing down just leads to dead-ends.

Pros

The software is stable in the sense that it has only crashed 2 - 3 times over the course of 4 years.

Cons

See above...
Menus are NOT user-friendly.
Upgrades are obviously NOT tested.
Incompatible with many peripherals, and they try to force you into their hardware, which in turn forces you to their payment processor.
Tech support is lacking since I purchased from a hardware provider, and PCA forces me to go through the middle-man.

March 2019

Carly from Lotsa Pasta

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

March 2019

By Far Best Customer Support

I did months & months of research on many (20+) different POS systems before deciding to finally make the switch to POS Nation (CRE). We have used 4 other systems in the past 37 years and I can already tell you POS Nation FAR exceeds any customer service and technical support we have ever received. It was a rocky transition (as expected) but support team and many others at POS Nation were extremely patient & supportive throughout the entire transition. If you are in need of a new POS system, I highly recommend considering POS Nation.

Pros

Customer & technical support have been top notch. We are a business that has used about 8 different POS companies over the last 37 years & have worked with numerous "support" staff from each company. Although we anticipated a rough transition period (as it turned out to be), the staff at POS Nation was there every step of the way. Specifically, customer support were all extremely patient & supportive throughout the month+ long transition.

Cons

A lot of the reports that are available are completely useless, whereas some reports that you would think are completely necessary for a POS system are not available... the most difficulty we have with the lack of reports involves Customer reports. One other CON to CRE is the Quickbooks Sales Pass. It is not as seamless as one would think when you are told it is "fully integrated with Quickbooks."

August 2018

Kyle from POS Nation

Company Size: 11-50 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

Cash Register Express from a 20 Year Reseller

We've been selling this software (and many others) to cater to our retail clients and it is by far my favorite. If you have a retail business, and you don't want to ever question the capabilities of your POS software while also having the peace of mind that you're not over paying, pcAmerica's Cash Register Express (CRE) is everything you need. We offer a free buyers guide that will compare this software against many others, feel free to visit our website at any time so we can give you a tour!

Pros

-Easy to Use
-Feature for Everything
-Best Value (Other companies charge more for same features)
-Supports Multiple Stores
-Supports MANY Payment Processors
-Supports Excel Import
-Supports Hardware from all Industries (Under the counter scanner scales (as seen in grocery stores), Coin Dispensers, Caller ID, etc.)

Cons

-Not Supported on Android / iOS / Mac OS
-Requires Intermediate windows knowledge for setup.
-Does not have the best cloud integration.

January 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

January 2019

Life made easier

This system has benefited us so much at McDonals, because it helps keeps us organized and up to date with everything that we may need help with or inventory on. It also makes it a lot easy for our crew too.

Pros

The most that I like about this software is that I am able to manage everything on this system at McDonald's. I can check times, check products and look at all the orders that had came through that day. Also with this system you are able to do schedules and make sure that the inventory is put in. With this system you can do just about anything even knowing the total sales for that day and month. This system helps keep everything together.

Cons

The only thing that I did not like was the fact that sometimes when I was trying to do an order, it automatically started rebooting itself and doing an update. It did not happen too often.

February 2017

Melissa from Heritage Payment Solutions

Company Size: 11-50 employees


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2017

Perfect for Liquor Stores

Pros

Cash register express has over 75 different reports that are available to view or print. This software is compatible with a large variety of credit card processors and equipment options to ensure compliant and secure processing. Great added feature such as card swipes for employee login, handheld scanner for efficient inventory management, scheduling features for your staff and plenty other funtions that will help reduce labor hours spent on payroll, consolidation and employee hours.

Cons

Cash register express has amazing functionality, but that can come at a high price. This is a PC based software solution, so depending on the size of your business or the number of pos stations needed, the initial cost may be significant. Some features such as 24/7 customer support and customized reports come at an extra charge as well. Since this software is so detailed, some functions such as inventory can become cumbersome and involve significant time to setup.

