The linkable review funnel page is excellent, and better than any other resource I have looked into.

The price is a no-brainer if you are managing multiple locations and/or clients. Great value for the price.

Great Customer Service, CSR did a quick training for me and explain what work the best in the market. Explain more about SW Capabilities.

However, I've been comparing it with a lot of other options out there and done extensive research. I have found that they offer the most features, in a very useful way and for an affordable price.

A great tool to share with clients. Entering review requests is simple and efficient.

LOVE it only would change a few things as outlined above.

My agency has been looking for a review system to offer for our clients for months. We have tried other options and all have failed.

Fantastic Customer Experience - Easy Deployment and Integration.

Ease of use and setup time, plus having a plugin.

The dashboard is user friendly. The report feature is clear and precise.

From an agency perspective, there is a very robust and comprehensive approach to satisfying us as an Agency with specific needs. The support team is very responsive and helpful throughout the process.

I work mostly with family owned businesses. When their business receives a strong Review I feel as if I am helping their business succeed.

I have contacted them a few times, and even though I'm not a paying customer yet, they were very quick to respond and very friendly.

Us  has provided me the opportunity to work from home. The dashboard and software are user friendly.

I love grade.us - gives a great way to help small businesses get the reviews they need in a simple, easy-to-understand way.

I also love the hootsuite integration. GREAT customer service, too.

Terrible App Considering the Available Technology.

Each one was answered quickly and completely. Nice to know there is a company with great customer service that is there when you WANT it.

But the problem I just had took 2 hours of my day when with a short conversation, it would have been 20 minutes. This is maddening and definitely takes away from the experience.

I love the user-friendliness of the tool. Easy to integrate with small businesses and highly effective.

My clients tend to want solutions very fast and that was a problem. When I signed up, the price was half of what it is now so it was acceptable.

Pricing is designed to allow agencies to make a decent profit on a modest amount of needed attention. I have used other products.

Great resource for agencies committed to helping small businesses with online visibility.

Agency specific options: They have very useful features that are specifically designed to help agencies with building their reputation marketing business.

No deeplinking support for native mobile apps. Breaks all the time causing angry clients.

The people are all very friendly and do the best they can to help. I just wish that they'd had more support for clients in different time zones.

Best software and customer service out there. Very excited to be working with such a great team to help everybody play on an even playing field.

The lack of Yelp data is an obstacle for me. It leaves me with an incomplete picture which results in inaccurate reporting.

Really food pricing when compared to other software out there, works really well, and new features have been added, good to see a product is continually improved upon.

The software is super easy to use and our customers are responding favorably.

All-in-all, I would definitely recommend Grade.us and I'll be using them for my agency with confidence.

I've had a great experience with Grade.us, both for my business and for my clients. I use it exclusively for online reputation management and find it very easy to use, affordable and effective.

Easy to setup and easy to use. I am able to change the reviews flows for each client, quick and easily.

Pretty dang happy with Grade.us. We have tried getting reviews ourselves and it just seems like Grade.us does a better job overall.

Our agency switched over to grade.us after a frustrating relationship with another service. We left because of poor customer service, which is an important thing to have with a platform such as this.

I love the layout and user friendliness of the platform. The best hands down for my clients.

The training and step-by-step guidance is outstanding. I'm very impressed with the level of professionalism of both the company and the software.

So no one had to feel uncomfortable about getting reviews.

Great company - All functionalities one could need for their reputation marketing.

Web-based application with well-designed interface, great tool for team collaboration, great features for accountability and reporting, customer service team is friendly and responsive.

The software is broad and we liked how easily it integrated with our EMR, which is not an easy one.

Software is easy to use. The monthly reports work out great for review.

Sometimes if you had a poor interaction with someone, it can be clunky to find people in the system and block them from receiving a review.

Before Social Climb, our practice generated very few online reviews. With Social Climb, were able to steer patients to Google and social media sites to leave online reviews.

These guys really held our hand during the build and implementation and return messages quickly and continue to help us maximize the product in a way that works best for us.

And on top of an excellent product, SocialClimb's customer support team is second to none. They always reply to my requests and questions with prompt, detailed responses.

I am typically skeptical of software solutions that promise amazing results during their sales pitch.

It's constant evolution and growth as a platform. Additionally, it's ease of use and integration into both our software (website/GMB) and our strategy is turn-key.

It works, is inexpensive and so many other benefits.

I appreciate that the Social Climb platform allows for a seamless communication that appears to be coming directly from the provider.

We were really pleased that social clime worked with  us to integrate into Service Titan. This has been a life saver.

