All TCR Online Reviews
1-14 of 14 Reviews
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LaRae
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2023
TCR Review
I was the one who implemented this software in our company, and the TCR team was extremely knowledgably and helpful and was a great resource through implementation and still is today.
PROSIt is perfect for they type of work we do. They have amazing customer service and the ability and willingness to accommodate special needs, and requests specific to our company.
CONSI can't think of anything at this time.
Reasons for switching to TCR Online
The mobile Application was very attractive and the ease of use.
Vendor Response
LaRae, Thank you for the great review rating. You should be receiving your Starbucks $5 Gift card as a thank you as well. We will address any concerns you may have and you can contact us any time. TCR Software
Replied January 2023
Hannah
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed January 2023
Office Administrator Review
I enjoy how the software organizes quotes in order of the bid date and the ease of identifying which jobs are open or closed via a small color coded symbol.
CONSI do believe that some of the functionality could be more user friendly. It's really confusing when I have 10 tabs open all of a sudden and I don't know where they came from. I also wish there was a way, when adding attachments to jobs, to select more than one at a time.
Vendor Response
Hannah, Thank you for the great review rating. You should be receiving your Starbucks $5 Gift card as a thank you as well. We will address any concerns you may have and you can contact us any time. TCR Software
Replied January 2023
Brian
Printing, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
1
VALUE FOR MONEY
2
CUSTOMER SUPPORT
3
FUNCTIONALITY
2
Reviewed January 2023
Old School Software
I think your software is stuct in the past. If it were my company I would switch software.
PROSThe only feature I like is the way to see what customer's have purchased in the reports.
CONSYour product reminds me of the old days of using DOS. You have to open so many windows and constantly have to close and reopen for data imput.
Charlie
Transportation/Trucking/Railroad, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
My TCR review
The ease of use tracking equipment and employee time on projects is wonderful. Tracking billing and invoicing with TCR has been a huge help as well.
CONSHad some glitches with the mobile app over the years but overall satisfied with it.
Vendor Response
Charlie, Thank you for the great review rating. You should be receiving your Starbucks $5 Gift card as a thank you as well. We will address any concerns you may have and you can contact us any time. TCR Software
Replied February 2023
Tannyr
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
tcr
overall tcr is great
PROSTcr makes managing employee tickets and equipment on site very easy
CONSthe mobile app could use some work. it can be glitchy sometimes.
Vendor Response
Tannyr, Thank you for the great review rating. You should be receiving your Starbucks $5 Gift card as a thank you as well. We will address any concerns you may have and you can contact us any time. TCR Software
Replied January 2023
Julio
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
I would Highly recommend TCR
keep track of equipment rented and days being out there
PROSkeeps things organized and easy to see how a project its running
CONSIt's a little pricey but it wort every penny
Vendor Response
Julio, Thanks for the great review! We'll look at your comments and take everything you mentioned into account. You should be receiving your Starbucks gift card soon. TCR Software
Replied February 2023
Keena
Public Safety, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
TCR works well for our organization
The onboarding and invoicing re very intuiitive
CONSWhen people do not input all of their data correctly
Vendor Response
Keena, Thank you for the great review rating. You should be receiving your Starbucks $5 Gift card as a thank you as well. We will address any concerns you may have and you can contact us any time. TCR Software
Replied January 2023
Klaudio
Construction, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Love TCR
Everything about it easy to use and very fast
CONSThe fond of the windows is really big make them smaller
Vendor Response
Klaudio, Thanks for the great review! We'll look at your comments and look into your comment about the font or the size of the windows. You should be receiving your Starbucks gift card soon. TCR Software
Replied February 2023
Ryan
Utilities, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
TCR for Pavement Markings & Signs
I like the ease of use for preset pricelists.
CONSSometimes it is hard to find older jobs & quotes.
Vendor Response
Ryan, Thank you for the great review rating. You should be receiving your Starbucks $5 Gift card as a thank you as well. We will address any concerns you may have and you can contact us any time. TCR Software
Replied January 2023
Mansi
Construction, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed June 2023
Invoicing made easy
Readily finds the customers and related information which helps resolve cases fast.
CONSIt does not display the paid/unpaid status of the invoices.
Mansi
Accounting, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed January 2023
Best Invoice Management tool!
Categorizes, sorts and maintains the customer records in an efficient manner.
CONSSearch engine feature can be improved by providing different criteria to search for a customer.
Vendor Response
Mansi, Thank you for the great review rating. You should be receiving your Starbucks $5 Gift card as a thank you as well. We will address any concerns you may have and you can contact us any time. TCR Software
Replied February 2023
suzanne
Construction, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Great Software!
We are learning something new every day with TCR. I love that we are billing our contract jobs quicker because of TCR.
PROSI love how our guys in the field get the ticket on the app in order to get correct quantities.
CONSNo option for freeform invoicing. It's hard to miniplate our rental invoices when we do a lump sum rental.
Reason for choosing TCR Online
Overall better than any other software we have viewed.
Reasons for switching to TCR Online
This software is more specialized for our industry.
Vendor Response
Suzanne, Thanks for the great review! We'll look at your comments and look into your lump sum rental invoice issues. You should be receiving your Starbucks gift card soon. TCR Software
Replied February 2023
Brittni
Construction, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Great Software for Traffic Control!!
We are new to the system and the customer service is excellent.
PROSWe love all its features from the tickets to invoicing!
CONSNothing! Its great so far! We are new to this and it is working great for our needs.
Vendor Response
Brittni, Thank you for the great review rating. You should be receiving your Starbucks $5 Gift card as a thank you as well. We will address any concerns you may have and you can contact us any time. TCR Software
Replied February 2023
Michelle
Construction, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
2
Reviewed January 2023
Wish there was internet training
Not Sure Yet...I am still learning the functions
CONSStill the jury is out, wondering how it can improve our business functions
Vendor Response
Michelle, Thank you for the great review rating. You should be receiving your Starbucks $5 Gift card as a thank you as well. We will address any concerns you may have and you can contact us any time. TCR Software
Replied February 2023