All CRM.io Reviews
1-25 of 26 Reviews
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Md Abdul
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
It Has All The Features You Need To Run Your Business With No Problem
It is an amazing tool for small business owners and it does everything that I need my CRM to do. It helps me manage all of my customer information which includes customer phone numbers, emails, and addresses as well as billing information. This program also has many built-in features including automated email reminders, time tracking with paystubs, appointment booking system (with automatic appointments), sales reports & analytics tools (such as lead generation reports), google apps integration, and much more!
PROSIt's great software. It is easy to use and effective. The best thing about it is that you can manage your business from anywhere in the world. You don't need any computer skills because it has an online version of its own which makes management easier for customers who are not able to access computers at their workplace.
CONSIt is an awesome product, it has all the features you need to run your business with no problem. I just love the way that CRM.io helps me and my company grow, we don't have any problems at all when using this product and we are so very happy about it!
Petteri
Professional Training & Coaching, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2023
CRM.io gives you a lot
For me as a small business owner, CRM.io is great value for many and the other in the business suite included application is just a great plus.
PROSCRM.io is part of the huge suite for business owners. It is part of 500apps, which has so many application that I'm not yet even using all of them.
CONSThe learning curve of all the application is quite big, but they have excellent support team as well as video trainings.
Reason for choosing CRM.io
The value for money of CRM.io (500apps) is unbeatable.
Reasons for switching to CRM.io
CRM.io is the next version of Agile CRM.
Larry
Information Technology and Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed April 2022
CRM.io Review
Backing up of data is easy
PROSThe software is user friendly which makes it easier to use
CONSFree trial doesn't provide all the services needed.
Ramiro
Civic & Social Organization, 2-10 employees
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2021
Perfect CRM for most users and small companys
My overall experience implementing this for a small business is really good. They start using google sheets and now the have for a free plan a better experience and control of they leads and new opportunities
PROSReally intuitive CRM. For first experiences in CRMs this will be great for most users. The design its really good, I think this is one of the best pros. More clean, easy to read and easy to load data
CONSFor more experience users sometimes this CRM will be not enough. The external connections are not quite as good as other more expensive CRMs. Although for the price I thinks its perfect
Reason for choosing CRM.io
Becuase I heard it was really easy to use for first CRMs experiences
Varish
E-Learning, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Helped in Educational committee management
Building the forms / Sending the mail ( All types of marketing are covered ) . We have integrated in admission forms, recruiting staff.
CONSAutomated stuff can be also integrated in the system / some productivity tools are ambiguous.
Reason for choosing CRM.io
We have choose crm.io over trello from switching project management software to advanced CRM ( B2B , B2C).
Jose Pablo
Verified reviewer
Financial Services, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2022
CRM.io the tool you must have
Simply, it is the software what achieves what do you expect of it. Besides the feedback about support, it will contribute to your company and its return will be worth the investment.
PROSI would like to mention some pros of this platform: 1. This program is easy to integrate, especially when the customer support team comes into place. 2. The entire process is easy and fast, some features are yet to be looked at, but the overall experience is great 3. Highly recommended for your organization
CONSOne of the cons we have found with CRM.io and I know the support team are working on it, is that they take a little time to resolve issues with platform, but we can understand the high demand of their services, due an excellent software.
Reason for choosing CRM.io
CRM Microsoft CRM from SAP
Sushmitha
Verified reviewer
Hospital & Health Care, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
500Apps - Best Software To Acquire, Engage, Retain & Delight Our Customers
Contacts can be imported easily and lists can be created according to contact type or connection type. Organizing my contacts is easy with this feature. The fact that I can add other users allows me to view the chronological timeline of all contact points without having to spend time with our employees. Easy and fast way to send emails to specific lists.
CONSIt takes a little longer to adopt and implement CRM.io than the other software we used, but once it is customized to your needs it becomes way easier to use.
Panyam
E-Learning, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Perfect software for lead generation and marketing automation
It provides us with a clear view of all the steps of the sales funnel as well as a 360-degree view of the customer journey, providing valuable feedback to our business so that we can correctly direct our sales and service efforts.
CONSImprove information syncing from other automation platforms. Taking the time to configure it to truly meet your specific needs can be frustrating, but once completed, you'll be glad you did.
Priyanka
Verified reviewer
Information Technology and Services, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Exceptional Software for CRM and sales management
With CRM.io we can easily organise my leads, sales and keep my team on track with follow-up and remainder. The visual dashboard is exceptional and effortless to navigate.
CONSAlthough learning a new system can be challenging, I must say that the support I received from 500# team made the process a breeze.
Anonymous
201-500 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2022
The Best CRM Automation
One of the most interesting things about 500apps is the fact that we can do full transactions on CRM.io from purchase orders to giving delivery notes. It's a surprisingly simple but powerful CRM platform.
CONS500apps could partner with more e-commerce giants like Amazon, Sopify, Flipkart, and the more involved it gets with the more e-commerce giants, the more recognized it becomes
Yamuna
Pharmaceuticals, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2022
My Experience with CRM.io
In my experience with CRM.io, all of my company's critical processes have been simplified. Our sales team can now track sales opportunities and view funnel reports, while our marketing team can email and tag contacts to specific audiences based on their demographics. In addition, our project unit has better follow-up and control capabilities, reworking capabilities and alerts, and truthful information for decision-making for the management team. Overall, CRM.io has been a very positive experience for me.
