All Adelie Logistics Reviews
1-12 of 12 Reviews
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Aydin
Events Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
ADELIE Logistics ROCKS!!!!!
the Adelie Team is quick and responsive! they are consistently coming out with updates and new features! when we have an issue we let them know and they diagnose the issue and correct it Promptly.
PROSThe Routing is by fare one of my favorite features! it has changed my business and personal stress life! keeps you organized and allows you to succed in the buisness! use the softwarte to your advantage! it will help much more than you know!
CONSour situation was a little Different in that we already had a Shopify store operational for many years. So the Adelie Software had to be integrated to Shopify this only took a bit because Shopify had a massive overhaul so just took a moment to get everything situated properly- Nothing wrong with Adelie system- but is now working fantastically.
Reason for choosing Adelie Logistics
Adelie systems allowed us to integrate directly to Shopifywe didn't have to make a brand new Website. When Receiving Demos of the other systems the Teams demonstrating weren't capable of answering some of our basic questions about the software. some being about how certain featured worked and how certain actions affected different items in the system.
Reasons for switching to Adelie Logistics
Book that app was not offering all of the systems in chich we needed to run our buisness effectivly such as the routing or, Book keeping, correct inventory, updating current orders ETC.
Vendor Response
You rock Aydin! Thanks for the review! Love seeing you adopt all the features of Adelie and happy that the routing has helped streamline your deliveries. Looking forward to your continued success!
Replied June 2023
Melanie
Events Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
Adelie Rental Software
Very user friendly and has made order processing more efficient and accurate.
PROSThis software was very user friendly. It makes our lives much simpler and works with our accounting software and our online store seamlessly. The developers work in the industry, are very knowledgeable, and the customer service provided is always prompt.
CONSThere are a few quirks when it comes to refunding clients and applying credits to orders, however we know the team is working on fixing some of these bugs we have been experiencing. These are small growing pains with a new software system.
Reason for choosing Adelie Logistics
It was a smaller family owned business and the people who created the software were extremely friendly and supportive in our transition. They listened to us when we made suggestions for certain features we would like to see added. Their customer service is impeccable.
Reasons for switching to Adelie Logistics
We made the switch because we started using QuickBooks for accounting software and implemented online ordering. Adelie was a much more sophisticated product for tracking orders and creating delivery routes for my delivery team. We are also able to go completely paperless with the use of their App feature that all my employees have on their handheld devices.
Vendor Response
Thank you for the review Melanie! Awesome to see how much your business is flourishing. So glad we found each other at the ARA show. Looking forward to your continued success!
Replied June 2023
Shraddha Ajit
Used less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2018
simple and good
its easy manageable from making and entry in the system to running the reports with the respective divisions and departments
CONSone can approve it on the system itself. now no need to send physical documents for approval, systematic approval process helps in avoiding any mistakes
Amanda
Events Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Great Software
This has made our lives so much easier since getting this software. We are now able to keep our entire inventory in one place and keep track of everything including contracts.
PROSThis has been the best software we have ordered for our business! I was extremely nervous about purchasing a software as we have always used spreadsheets prior. This was very easy to get setup and the team there helped us get everything up and running very fast. Very user friendly.
CONSNothing, we love everything about the software
William
Events Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Game Changer for Event Rental
I have had a great experience with Adelie and it has been a game changer for our event rental business. Adelie has completely streamlined our booking and inventory management process and has allowed us to service customers easily and more effectively. We have had nothing but good experiences with the employees at the company, and they have been very knowledgeable and helpful. Adelie genuinely understands the event rental business and that has allowed them to create a superior product.
PROS- Intuitive and user-friendly- Very helpful and knowledgeable customer service- Simple and effective inventory management- Quickbooks and payment processing integrations make collecting customer payments and generating financial statements effortless- Website integration makes it much easier to upload and promote new products on our website- Easy estimate/invoice generation and customer communication- Extremely helpful mobile app
CONSSo far, I haven't found any significant issues with Adelie. I've had small issues here and there, but the company has been extremely responsive and helpful with fixing any issues.