Lack of integration with our version of the EHR (hosted and unable to add software to server)  Its kind of an us problem.

We have been using this product for over 2 years now. We love the ease of keeping up with all comments through Social Media on one platform.

It is easily implemented into the day to day of your business with little to no disruption and effective at capturing reviews to help improve your online reputation from real customers.

Innovative and ever-evolving solutions for reveiws and patient centered data.

I found a couple of Google reviews missing on the reporting feature.

Integration with existing back-office systems was very easy. Accurately handled data from existing legacy system.

I have been pleased with every aspect of SocialClimb.

SocialClimb has helped us improve our social presence a great deal.

I have never heard of this before. Either he needs to update the app or he is doing something wrong.

Easy to use, simple to enable/disable users. Analytics are straight forward and customizing the messages are simple as well.

Happy with product and with the fact that they have survey tools which are critical to future endeavors for us.

I don't use it half to its advantage and I think it's because I don't hear from the organization that often. I usually don't have a problem with this but maybe I could a  tiny drop more follow up.

However, the Social Climb team has worked hard to update the product and add new functionality.

Overall, the time savings is 100% worth the investment. I used to manage the Google for Business profile for one doc at one clinic.

An effective and versital tool that allows for meaningful feedback.

This easy to use software is wonderful to keep on top of our Social Media Reviews.

SENSITIVE CONTENT] is very good and responsible.

REAL results and outstanding customer support.

The service is quick and easy to use for our patients and gives them the opportunity to provide us with private messaging as well as post publicly.

At this time no negative reviews. I am not as familiar with the software as some.

The best social media management tool out there.

Their user interface is wonderful for our Patient Advocate to respond timely to positive and negative feedback.

Very positive experience. An easy-to-use platform that has delivered tremendous results for us and a helpful, smart support team.

Hard to print and sort by installer. Source can be confusing or misleading.

US Dollar

Grade.us is a cloud-based review and reputation management solution designed for businesses of all sizes. It offers feedback collection, multi-channel management and campaign management within a suite.

Users can collect customer reviews from multiple channels such as emails and SMS campaigns. The software also offers review management, which allows users to create drip campaigns for review acquisition. Review streamlining lets users select and publish reviews on social media sites. The product also offers integration with Wordpress.

Review reporting tools allow users to track recently published reviews on third-party websites. Users can also create customized reports on campaign performance, such as click-through and conversion rates.

Grade.us is available in three different pricing plans: Professional for marketers, Agency for local agencies and SEO and Partner for large agencies and franchises.



LongDescription

Multi-Channel Campaigns

SMS Messaging

Sentiment Analysis

Review Generation

Data Import/Export

Multi-Location

Review Notification

Social Media Monitoring

Survey/Poll Management

Performance Metrics

Complaint Monitoring

Social Media Integration

Review Monitoring

Reporting & Statistics

Reminders

Response Management

Dashboard

Ratings/Reviews

Reporting/Analytics

Social Sharing

Review Request

Widgets

Monitoring

Feedback Management

Negative Feedback Management

Campaign Management

Review Sharing

Solo Plan: For single location business owners and marketers starting to invest in their online reputation management. Starting at $110/month (includes 1 seat).

Professional Plan: For Individual Marketers and Consultants. Starting at $180/month or $162/mo paid annually (includes 3 profiles - additional profiles at $60/month).

Agency Plan: For Local Agencies, SEOs and Other Resellers. Starting at $400/month or $360/mo paid annually (includes 10 seats - additional seats start at $40/month).

Partner/Enterprise: For Larger Agencies, Franchises and Brands. Starting at $2500/month or $2250/mo paid annually (includes 100 seats - additional seats start at $25/month).

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Self-Employed

2-10

11-50

51-200

Grade.us

Live Online

Webinars

Documentation

Videos

SocialClimb helps healthcare organizations grow by understanding the impact of their marketing tactics so they can put their marketing dollars where they will perform most efficiently. Today’s healthcare marketing includes improving online reputation, getting in front of potential patients searching for care, and building an online presence to be top-of-mind when someone nearby needs healthcare. 

SocialClimb’s HIPAA-compliant platform integrates with most healthcare PM/EHR systems, and that means that growing their business—from sending review requests to receiving individual physician reports on the data—is completely automated. Deep integration allows healthcare marketers to track calls to show which marketing sources lead to an appointment for a new patient. The platform can also track costs so medical practices have an accurate picture of the cost per call, the cost per appointment, and the cost for each new patient by lead source. The platform also allows healthcare organizations to track calls from their website so they can understand how it’s contributing to growth. 


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