CONSIt would be great if we could report across more modules - For some of our issues and requirements.
Nacky
Marketing and Advertising, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed March 2023
User-friendly CRM software
The pricing model of this software is the most appealing, very cost-effective for starting up in business. Also, it is part of a much bigger enterprise that I can get access and integrate to.
CONSThe platform is very laggy and the performance could still be improved. functionality should also be easy to customize just like any other CRM.
Alex
Internet, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2021
All-in-One Tool
We have been using this CRM software for several months and it has exceeded our expectations in terms of helping us manage our leads, organize our sales process, and close more deals. I have been able to become much more efficient at closing deals.
PROSCRM.io is a simple yet powerful tool with a robust set of features that will help you to easily manage your sales pipeline and manage your contacts, leads and opportunities. It has a very simple to use interface that makes it easy to use, especially for non-technical users. It has a very affordable price too. I highly recommend this CRM tool.
CONSFo solo entrepreneurs is just fine, if you are an agency, you will have to go for one of the paid plans, but it is really worth the money.
Reasons for switching to CRM.io
more features and better user interface
Anonymous
2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Affordable Yet User-friendly Crm
With CRM.io, I can easily set up a CRM without professional assistance or prior coding knowledge. I can easily set up a powerful CRM using only their get started videos and onboarding support. However, it does require patience and time to set up. In addition, I can upload large amounts of customer data directly from a CSV file, saving a great deal of time.
CONSGetting CRM.io reporting to the level expected by enterprises is still a work in progress.
Anonymous
51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed December 2021
Easy to integrate & use
This platform is easy to integrate especially when the customer support team comes into place. The whole process is easy and fast, some features are yet to be looked at but the overall experience is great.
CONSThe customer support team takes a little time to resolve the issues.
Tejas
Verified reviewer
Education Management, 11-50 employees
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
5
Reviewed December 2021
Best for Lead Management
The best thing I liked about CRM.io was the lead management. We were using this for our company CampusTrail for a while & we used to get a lot of leads. CRM.io handled all the leads quite beautifully. I was first hesitant but later was satisfied with the overall software.
CONSI wish there was a distribution system in the leads. Kind of like percentage wise. Suppose X% of leads is alloted to A person and Y% to B person. This would help us gauge performance.
Anonymous
10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed October 2022
Amazing CRM to Smooth My Work
I like the fact that there are many solutions included into one platform (sales, marketing, revenue, etc....), which makes our lives so much easier because pretty much everyone at the company can use the same CRM at the same time.
CONSIt is sometimes necessary to come to a halt during the day due to service problems in the CRM as we are reliant on it for everything. Moreover, I am concerned that we are losing data or missing important information regarding our deals.
Anonymous
10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed April 2022
Good crm software matching with organisation needs
Crm .io helps in forecasting the sales and planning. except some Ui issues. This software is helpful for my business .
PROSLead management in the field of project logistics became easy with Crm software. I can predict sales easily through the dashboard and it is very easy to use.
CONSCRM software itself is a huge application. It took many days to understand. They could have provided more learning resources for customers
Anonymous
2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2022
Best platform that allows you to manage the whole Sales workflow at one place.
- Best UI/UX. Too easy to use. - Allows to track and manage every part of sale funnel at one place. - Can be also used as task management platform for sales team.
CONS- Sometimes, it get too overwhelming to make sense of full dashboard of app. - Laggy as well but not as much like 1 in 100 times.
Anonymous
501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2022
CRM.io
Used to store data manually. Now with this tool it really makes things smooth and fast. It is easy to identify clients data. They have centralized database and helps manager the queries easily
CONSNeed a detailed user manual of this Product. Low cost compared to the competitors in the market
Tu
Information Technology and Services, 1 employee
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed December 2021
Clean and easy CRM help you quickly management everything
Happy with the product but not pricing
PROSEasy to use, customize and development. Many features help team quickly archive goals of team
CONSPricing for a small team, i don't think small team enough balance if want use full features of CRM
Aşkın
Verified reviewer
E-Learning, 2-10 employees
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed January 2022
online CRM software
It looks nice and helps you with whatever you need in a crm software. You can give it a try if you want. Cheap in price.
CONSEmails falling into spam lowers my trust. It should be better in terms of user experience.
Anonymous
2-10 employees
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2021
Fantastic for my business!
Easy to use, useful in making my activities known on the internet and for my targeted campaigns. Very precise and accurate!
CONSyou could increase your ability to see information, but it's useless for now
Jennifer
Program Development, 1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2022
Excited virgin user!
I like how easy it is for any level of user— even a complete newbie would be able to navigate and use effortlessly.
CONSTruthfully, nothing has made me disappointed at all.
Tuhin
Information Services, 2-10 employees
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2021
CRM.io
We liked the idea of the CRM.io with 30 plus apps and one pricing, it's a really unique and creative solution for sales teams that are looking to grow their business. I think it's great that they are offering a CRM that's affordable for companies of all sizes with a wide variety of tools in it , so it won't be a problem even when you scale up. Smooth customization ability and workflow creation.
CONSWe are still exploring it , however so far CRM.io has been a good experience.