All Teamgate Reviews
1-25 of 139 Reviews
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Julija
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2018
Use Teamgate if you want to save time in daily activities
I like task management features in Teamgate CRM. My team and I can see what everyone's up to. Also, Agenda is great to check what's going on for you every day. We often set meetings and tasks for each other so it is crucial for us to see others' calendar and when they're free. This work really well. Pipeline is also extremely easy to use, you can make quite a lot of insights just by looking what's happening on every stage. Might upgrade to Enterprise when we will be bigger.
CONSMissing an integration with project management tool like Asana or Monday. However, I’m pretty happy about the opportunities using Zapier integration - you can automate a lot of manual work
Can
Luxury Goods & Jewelry, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Awesome tool and support!
We like the technical support most in matters of troubleshootings
CONSNothing! Everything is good working and user-friendly.
Vendor Response
Thanks for the kind words Can!
Replied February 2024
Anonymous
51-200 employees
Used less than 6 months
OVERALL RATING:
1
CUSTOMER SUPPORT
1
Reviewed July 2016
Horrible Customer Service
I started a trial of Teamgate, and when I signed up I received an email from a customer support specialist. She asked when would be a good time to talk, so I gave her my number. She didn't call for 30 minutes so I went on break, and when I returned (half an hour later) she had emailed me and said that my call had gone to voicemail. I told her that I would call her tomorrow, but when I went to find her number the phone number had 12 numbers in it. I emailed her and asked her what number to call, and she didn't respond. A day later, she emailed me with the title "TAKE IT EASY" and explained that everyone's time was precious and that she needed to know what my experience with Teamgate was. Her email title alone, "take it easy" was rude, and she was also short with me in her other emails, accusing me of not answering my phone, etc. The customer service was what turned me off from this - absolutely horrible!
CONSCustomer Service - at least be nice to your customers!
Mitchell
Construction, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Highly recommend team gate for any business
Game changer help me remove some of the hats in running a business
PROSEase of use, very user friendly and great customer support
CONSNothing it’s a great tool to help my business succeed
Vendor Response
Thanks for the kind words Mitch! We look forward to seeing your business thrive with the new efficiencies we have started to build together!
Replied February 2024
Nick
Verified reviewer
Information Technology and Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Pipedrive to Teamgate
If you are starting your business and need a CRM tool, this is the CRM to scale with.
PROSTeamgate is a simple and easy-to-use CRM. I love using Zapier and Teamgate works great with it.
CONSI use Apple products so an iOS app would be great!
Vendor Response
Hey Nick, Thanks for the great feedback. Our iOS app was recently removed from the Apple store as we were not happy with the functionality. We will be updating and fixing our app before re-launching in 2024! Regards Teamgate Team
Replied November 2022
Lukas
Verified reviewer
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2018
The best sales and crm tool
Insights on sales results and posibility to predict future results CRM tools, reminders and invoicing system
CONSWould like more project management tools and possibility to track project data, like sucess, project cost, etc.
Bianca
Verified reviewer
Information Technology and Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Customer focussed team. Great CRM for SaaS.
We made the daunting decision to switch to Teamgate from Salesforce and haven't looked back. The best part so far is the in-depth assistance from their team. This has included a seamless onboarding as well as an in-depth analysis of our current sales processes and recommendations on how to improve and implement sales best practices. We haven't looked back.
CONSMigrating data was time-consuming and frustrating at times, but their team spent significant time assisting with this process to ease the pain and get it up and running with minimal downtime
Reason for choosing Teamgate
Customer service, cost and overall better fit for our requirements
Vendor Response
Thanks for the detailed response Bianca! Migration can be tricky at times, especially if your old CRM doesn't want to play ball haha. Glad you and the team are now up and running successfully on Teamgate!
Replied February 2024
Jahiezer
Verified reviewer
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2018
Just excellent
This people just make my life so much easy because before they was really hard to handle CRM
PROSThe simplicity and the funcionallity. Is so easy to use, track the sells and the progres on our plans is more fast and exactly by the time we start to use this app. And i think alll this is becouse this app make things diferent of others CMR apps, TeamGates software have just the necesary features for the work
CONSI would like that i can give more of my company personality to the format. and like everything, improvement have to be done, i think the cell phone app have to be done fast
James
Staffing and Recruiting, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Best ever Sales and CRM system I have come across.
