Redbox
About Redbox
Redbox Pricing
Single Outlet: £149 per month (no set-up fee for web only) Multi-Outlet: £99 per Month per Outlet (£2000 set-up fee with Custom App) Marketplace: 4% commission on all orders (£5000 set-up fee) Enterprise: Bespoke Service & Set-up (£10,000+ set-up fee)
Starting price:
£149.00 per month
Free trial:
Not Available
Free version:
Not Available
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Most Helpful Reviews for Redbox
1 - 10 of 10 Reviews
Anonymous
1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed November 2022
Great software - likely the best in the industry
Great overall experience and looking forward to future updates and working with them.
PROSIt's easy to use and manage with a great feature set.The setup is quite direct, working with the Redbox team, to get the implementation how I want it.
CONSAs the software has to suit many use cases/people- you may have to forgo a feature or 2. Or suggest it!
Mark
Food & Beverages, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Powerful product, that's easy to use and start a restaurant marketplace
I wanted to set up a food ordering app for our town as lots of restaurants didn't really do takeaway. I thought it might be a difficult process but after speaking with the guys at Redbox it seemed pretty straight forward. Thankfully it was and with the support they provided I got up to speed with the system in a day or two, and then just started adding restaurants. We've not got about 25 restaurants on our Redbox Marketplace and they love it, and customers give us lots of positive feedback about their ordering experience. Love it!
PROSRedbox is just really easy to use. The software, coupled with customer service meant it was very easy to get started and set up a successful marketplace in my area. I can get each restaurant set up on the system, along with their menu and get them live on the app within about 30 minutes meaning I can react quickly once a restaurant has said they'd like to join our app.
CONSNothing really - it just works and customers love it
Reason for choosing Redbox
The full backend system meant that I can give logins to restaurants so they can manage their own menus. This was a big draw as on other platforms they would have to go through call centres which can take up to two weeks to make any alterations or mark things as Sold Out. The app updates pretty much instantly when a restaurant makes a change, which they all love. Also being able to take pre-orders has been really useful and again isn't provided by many other platforms - it's helped restaurants grow their orders before they've opened for the day.
ian
Food & Beverages, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed October 2021
Good and Bad
Its been ok, nice helpful people, good system and could be better but all systems can improve.
PROSI like the way it adds up and includes the vat, its good that its all calculated for payouts during the week. I think there could be better additions as if you refund £10 you dont seem to take the payments to Redbox off the outlet so really if there is a refund we as the user pay for redbox.
CONSI think the terminals leave a lot to be desired, i wanted to ramp up this business in a different way to others but we lost confidence in the terminals closing down, losing volume, needing to be re booted.
Reason for choosing Redbox
We just googled this type of system and my business partner said these were the way to go.
sue
Hospitality, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Perfect solution for a busy cafe bar
We needed to find a quick solution during the first lockdown to be able to sustain our business with takeaway orders and ensure our customers felt safe and secure with an online ordering system to reduce the need for person to person interaction. We were able to get up and running quickly, the service from the team was excellent and we received all the training we needed.
PROSThe set up was really easy and the software is extremely reliable which for us was very important - adding or removing products, updates is super simple. The reports are also clear and accurate. I really like also how we can have it branded to our business, it feels tailored to our business and easier for our customers to find us and feel confident when making transactions with us.
CONSI don't have anything to report, the team behind ~Red Box are very helpful and the integration with our systems was seamless.
Reason for choosing Redbox
Branding, functionality and value for money
Joel
Food & Beverages, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2021
Joel’s chicken
Been able add all the specifics for the menu is helpful and the pre ordering is also handy so we can plan ahead for ordering etc. It was easy to set up and integrates well with the terminal.
CONSIt can be a bit confusing and difficult to navigate at times especially with someone thats not involved in software.
Jack
Food & Beverages, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Fantastic Developers - Always communicate
The software is so easy to use. It’s easy for restaurants to engage with the software and make live changes to there menu. The app Redbox designed is easy to use, easy on the eye and simple compared to other apps in the market.
CONSHaving bespoke features of the app or features that you can add to your app. I’m sure the guys are working this already.
Isabella
Food & Beverages, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Looks great & easy to use
I didn’t think setting up an online marketplace could be this straight forward!
PROSEasy set-up and management in the back-end, and a fantastic user-friendly front end system for the customer. Being able to get targeted messaging out to our customers via the Redbox marketing features will be and added bonus!
CONSI can’t think of any negatives as of yet.
Christopher
Non-Profit Organization Management, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Highly recommended
Quick, slick and great tech
PROSFantastic product and service. I will be using for all future projects!
CONSEverything is great. I can’t fault it in anyway
Reason for choosing Redbox
Price and quality of product
Jay
Computer Software, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2021
Love it
The software is easy to use for both myself and my restaurants
CONSNot a lot of integrations as of yet with limits what you can do with the software.
Reason for choosing Redbox
UK based, better customer service
Chiffon
Entertainment, 1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Online Ordering with Redbox
My overall experience of Redbox had been a fairly good one. Benefits I have realized with using Redbox is smoother management of viewership. The Redbox product is very efficient for the most part.
PROSOrdering features were most impactful. Product is easy to use. Integration was rather simple as well with existing platform.
CONSFeatures I feel could be improved are the drop down menus for searching movie titles. This aspect of compiling movie titles can make integration a little difficult. Other than that it would be awesome if their were a way to highlight titles of movies.