Alessa vs EHS Insight

RATING:

4.3

(28)

Alessa has 28 reviews and a rating of 4.29 / 5 stars vs EHS Insight which has 44 reviews and a rating of 4.41 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (28)
4.4 (44)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
May 4, 2023
January 31, 2024
Pros/Cons
  • Pros

  • Anytime we have had an issue with it being down or slow the response has been very quick and the issues are resolved quickly.
  • Extremely user friendly. Data is always there and extremely easily to navigate and use the tool for transaction monitoring.
  • Cons

  • I missing a manuel in german. Own further development is complex.
  • Up to now I misted nothing. So I have on negative points.
Read all user reviews
  • Pros

  • I am impressed with how easy and inexpensive it is to configure and deploy this cloud based software. It was easy to train end users and the API provided makes integration easy.
  • Honest with you and do not over promise. Support website is full of great information, easy to search, release notes are great, and product feature requests are easy to submit and track progress.
  • Cons

  • I work from an off-line tablet and sometimes forgot to upload my tablet. With spotty wifi, sometimes it doesn't want to upload my audit.
  • No phone support is a little frustrating, but it makes you be concise with your questions and leaves a paper trail.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
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The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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2022

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2 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos