All Petpooja Reviews
1-24 of 24 Reviews
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Danial
Verified reviewer
Information Technology and Services, 201-500 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
F&B- Restaurant POS
In terms of restaurant data, it helped me and I can manage inventory.
PROSVery good app and cloud-based software for the restaurants especially it helps in order Invoicing, Inventory management, Stock management, Payment mods, and tracks. It personally helped my restaurant to grow in terms of online and offline sales.
CONSIn terms of cost it's a little bit high but compared to other services it's fine.
Reasons for switching to Petpooja
Due to more options and good services.
Robin
Hospitality, 1 employee
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed May 2023
Excellent and easy to use
Excellent and value for money product
PROSSimplicity of software and quick response.
CONSI think they need to upgrade or coupon code function..
Reasons for switching to Petpooja
It got closed and petpooja offer value for money product
Nazima
Food & Beverages, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2021
Petpooja for Cloud Kitchen
So far not thrilled. The only good thing we see all channels at one place
PROSSingle Software for Cloud Kitchen, Dibe in, take away and delivery.
CONSThe Menu management is time taking. We have to do a manual Menu update. What It does not have which is must for a high Demand Cloud Kitchen 1 - No online order tracking with Live orders stage wise 2 - order taking screen is not User friendly 3 - Marking Food ready and order details take time as we need to click multiple otions for Bill, KOT and order ITem view
Reasons for switching to Petpooja
Urban piper does not have Captain App and POS
Vidur
Food & Beverages, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Great Solution for Restaurant Owners
1. Easy to Use 2. Simple UI 3. Very smooth in operations 4. Remote Access
CONS1. Redundant Features 2. Some features lacking on mobile App
Rajesh
Food & Beverages, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Best Restaurant Management Software
The platform allows restaurants to set up their own online ordering system, enabling customers to place orders for delivery or pickup through a website or mobile app. This feature helps restaurants expand their reach and boost their revenue.Petpooja provides tools for managing table reservations, waitlists, and seating arrangements. Restaurants can efficiently allocate tables, monitor seating capacity, and optimize their table turnover.helping to Analytics and Reporting, Integration and Customization, Customer Relationship Management (CRM) .
CONSNothing to dislike about Petpooja as it is one of best software
Reason for choosing Petpooja
To have 24x7 tech support.quick solution.swiggy/zomato and 40+ Integrations.
Reasons for switching to Petpooja
Not getting proper supprt
Vinoth
Restaurants, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Most like...
That's good pls improve the software more ...thanks for provide the software...all the best guys ..
PROSHandling and easy to get the details ...
CONSOnline item on/off and addon on / off some time not working...
Reason for choosing Petpooja
That also came near to petpooja
Deepika
Food & Beverages, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
The most efficient software we have used in our restaurant
It has made our running a restaurant considerably easier.
PROSPetPooja is an extremely efficient and easy to use software. We were paying a hefty amount for lesser services before we got to know about PetPooja. The integration of it with our business went smoothly and without any hassle. We are using the following features currently - Online Ordering through Delivery Platforms (Zomato & Swiggy), Scan QR Code Ordering and Token Display System.
CONSRight now there are no dislikes since it has only been a month of us using this software. As we integrate more facilities offered by PetPooja in the future, we shall let the customer representative know if we find any lacunae with the software capabilities.
Reasons for switching to Petpooja
The software we used prior to PetPooja was not an economically efficient option + PetPooja had a diverse range of facilities that were available as compared to what we were using
Rupesh
Food & Beverages, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Petpooja is best software for Food Business
Excellent Excellent Excellent
PROSEasy to use, tones of functionality, excellent support and flexibility by their staff
CONSNone I have found till now but look and feel of software could be enhanced
Reason for choosing Petpooja
Functionality and cost
Bhagirath
Food & Beverages, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Best Software
This software is best software where I can manage my end to end restaurant process.
CONSI have been using this software from past 2 years but haven't found any con
Ashima
Food & Beverages, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2022
Great POS software for QSR
Very good POS software for QSR. A very feature rich software product.