Reason for choosing Adelie Logistics
Compared to the other providers, Adelie was the best fit for an event rental company. It was clear that the employees at Adelie had significant experience in working with event rentals, and this made the product the most intuitive and helpful for us.
Vendor Response
So happy for you and your business William! I can't wait to see how you guys grow and expand in the coming years. We look forward to continue helping your business by releasing new and useful features. Appreciate the review!
Replied September 2023
Adam
Events Services, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
APMweddings review
So far I am very pleased!
PROSI am really liking how everything can talk and is in one place
CONSThere are a few redundant steps when adding products.
Reason for choosing Adelie Logistics
The price point
Reasons for switching to Adelie Logistics
The programs I was using before were not automated enough, And it made process clunky for my customers
Jonah
Consumer Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2023
Great product and service!
The process of adding in new orders and checking for availability is very smooth and easy.
CONSThe process of adding in inventory items and their stock takes a while if adding them individually
Reasons for switching to Adelie Logistics
This product gave us the ability to have an inventory count and see our availability on any select dates. Also is more practical with what we needed.
Mike
Events Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed June 2023
Small Software Company, Big Effort!
This was one of the best investments I have made in my rental business, second only to my staff.
PROSAdelie was developed with years of experience in the rental industry. It was also done with a great deal of knowledge of how a software program/app can help anyone in the rental industry streamline their business and make it run faster than imaginable and paperless. It also allows key personnel to have access to the information they need to make things work on a daily basis. Well done!
CONSYou desperately need to pay more attention to training, video and written instruction to assist users in day to day use of the program and its many features.
Reasons for switching to Adelie Logistics
the features offered in delivery routing was the most important feature for the change.
Vendor Response
Mike, this review is immensely helpful! Thank you so much for taking the time to give your honest feedback. Definitely agree on the training with video and written instructions. We will be making a big push this year to publish more of these. Wishing you and your team continued success.
Replied June 2023
Kylie
Events Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Inventory Solution that changes the game!
The value that this software has brought to my company is incredible. The app for my drivers for loading and invoicing saves so much time and paper. The inventory tracking has helped us rent what we have and maximize profits.
PROSThis software changed the game for me. Tracking inventory and routing for my rental company was a headache and this software makes it simple and clear when is available when it is coming back, and when it will be rentable. I am able to take full advantage of my equipment to make the most money possible with the staff and rental inventory that I own.
CONSI really enjoy this software and it is solved many issues for my company. The setup took a littke time but once it was entered it is so easy to use.
Reason for choosing Adelie Logistics
I chose this software because of the price value and the ease of use. It is simple and efficient and costs significantly less than alternative solutions. I also wanted to stick with Quickbooks for invoices and accounting and this product allowed me to do so. It is a major Win-Win for my company!
Vendor Response
Thank you for the wonderful review Kylie! Grateful for your loyalty and happy to hear that the software continues to serve the needs of your company!
Replied September 2021
Lisa
Events Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Why did I wait so long?!
The BEST feature is the customer service team. They’re SO responsive. I don’t feel like “a number” like I do with many other large businesses. They are HERE to support me.
PROSAs a small business owner that is involved with all details of my business, daily minutiae can get very overwhelming. All the features that are now automated with Adelie have simplified so many aspects of my business. I have so much more time to do all the other aspects of my small business.
CONSSome features that I find would be helpful, are often already on the list of features they’re already working on. The team is also VERY responsive to adding suggested new features
Vendor Response
Lisa, thank you so much for the positive review! It has been such a joy seeing you adopt the software and experience how it's changed your operations. Looking forward to your continued success!
Replied June 2023
Johnny
Events Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Adelie Logistics Simplifies Everything
Adelie Logistics is always there for me when I need them. Customer service is on point and best of all they help understand every step of the way.
PROSMy favorite about this program is that it has made it easier for me to manage my rentals and know what I have available at all times.
CONSAs of now I am not disappointed in making Adelie Logistics a part of my business.
Baldomero
Business Supplies and Equipment, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Love the App and software
No training really needed you can jump right into the software and navigate easy
PROSI like how I can look to see how my week goes
CONSI’ve already spoke with the developer and I have no big issues with anything