Taptouch POS
About Taptouch POS
Taptouch POS Pricing
Free plan with all essential features of hospitality and POS. 1. Ordering 2. Item and Menu with Modifier, Options and Variant 3. Free Online ordering system 4. Free QR-Code Scan to Order 5. Free Facebook/Instagram/Google Map Order link and button 6. Customer profile. 7. Dashboard on thumb and back office management 8. Phone call order quick assistant 9. Manual Discount 10. Mutli printer support (Kitchen or Warehouse). Options for advance features with free opt in and out. No hiden cost: 1. VIP Loyalty Pgoram. 2. Instore Advertising Management 3. Receipt Customization. 4. Stock Management. 5. More device like Self Kiosk, Warehouse or Kitchen Display. 6. Scale Integration (Datalogic and CAS). 7. Service Booking. 8. Xero and MYOB integration. 9. Shopify Integrating.
Starting price:
A$59.00 per month
Free trial:
Available
Free version:
Available
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Most Helpful Reviews for Taptouch POS
1 - 6 of 6 Reviews
Eddy
Restaurants, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Best POS ever for full service restaurant with multi kitchen station and lots staffs
We need to measure sales performance for each staff but not by table because we are casual fine dining and want staff to serve customer without any limited on specific area or tables. The only one we found on market. And easy to use.
PROS1. Easy UI and no training needed to new staff.2. Stable for 2 years for such complex big system3. Tablet order at table with staff performance reports 4. Auto weekly and monthly report to HQ.5.The most amazing is the speed of support and new features deployment. 10 times faster than our other vendors before.
CONSMaybe local report on POS can improve a little like history check. But not important to us.
Reason for choosing Taptouch POS
They are all iPad based. And ZiiPOS is too complex to use and not stable.
Reasons for switching to Taptouch POS
LIGHTSPEED iPad screen is too small for a full service restaurant like us, and new features r&d are too slow.
Vendor Response
Thank your for trust Ivida Taptouch POS, we'll try our best for best service.
Replied July 2023
Arzu
Restaurants, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2023
Super easy POS to use
We have been running Nicosia, a Turkish restaurant over a decade located on Glenferrie Road in Malvern. As a FSR, we place significant emphasis on customer dine in experience. Taptouch simple interface enable our staff easy to get orders. The intuitive floor plan allow us to realtime insight of dining status and communicate with kitchen smoothly through tablet. We are happy to choose Taptouch POS
PROSOur favourite feature is all-in-1 multi-menu which can switch based on dining mode and time.
CONSNot support Zellar but they now have better payment solution and that's not a issue any more
Reason for choosing Taptouch POS
As mentioned before, the advantage of big screen POS with tablet order at table. Super easy to use
Reasons for switching to Taptouch POS
1.Super easy2.Floor plan with real time status3. Multi menu4. Total cost
Sagar
Food & Beverages, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed November 2020
Inconsistent Performance
It is user friendly however it is not consistent so needs to ask support or help most of the time and even the features are also changed .The product or software should be customised according to the nature of business rather than providing all same service
PROSAs it has a big screen and the good thing is it comes on both side for customer as well as staff so both can see the bill even without printing
CONSIt is not consistent at all every time even though you updated your software and kept features that are needed for your business and the features are gone automatically in couple of weeks time and needs to ask for support again
Vendor Response
Hi Segar, Thank you for your feedback. There is a big upgrade from V1.x to V2 and there are some change on UI and improvement of features to meet certification of EFTPOS payment. Now it's stable and hope you enjoy the product in such competitive features and price.
Replied December 2020
Irene
Hospitality, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Review
It’s all good I like system
PROSThe software does everything im thinking for a pos... And the best technical Support
CONSStill Developing and almost every week they make changes sometime good , sometime shit the system.
Reason for choosing Taptouch POS
Coz it does the features that i wanted.
Vendor Response
Hi Irene, Thank you for your review. We have a big upgrade these days and frequent update to support new features like Contact-less scan to order, Facebook/Google ordering enhancement. Normally, we have one update/month. But you can keep the old version by (sleep, not reboot) during standby. Any problem, let us know.
Replied December 2020
Yunlong
Food & Beverages, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2020
A review
Good but many functions still need to be improved.
PROSGood communication, quick updates and good back office date analysis.
CONSNot flexiable enough for personalization. QR code order AI
Reasons for switching to Taptouch POS
QR code ordering, back office data analysis
Tarun
Food & Beverages, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed December 2020
Best
Easy to trace everything
PROSUser friendly , design , speed, looks. Also it helps running the operation very smoothly.
CONSOnline support . I guess you can improve the online support for users