Great experience. Especially the customer service and assistance when needed. Fantastic.
PROSValue for money and it does what it says on the tin plus more ...... easily.
CONSNothing as yet. It all seems to work well together and is value for money.
Reasons for switching to Teamgate
Recommendation
Vendor Response
Thanks for the kind words James. I am glad our customer support continues to impress, and look forward to seeing what we can achieve together.
Replied February 2024
Richie
Insurance, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Love Teamgate so far
New
PROSI like the support I receive. This is big for me since I am new to teamgate.
CONSI need to learn a lot more. I am not the most tech saavy person.
Reason for choosing Teamgate
I like the support given by Mr. CHase
Reasons for switching to Teamgate
Automations that I dont currently have
Vendor Response
Thanks for the kind words Richie! Great to hear feedback on our superstar Chase!
Replied February 2024
Lj
Information Technology and Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Teamgate is what drives packagecloud sales
Teamgate has so many benefits for our team, that it truly is hard to pinpoint what is there to like most. If the fate of the universe was on the line, and I had to choose one, I would go with the analytics and the forecasting. It truly gives us a 360 view of our sales performance and allows us to focus on areas of improvement
CONSThere really is not much to dislike about the software. If I were to nitpick, it would be an easier way to integrate with their VoIP, Twilio. In all fairness though, twilio is just a pain in the butt
Vendor Response
Thanks for your review LJ! I'm glad you are benefiting from our sales insights features which is also my favourite (don't tell anyone). In relation to VOIP, we are looking at alternate integration options such as Aircall and Cloudcall. I would love to hear some of your recommendations or feedback on what you would like to see specifically improved. Regards Teamgate Team
Replied November 2022
Omkar
Computer Software, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Love Teamgate
Teamgate is really fun to use, a lot of advanced features. But the best part is, even though they have a lot of cool stuff that helps, they make everything simple and easy to use.
PROSIt's very easy to use and very easy to organize your stuff. Teammate really makes everything as simple as possible and easy to use.
CONSOverall everything was pretty straightforward. I did not run into anything that would make me dislike the software. Like I said its very straightforward and easy to use.
Vendor Response
Hello Omkar, Thank-you for your feedback - we are glad to hear Teamgate has been very straightforward and easy to use. As always, please reach out if there is anything we can improve! - Teamgate Team
Replied November 2022
James
Marketing and Advertising, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2016
Possibly the best insights I've ever seen!
What I love most about Teamgate is the simplicity of the Dashboard. There are so many CRM/Sales tool products available out there, but I've found a lot of them have what I call "Feature Overload". Teamgate is ingenius in the way that it gives us exactly what we need, and drops all the non-essential features that rarely add value. The insights are second to none, giving us instant access to key metrics that support our aggressive business growth. Highly recommend for sales teams of 15 and above who have a strong desire to go beyond the sales target!
PROSHas to be the insights.
CONSWould be nice to have better integration with marketing tools. However, we're currently adopting a work around making use of the Zapier integration. Not ideal, but worth having in place.
Marlen
Airlines/Aviation, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Highly recommended as a CRM
Teamgate helps me a lot in my daily work, whenever I have a question [SENSITIVE CONTENT] is available at any time.He's very efficiency and patient. I love to deal with him
PROSThis software helps me to keep contacts and customers follow-ups as organized as possible. It helps me to create meeting reminders and notes, so I don't have to resort to other software for this and I can centralize as much information as possible within the same software.
CONSSometimes I need to create sub companies within one company, and this is not possible. Teamgate should make live tutorials to learn more about the software.
