The software is broad and we liked how easily it integrated with our EMR, which is not an easy one.

Software is easy to use. The monthly reports work out great for review.

Sometimes if you had a poor interaction with someone, it can be clunky to find people in the system and block them from receiving a review.

Before Social Climb, our practice generated very few online reviews. With Social Climb, were able to steer patients to Google and social media sites to leave online reviews.

These guys really held our hand during the build and implementation and return messages quickly and continue to help us maximize the product in a way that works best for us.

And on top of an excellent product, SocialClimb's customer support team is second to none. They always reply to my requests and questions with prompt, detailed responses.

I am typically skeptical of software solutions that promise amazing results during their sales pitch.

It's constant evolution and growth as a platform. Additionally, it's ease of use and integration into both our software (website/GMB) and our strategy is turn-key.

It works, is inexpensive and so many other benefits.

I appreciate that the Social Climb platform allows for a seamless communication that appears to be coming directly from the provider.

We were really pleased that social clime worked with  us to integrate into Service Titan. This has been a life saver.

Lack of integration with our version of the EHR (hosted and unable to add software to server)  Its kind of an us problem.

We have been using this product for over 2 years now. We love the ease of keeping up with all comments through Social Media on one platform.

It is easily implemented into the day to day of your business with little to no disruption and effective at capturing reviews to help improve your online reputation from real customers.

Innovative and ever-evolving solutions for reveiws and patient centered data.

I found a couple of Google reviews missing on the reporting feature.

Integration with existing back-office systems was very easy. Accurately handled data from existing legacy system.

I have been pleased with every aspect of SocialClimb.

SocialClimb has helped us improve our social presence a great deal.

I have never heard of this before. Either he needs to update the app or he is doing something wrong.

Easy to use, simple to enable/disable users. Analytics are straight forward and customizing the messages are simple as well.

Happy with product and with the fact that they have survey tools which are critical to future endeavors for us.

I don't use it half to its advantage and I think it's because I don't hear from the organization that often. I usually don't have a problem with this but maybe I could a  tiny drop more follow up.

However, the Social Climb team has worked hard to update the product and add new functionality.

Overall, the time savings is 100% worth the investment. I used to manage the Google for Business profile for one doc at one clinic.

An effective and versital tool that allows for meaningful feedback.

This easy to use software is wonderful to keep on top of our Social Media Reviews.

SENSITIVE CONTENT] is very good and responsible.

REAL results and outstanding customer support.

The service is quick and easy to use for our patients and gives them the opportunity to provide us with private messaging as well as post publicly.

At this time no negative reviews. I am not as familiar with the software as some.

The best social media management tool out there.

Their user interface is wonderful for our Patient Advocate to respond timely to positive and negative feedback.

Very positive experience. An easy-to-use platform that has delivered tremendous results for us and a helpful, smart support team.

Hard to print and sort by installer. Source can be confusing or misleading.

Swell is overall super easy to use, especially with their new app. When we first opened the salon we had multiple fully booked stylists, and it made it seamless getting in contact with all the guests.

It has helped us get reviews from our patients with the ease of sending a great looking link. I also love that patients can message us from the site.

I really enjoy that fact that its super easy to get started.

We are finally obtained amazing 5 star reviews on Google thanks to Swell's easy to use interface and well formatted text messages and graphics.

Ease of use of the software and the great affordable price.

He was great to work with. It was a seamless setup and easy to use dashboard.

Completely Automated System so that we do not have to manually take care of Google reviews. Very effective at gathering reviews too.

Since having integrated Swell into our practice, our online presence has gained a lot of momentum by having increased our google reviews.

Excellent! wonderful to work with and great results overall.

Ease of use and immediate results. Customer support is very helpful and want you to succeed.

Overall experience has been good. I was able to add all three of my store locations at a similar price to one location with a competitor.

Everytime patient comes in he/she gets a reminder to review. Im sure those that dont wont to review may find it annoying.

The customer service always goes above and beyond, from set up to daily use, they are always helpful and on top of it.