March 2019

Cynthia from BayLobsters Cafe & Fish Market

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

March 2019

POS Nation tops the list

POS Nation offers great service. From the Rep in sales to the tech guys. They have always been polite, and quick with service. My only real complaint is that when I have an urgent call because a customer is waiting, I can never get through to someone right away. It can take some time for someone to get back with me. But when they do, it is usually handled.

Pros

I like POS Nation. The Cash Register Express software is pretty good but it needs more flexibility. Need easier flexibility to run comparison reports for year to year comparisons, comparing products, etc.

Cons

Cash Register Express needs more flexibility with all reports. Also we are a small business. Should have the ability to turn off requirements to enter passwords to do end of day and do backups.

March 2019

Sharon from Open Door Cigars

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2019

We love POS Nation

We pay the monthly maintenance fee, which is very helpful when needing assistance in the evenings. We are open from 9am until midnight, so we need support during a wide range of times. POS Nation offers that coverage.

Pros

This software is great at inventory tracking. I use the Advanced Reporting also that allows me to customize various reports that are not offered as a standard report.

Cons

I wish is had a way to export several fields all onto one report into an excel file. The only export offered is from their list of standard reports. So I have to download 2 or more reports into excel and then merge the data together to get the needed information.

March 2019

Otto from Black Cat Burrito

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2019

Broad range, excellent service.

POS Nation has some of the best customer service I've come across. 24 Hour (I think anyway) technicians available, and they even assigned one person to be our contact guy for setting up the new system. He was an invaluable resource when we were just getting started. While not every technician is familiar with every POS System, they are knowledgeable enough to help solve most minor issues, or set up a call-back appointment for the next day with another agent. Could not be happier with POS Nation and their support.

Pros

I am using RPower POS System through POS Nation. This software is very in depth, almost overwhelmingly so. There is next to nothing you can't do through it and as far as POS Systems I've used throughout my career, is easily the most broad and intricate software I've ever seen. RPower comes highly recommended especially if you have a complex or large menu.

Cons

It's range of features and capability are so immense that at times it seems almost intimidating. I have been using it for nearly 4 months now and I'm figuring new things out every day. Sometimes confusing to do what one would imagine to be a simple task, until you figure out all of its various quirks and commands. If you have a small or very simple menu, I would suggest a smaller and simpler POS System.

March 2017

Michael from Marshalls Creek Plumbing Supplies

Company Size: 2-10 employees


Ease-of-use

2 of 5

Value for money

1 of 5

Customer support

1 of 5

Functionality

1 of 5

March 2017

Complete wast of time & money.

I am the manager of Marshalls Creek Plumbing Supplies in Pa and we 1st purchased Cash Register Express from a PC America sales back in 2012. With this purchase were spec that inventory would be able to support scanners. Pc America sold use a Honeywell scanner and then after several months they (PC America) could not get it to work with their program. Several other problem came up and then we got a lawyer only to find out the salesman was and (ISO agent) not and employee of PC America. PC America told us that we were not the original owner as the product was sold trough a contractor (ISO agent). We abandoned the product & mothballed the equipment. It gets better! FASTFORWARD TO 2016 A Heartland salesman came for our credit processing business and through the conversation he told us that they now own PC America. After going over some of the above he said that if we want to get it up and running he would make it happen. Well we figured that we have the stuff we might as well try it. So we got it running and have a large part of the inventory installed ( no scanner though) and the owner went on vacation for a few months. I got the notice that the yearly service/tech support payment was due, we were not using the system for sales. I contacted the owner and he said that as long as we can keep installing the inventory keep going and he will make the payment when he gets back. We got the 2nd notice that payment was due and (guess what) the system will not boot up now. No error code it just will not start. I called PC America and they said it was just a coincidence (it happens he said) we don’t turn off your system because of nonpayment for support. However if you pay us the fee you will be up and running today. I contacted a IT guy we use and he said that he knows that PC America uses a time bomb in their program and if no contact with home base by a set date it shuts down. So much for ownership. Don’t deal with this company!

Pros

It seem to be easy to load in our inventory through Excel. The stations communicate with the main station very well.

Cons

No support, repeat no support. We were just loading in our inventory no sales yet. Support payment came due while owner on vacation & upon the email for the 2nd notice they system will not boot up. No error code it just will not start. PC America told us to By the support & we will be back up today. We purchase the software complete but they can still shut it down to blackmail you into paying more money.

