All StoreLIVE! Reviews
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Nathan
Supermarkets, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Excellent POS & Inventory Management System!
We utilize StoreLIVE! at our country market and grocery outlet locations. The POS software has rich features that allow our buyers to have a deeper understanding of items moving through the stores and the customers that purchase them. I have found the support team from StoreLIVE! to be very responsive and thorough. Overall this has solved our inventory and POS requirements. I would recommend this software to any retail company that wants to remain agile and offer excellent value to their teams and customers.
CONSNone that stand out aside from software version updates could include a clearer change log.
Reason for choosing StoreLIVE!
The decision was because StoreLIVE! understood our Country Market better and so provided a better value. Tools and training are very logical from StoreLIVE!. Ultimately the StoreLIVE product solved our business needs.
Ben
Retail, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
Customization. Prompt. Knowledgeable. Secure. Expensive
StoreLive! is the only POS software that Brecknock Orchard ever used, so we do not have any other experience to compare it to.
PROS1. Customization The ability to customize the software to fit our business needs is fantastic. They customized the background color, scale format, added larger customer-facing displays, and did extra to work with our credit card processor. 2. Prompt All of the customizations and support questions were answered promptly. 3. Knowledgeable All of there staff are knowledgeable. However, two of them are obviously more knowlegdable with the StoreLive! software and technology in general. 4. Secure The system is very secure and never sees the credit card information. When handling sensitive information, security is critical.
CONS1. Expensive The upfront cost is high, however, the system is designed to last for years. Therefore making the system less expensive than other options in the long run. I put it as a con because it could be a drawback for some.
Conrad
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2018
We use Store Live for Point of Sale as well as back end management. The guys at Good's Tech are good
The point of sale part of the software is very stable. We have had very few issues with it. Also the guys in the office are very good to work with. They will do their best to resolve any issues, although some are much more knowledgeable than others.
CONSThe back end management part of Store Live is difficult to learn and is not intuitive at all. Design could be improved to make it more user friendly.
Michael
Supermarkets, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2017
Solid POS System with Exceptional Support
We utilize StoreLive in an independent small market and deli setting. We also have a bulk food department and depend heavily on StoreLive's PLUM integration to synchronize our deli, produce, and bulk food scales. Check-out procedures are modern and efficient and cashier training is straightforward. Menus at the register are easily customizable. User interfaces are user-friendly. Scheduling of promotions is easy and a large variety of promotion types is available. We utilize the QuickBooks integration which is quite useful for accounting.
PROSThe most exceptional aspect of StoreLive is the excellent support from a competent and courteous team of developers and technicians. Issues are resolved quickly and custom reports and features are developed to our needs at a reasonable cost. Support contracts are a great value.
CONSNone
Greg
Food & Beverages, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Organized and easy training for new employees
Great group to work with
PROSQuick checkout scanning and time clock management
CONSUnderstanding vendor catalog integration
Rod
Retail, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2017
President / CEO
We utilize the StoreLIVE POS in multiple locations. We have the software located on the cloud on a virtual server and we are very pleased with the speed and performance. We are able to track inventory real time as well as identify items getting ready to expire that need to be put on sale to move. This solution has provided us to work remotely no matter where we are. I actually utilized while out at sea traveling to multiple countries and it was as if I was still in my office. Great product!
PROSScalability, Dynamic data availability and very solid support team behind the product
CONSA very solid product that continues to add features. Availability of additional features sometimes is delayed.
JASVIN
Supermarkets, 2-10 employees
Used less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed May 2018
Top POS hardware and software supplied doorstep for start-ups
StoreLIve is a software that is considered to have a managerial capabilities beyond inventory management, live store sales view and compariso to the sale of previous marks, rapid and efficient check-out, NCR scale and non-scale integration, offline mode with POS reporting which detects previous sales of all such transactions.
PROSThere are countless features of this POS software and hardware software, with pricing quotes available on the site to make it transparent and lucid policy.
CONSCostly for a need-based store and it provides less remote support when it comes to their annual contracts in bronze support.
Nathan
Retail, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
store live
Pricing management , POS , sales reporting
CONSHaven't really used it long enough to discover other needs
Dan
Supermarkets, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2017
Perfect POS for small- to medium-sized retailer
StoreLive! It is an all around user-friendly system that is adaptable and scalable and has all the features and tools we were looking for as a new business that will grow with our business. We were able to get up and running with plenty of training in a very short time.
PROSCustomer service is critical for us, and they are there when we need them. For us to train new cashiers on the POS system is fairly short and simple; maybe 30-45 minutes at the most. Huge advantage for those tied to Dutch Valley as a supplier.
Orpha
Food Production, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
Works great for our small country store!
We are now able to track expenses/income for each department. We have found the tech support team very supportive.
PROSTracking options, speed of processing transactions, versatile.
CONSNothing, really. I don't have experience with any other POS software to compare it to.
Karen
Supermarkets, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2017
StoreLive software
We have been using StoreLive for several years. We also use the integration feature with Plum software to manage our service scales. StoreLive is easy for the cashiers to learn and use. The management features are also easy to navigate and very useful.