Vendor Response
Thank-you for the feedback Marlen. We have noted your recommendation for sub-companies. I have also reached out separately regarding our upcoming webinar series! Regards - Teamgate Team
Replied November 2022
Luka
Used free trial
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2017
An easy to use power tool supporting our metric driven process
We started to use Teamgate parallel to our endeavors to organize and systematize our sales process. Setting up the sales pipeline, sales goals and most importantly following a lead through the stages of our partnership is quite a task on its own for a young startup. In addition to the well-known initial hurdles of getting to know your customers, it is quite important that all actions done to get you down that road are carefully measured and annotated. With that said it does not matter how good of a plan or a protocol you set up is if it is not applied with certain ease and automation in the daily work of the whole chain from the management team to the sales force. Teamgate allowed us to utilize our sales process and gave us the much-needed overview of our insights into our leads and customers resulting in an agile and effective realization of the goals set. With that, it empowers us on our path of changing the veterinary medicine with stem cell treatments. Teamgate team offered their support professionally and with kindness through all the hick-ups on the way and we would recommend the software to all startups thinking of a measured leap forward in their business.
Anonymous
51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2018
Easy and pleasant start, help for every company
We have started recently and I must admit it's really easy to get started with Teamgate. CRMs usually are so complex but with Teamgate it's different. It's intuitive, so you can learn how to perform tasks without asking how. Well, yes, it was nice when they have us some more advice how to structure our sales process better to reflect our company's activities, but in general you can just buy a licence and start in no time. Great support
CONSMaybe a talk/chat functionality inside the tool would be nice. Then you can communicate with your colleagues in real-time. However, now we use Slack and have integrated it with Teamgate.
Olivia
Marketing and Advertising, 501-1,000 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed March 2023
A Good Sales Management Solution, Teamgate
We were able to monitor and keep control of incoming leads and sales meetings. Production process was thorough because of the document collection and customer data.
CONSThe pricing might be too much especially for startups and project management tools can also be improve.
Vendor Response
thanks for the honesy feedback Olivia! Of note we have recently release a new FREE subscription plan for startups. - Andrew
Replied February 2024
Josh
Maritime, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2017
Best on the market
simple and attractive... thats all we need. We browsed and trialled a lot of different solutions and team gate stood above the rest.
PROSSimple and easy to use
CONSI cant use my company colours and logo
Sean
Telecommunications, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
Excellent product, Excellent Service
Quick setup, functional and cheap.
PROSI like the fact that the software is clean, fresh and easy to use. It's accessible by anyone. It also doesn't cost an absolute fortune. Service is quick and very personable. One particular agent went above and beyond for me.
CONSOnly criticism would be to make the packages a little more obvious when upgrading so someone doesn't end up getting the wrong one.
Raimondas
Logistics and Supply Chain, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2017
Using it for last 3 days
We are still in change management stage with TeamGate. What I have experienced is fast response regarding any question I had so far. It is easy to start and so far easy to use. Yet we have not experienced any incompatibilities with other software we use here.
PROSEasy to use, fast to integrated into action
CONSLacks levels of personalisation when it comes prioritizing activities
Inga
Design, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2017
Finally our sales are predictable
Easy to use CRM, bringing a lot of value to our business! With the help of Teamgate we started managing our sales opportunities in a more efficient way, shortened our sales cycle and increased our sales revenue. Moreover, Teamgate customer support team is really dedicated and helpful. Thumbs up!
Anonymous
11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2017
Made work be more organised.
Easy to use, intuitive interface. Good price for a monthly subscription (professional plan). Happy with everything it has. Some small bugs exist, but we can live with it.
Mindaugas
Used free trial
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2017
Teamgate - CRM system
I am business development manager and I am hgappy that I use this source. It is very easy to use and every works fine, I am happy with that. If i got any problems, just one call and I will have all the information I need. In my opinion this Customer Relationship Management is Nr. 1 in Lithuania. Hopefully, it will be rated as it deserved.
Gy
Used free trial
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2017
Best CRM ever
You need to try this CRM as it is the best I've tried. It's very easy to set-up, you'll need only a couple of hours. It's very easy to explain for your sales and marketing teams. I believe everyone will find it useful.
PROSEasy to set-up Easy to use Mobile app
CONSEverything is fine
Ignas
Used free trial
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2017
Teamgate helped us to improve
It was really easy getting up to speed with Teamgate, because of its user-friendly design and helpful customer support. Teamgate helped us manage our customer list and finally improve sales process through structured pipeline