March 2019

Lucky from Reddi Mart

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

March 2019

Amazing support and equipment

Overall satisfied with my purchase and service. Wish they would provide free upgrades when requested.

Pros

They have multiple of options available including equipment to software to match your business needs. Very compatible with current equipment so it wasn’t hard to switch over.

Cons

At times the system will get slow, will call support however they require a level 2 support to assist. They are available during the weekday however not weekend. In addition, you will have to call to get your system updated and only if there is problems.

March 2019

Linda from Kathy's Kreations

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

March 2019

POS Nation Technical Support Is The BEST!

POS Nation Technical Support is AMAZING! When the system gets hung up or any problem, they answer and have the system going or problem solved quickly.

Pros

The software suggested by POS Nation is easy enough for anyone to use and yet is able to keep up with our growing business.

Cons

The software requires you to create modifiers for so many little changes.

March 2019

Yaret from El Rosal Bakery

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

March 2019

Reliable system!

I like the tech support, always available when we need them.

Pros

simple to use, user friendly and easy to train new employees

Cons

I can't put large pictures on the boxes, Wish it would have a full pictures and text on top of the picture.
Online report printing is not available. I can't print daily sales report from my home office.

December 2017

Sam from Renard's Cheese

Company Size: 51-200 employees

Review Source


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

2 of 5

Functionality

3 of 5

December 2017

POS software review

Pros

Fairly easy and intuitive for our front line staff to use and understand. We have had the CRE for a few years now and meets most of our needs.

Cons

With the Pro version, we were not able to have both of our locations communicate with each other. We are hopeful an upgrade to Enterprise will make a difference.

December 2018

Andrea from Sundreya

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Post systems review

Overall it's a perfect product! It got the job done in an easy and effective manner. Highly, highly recommend!

Pros

I love this software!!! The best pos system I've ever used. It's so easy to process orders and manage sales.

Cons

I did not have any issues using this product. It was perfect for my business

March 2019

SHANON from CAPTAIN JACKS MOUNTAINVIEW

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2019

GREAT PRODUCT AND SERVICE

WE HAVE HAD A GREAT EXPERIENCE WITH THIS COMPANY SINCE WE BOUGHT THE SOFTWARE. IF I EVER HAVE ANY ISSUES, POS ARE ALWAYS THERE TO HELP ME.

Pros

I LIKE THE EASE OF HOW THE SYSTEM WORKS. IM VERY IMPRESSED WITH HOW WE CAN KEEP UP WITH INVENTORY MUCH BETTER THAN BEFORE.

Cons

HONESTLY I HAVE NO DISLIKES WITH THE SOFTWARE

September 2018

Brenda from Ms.

Company Size: 2-10 employees

Review Source


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

September 2018

Administrative Assistant

It is better than what we had, it has it's pro's and con's but all in all, it is a great addition to our Museum Store and Admissions.

Pros

I like that it collects information about our attendance and makes it really easy to run reports so that we can find out how many people visited a certain exhibit

Cons

We could not get a report that tells us how many visitors from different states and countries. It would really be nice to have something like that to refer to.

January 2018

Hillary from University

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2018

I worked as a server at multiple establishments that utilized a POS system.

Pros

This software allowed efficient customer service and quick delivery of quality product. It allowed the staff to communicate orders efficiently to the kitchen.

Cons

There really weren't many cons associated with this software.

March 2019

Liz from Inspiration Paints

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2019

Great software for a retail store.

Pros

This software is easy to use and has all the functions needed to properly operate and manage inventory/ sales.

Cons

Customer Database could use upgrading making it easier to look up customers and input information.

February 2017

Tilku from Jojo's Fish and Chips

Company Size: 11-50 employees


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

1 of 5

Functionality

4 of 5

February 2017

Restaurant ProExpress

Pros

The product is Easy to use, easy to set up, it has modifier groups, and it has a good detailed daily reports

Cons

Limited settings options such as printer setup, limited reporting, can't work if main PC is down, and poor customer service