All Rate Wise Reviews

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Tom

Verified reviewer

Hospitality, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

Tailored to our needs

PROS

As you work with Rate Wise you can easily change your configuration to optimize the automated suggestions. It gives you a clear overview on the business and reduces the time you need to invest on making decisions based on your market.

CONS

It is a matter of time but I am not yet able to upload my rates directly into my PMS. Once this feature is ready it will reduce time and risk of errors by manually putting in the data.

Matthew

Hospitality, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

Rate Wise Review

Overall it has been fantastic. If you need support then they are quick to respond. It makes a true difference in managing your rate strategy effectively the amount of information that you get from the system and reports is really detailed and really does assist in making revenue management business decisions.

PROS

The system is great, its an easy effective rate management system that really does manage your room inventory on a daily basis allowing you to make the correct revenue management decisions. Ensuring that you are maximizing on high demand days and hi-lighting key dates in future months.

CONS

Not really a negative it was just a matter of getting used to the system and reports but once you start to use them daily you realise how much information is gathered in them.

Eimear

Hospitality, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2020

Rate Wise Review - Tulfarris

Rate Tiering and analysis, comparing market segments. Using the data to see where there are discrepencies

PROS

What I really liked about this software was its ability to condense information and have it all in one place. Previously the analysis it provides would have been generated on different PMS reports, but it is all there now at the click of a button. It is also useful for analysing rate changes as it again it is all on one screen instead of flipping between screens.

CONS

Integrations was simple enough with a bit of preparation, generally it is easy to use if you know how so I have not come across any cons.

Betty

Hospitality, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

How Rate Wise made my life easier

We eliminate a lot of manual and time consuming work. Now that hotels are short staffed due to Corona, we get these automated reports and see clearly which action to take even 365 days out. This gives me as a team leader the confidence that we are not missing any signals of recovery or further decline and we can action accordingly.

PROS

Most important is that this software connects to our PMS system so we have daily automated reporting on pick up, rates, segmentation and this 365 days out. This gives clear guidance to action on revenue management or sales. This allows us to save a lot of time on reporting so we have more time for action.

CONS

Initially not all the functionality was available but since a few months now, we have full use of the system.

Ellen

Hospitality, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

Revenue tool - very userfriendly

Userfriendly - analysis is easy to be done - you can see in a minute where opportunities are to increase your rate setting or implementing restrictions. Support is really good and very quick (not a lot of providers offer this quick support).

PROS

Dashboard snapshots very easy to read - quick implementation - segmentation breakdown - rate suggestions - compatibility PMS system

CONS

Export of reporting (files contain a lot of data, which takes a bit of time to open the report), however, this is still under development.

Paul

Leisure, Travel & Tourism, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

This product helps me win back your time!

PROS

This product completely integrates with our PMS so in real time i can make effective business decisions. Its simple and customizable to our datasets and extremely user friendly.

CONS

The rate shopping tool could be improved.

Emer

Hospitality, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

This is the best Revenue software you will find !

The benefits have been significant in growing our occupancies and average room rates. We are very pleased we chose Ratewise as our revenue management system.

PROS

The highlights are the amount of detail in the software, you can drill down to find so much information on your revenues. Support is also excellent from the staff and they are very efficient in dealing with any issues that may arise.

CONS

It can look a bit daunting at first but once you get used to it, its brilliant. And the support from the staff has been excellent.

Lesell

Hospitality, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

Quick and Easy App

Just makes reporting so much easier. Less prininting as all of the information is just a click away!

PROS

I use on a daily basis. Takes away a lot of manual work as everything is just a click away

CONS

There is nothing that I really dislike. I suppose the worst thing is my leisure and corporate business segments are all together when listed rather than corporate at the top lesiure below, to help when counting the two sectors....but that is being really picky...as i have found everything else to be good.

Stacey

Hospitality, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

Rate Wise Review

Very good experience a very use tool

PROS

The amount of information I get from it

CONS

Can take some getting use to but definitely worth

Flori

Hospitality, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

Great software

PROS

Easy to use, easy integration with existing software, made a big impact on revenue generation.

CONS

Nothing, it is a great product, easy to operate.

Sharon

Hospitality, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2020

Ratewise as a user

PROS

The Yield is very easy to use, very easy to amend rates and the rate suggestions are good. Business Analytics section is easy to manoeuvre and read

CONS

An option to see when rates changed and by how much would be useful

Fernanda

Hospitality, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

Easy to use with great insights

PROS

Very easy to use. Presentation is simple but complete, with graphics as well and easy to understand.

CONS

It doesn't have older price details, example: check what was the price of a product at a specific past date. But it does have other revenue data very useful.

Maya

Hospitality, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2020

Great easy to use tool!

PROS

The software gives you a very good overview of your revenue, booking pace and daily pick up. In a few seconds you know all this information

CONS

As i have not been using it for a long time at this stage i have no cons.

Ann Marie

Hospitality, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

Rate Wise

PROS

Very easy to use, clear vision of information

CONS

Sometimes it takes time to publish rates but this would be down to volume of rates loaded.

Courtney

Hospitality, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

Ease of Use since Update

PROS

It is very easy and straight forward to use since the upgrades were made to it. Takes no time at all to publish and update the rates.

CONS

Happy with the software at present. Under Events if the suggestions could be removed once actioned instead of scrolling through them, that would be good

Showing 1 - 15 of 15 Reviews