PROSEasy to use. Integrated with most online platforms.
CONSNot very easy to configure. Customer care is very helpful but still it requires quite a bit of effort to configure.
Reasons for switching to Petpooja
Customer service of PayTM retail was very poor
joseph
Hospitality, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed August 2018
one point interface great for restaurants
one stop which allows you to maintain stock, make quote, bills and have an itemwise inventory which is very resourceful
CONSneeds to update on the stock inventory further and more on the categories of food supplies
RaviRaj
Hospitality, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Petpooja is a really great software for any restaurant
Petpooja is a really great software for any restaurant. bcoz Petpooja allow you maximum features in affordable pricing. I highly recommend Petpooja as a one-stop solution for any restaurant.
CONSAll things of pet pooja I liked the most there is no a single feature where I can say I like least.
Anshul
Food & Beverages, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
The application and your call support is really good.
It was really good
PROSSpecially application UI. easily accessible
CONSYou can add overall expenses of restaurant like electricity, staff salary, shop rent etc.. so restaurant partner can easily findout what is the actual cost of the dish including all expenses because when the restaurant is set a fish cost before that he has to be findout all of this expenses then only he or she can set a dish price, so please try if possible to add this functionality it will really help for all restaurants partner.
Yo
Food & Beverages, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Best POS and Easy to use
It is easy to use and training my staff for this software is super easy
CONSEverything works fine. No con as such yet!
Nishat
Food & Beverages, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Very good
All accounting in a single click. Billing is very easy
CONSNothing,all functions are very important
Gagan
Hospitality, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Restaurants - Look no Furthur
In one Word - Amazing . Keep doing what you're doing.
PROSThe speed of Implementation. The cost. Feature packed, cloud / hybrid system. Quick support . It's a great tool for every admin. Online deliveries integration. One stop solution for any restaurant owner. Ordering App for captains.
CONSI haven't seen Open APIs . Limited integrations with 3rd party software. But petpooja has more than everything a restaurant needs.
Reason for choosing Petpooja
Cost
Reasons for switching to Petpooja
Petpooja is Mobile freindly
Gautam
Verified reviewer
Hospitality, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed January 2019
Great set of services
Great
PROSGreat set of services bundled at a great price
CONSVery new company still on the learning curve
Srinivas
Restaurants, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Excellent POS Software
It saves a lot of time and helps to organise everything smoothly.
PROSEasy to use, Customisable, lot of options
CONSDidn’t liked the name of the software, customers too complained that they get the billing text message with the name ppooja, it doesn’t feel standard or sometimes doesn’t match with restaurant’s brand vibes.
Reasons for switching to Petpooja
Latter was not restaurant specific.
Arunika
Restaurants, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2021
Working well for my New Cafe
Really good for cafe POS and inventory managment
PROSThe customer support id amazing. No matter the issues and clarifications needed, you can call them up and get immediate assistance
CONSGetting used to it still. Would like to have credit features
Gurpreet
Restaurants, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Complete Management
It's Great
PROSIt's a complete management software for your restaurant , i liked everything about this software specially Captain app & third party integration.
CONSInventory management should be simplified
Rakshit
Food & Beverages, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2022
Good experience
Integration with swiggy and zomato. And iverall experience is also good.
CONSSometimes options are confusing like adding variations
Reason for choosing Petpooja
Brand value
Arvind
Hospitality, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2022
Easy to use with many reports
so far so good
PROSReporting part is very comfortable. Dashboard is also quite good.
CONSNot Yet. I have just started using it. Did not find any challenges as yet.
Tejas
Food & Beverages, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Ladida review
Great
PROSVery easy to use and good after sale service
CONSThat it cannot be remotely operated. One should be able to use the software from wherever.
Manika
Food & Beverages, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2023
It is an amazing app!
First is that it is very easy to use.. And also very helpful in every sector!
CONSI think the name of the app could be more intelligent, otherwise it's perfect in terms of its working