If there is to be a bad review, it doesn't get weeded out before it gets posted  for all to see.

Swell integrates directly with the office software and automates the entire system. The result is hundreds of great reviews.

I still recommend them to my friends. Features are not dramatic, however reviews are amazing.

There is a slight delay and it appears to not be in real-time.

Then reviews started getting fewer and fewer. THis month is our worst month yet.

Amazing results  four a very competitive price.

Their customer support and training support is terrific. It was easy to setup and even easier to use.

We had a snafu that sent review requests to a lot of our older clients who have left the practice, and some left negative reviews.

The return on investment has been outstanding. Swell is an awesome company to work with.

Removing names from list can be a bit confusing.

Swell helps us achieve this. It was amazing a how quickly we started getting good quality reviews.

The time of day reviews are sent, Patient are annoyed when they receive them late at night.

Swell has helped up make out clients very happy, so that makes us very happy.

Ease of use an implementation. All we have to do is provide great care and Swell takes it from there.

Easy to use, friendly customer service, overall great for building online reputation.

We love the ease of use and how it integrates with OpenDental.

Awesome experience and always get a response quickly if I have any questions or concerns.

Swell has been fantastic in increasing the number of Google Reviews for our office. It was super easy to get set up to and sync with our management software.

US Dollar

SocialClimb helps healthcare organizations grow by understanding the impact of their marketing tactics so they can put their marketing dollars where they will perform most efficiently. Today’s healthcare marketing includes improving online reputation, getting in front of potential patients searching for care, and building an online presence to be top-of-mind when someone nearby needs healthcare. 

SocialClimb’s HIPAA-compliant platform integrates with most healthcare PM/EHR systems, and that means that growing their business—from sending review requests to receiving individual physician reports on the data—is completely automated. Deep integration allows healthcare marketers to track calls to show which marketing sources lead to an appointment for a new patient. The platform can also track costs so medical practices have an accurate picture of the cost per call, the cost per appointment, and the cost for each new patient by lead source. The platform also allows healthcare organizations to track calls from their website so they can understand how it’s contributing to growth. 


LongDescription

Surveys & Feedback

SEO Management

SMS Messaging

Real-Time Monitoring

Sentiment Analysis

Review Generation

Social Media Monitoring

Survey/Poll Management

Real-Time Notifications

Email Reminders

Visual Analytics

Review Monitoring

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Response Management

Keyword Tracking

Ratings/Reviews

Monitoring

Feedback Management

Purchasing & Receiving

Third-Party Integrations

Campaign Management

Data Visualization

Commenting/Notes

Real-Time Analytics

Engagement Tracking

A/B Testing

Customizable Reports

Activity Tracking

Multi-Channel Campaigns

Brand Tracking

Campaign Tracking

Complaint Management

Natural Language Processing

Campaign Scheduling

Template Management

ROI Tracking

Data Import/Export

Multi-Location

For Healthcare

Customer Experience Management

Review Notification

Content Management

Review Badge Management

Real-Time Data

Performance Metrics

Social Media Integration

AI/Machine Learning

Website Integration

Predictive Analytics

Reminders

Chat/Messaging

Customizable Templates

Conversion Tracking

Dashboard

Multi-Language

Customizable Branding

Reporting/Analytics

Social Sharing

Review Request

Campaign Analytics

Trend Analysis

Post Scheduling

Social Promotion

Negative Feedback Management

Search/Filter

Review Display

Review Sharing

Business Rules Management

Data Discovery

Contact SocialClimb for pricing information.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

SocialClimb

In Person

Live Online

Webinars

Documentation

Videos

Swell makes it easy for local businesses to gain visibility into their customers' experience by taking the complexity out of it. By enabling businesses to gather real-time feedback, online reviews, customer satisfaction surveys and much more, Swell makes going the extra mile seem like a 2 p.m. coffee break.


Through a mobile-first approach, you can connect with your customers in ways that matter and are convenient to them. By enhancing the customers' experience through gathered insights and driving new online reviews, you'll gain more business while focusing on your business.



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