All LeadSquared Reviews
1-25 of 143 Reviews
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Sarah
Verified reviewer
Food & Beverages, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Lead management and nurturing within a single tool
Lead management has become so easy with leadsquared and it allows you to connect with multiple platforms to capture and store the leads. There are few standard integrations that are available or tools like zapier can be used to set it up.
PROSAs we do extensive marketing activities for our organization, it is important for us to use a good CRM to save all the info and use it for promotional content distribution. Leadsquared is a great CRM tool and provides you the best features that you can get. We also do email marketing with the same tool and the leads capturing and nurturing can be done with simple setups.
CONSNo issues faced so far. The tool works great on any browser.
Sunil
Medical Devices, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed July 2022
It’s definitely a good tool to have if you are looking increase efficiency of your sales team
Overall experience has been satisfactory in terms of using LSQ as a CRM tool. Looking forward to try out other features as well to see how it can bring more efficiency to the team.
PROSThe think that I liked the most is the ease of use that comes with LeadSquared & they have pretty decent deck of useful features too.
CONSAs of now there is one thing I am not very satisfied is that there is no planner available or the task calendar is also pretty average.
Reason for choosing LeadSquared
First reason was the ease of use & the free flowing UI is great & the second reason was the excellent customer support
Vendor Response
Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.
Replied December 2022
Anonymous
51-200 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed November 2022
Best Lead Nurturing Tool
Overall we are happy with the tool and the way it's helping us in keeping track of our leads. We are not using it for email newsletters anymore as the emails were delivered to spam.
PROSEasy to use lead capture, lead nurturing, and sales management tool. We have been using it since last year for all our sales and lead generation needs and we are happy with the results.
CONSLittle disappointed in marketing automation capabilities. Marketing automation needs more features and refined analytics.
Roshan
Insurance, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2022
A capable Sales CRM for startups and small businesses
Leadsquared has helped us streamline our Lead and Sales funnel management. The team has helped create custom solutions where ever required and has always helped us resolve issues both in the software as well as at the business level.
PROSAdaptability & Customization Ease of use Easy administration Customer Support
CONSReporting suite isn't the best in the industry. Each report works in silos and doesn't really capture the full picture. However, they have been working on it and constantly improving. Email suite and other marketing features have limited use cases. I understand that those aren't the core of the product, so it's ok. But these can get better.
Reason for choosing LeadSquared
Customization options Sales Support Recommended by someone
Vendor Response
Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.
Replied December 2022
Pankaj Singh
Verified reviewer
Human Resources, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2020
Marketing Automation tool for SMBs
Overall, the tool is fulfilling all the requirements of any SMB. Especially with a small team this tool is for you to achieve things fast.
PROSVery easy to use. Administration can be done without any coding hardcore skills. Landing page creation is easy and feature like some Landing page some module can be visible or hide on mobile is a great one without any coding. Support is great. The customer care team is very fast in responding to customer queries.
CONSThird-party tool integration sometimes feels limited. When it comes to reporting all required reports are available like lead source, lead history, but advanced-level reporting feels limited. for SMBs leadsquared is sufficient.
Reason for choosing LeadSquared
Easy to use and compatibility with our existing marketing stack.
Reasons for switching to LeadSquared
Requirement increased.
Vendor Response
Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.
Replied December 2022
Nitya
Verified reviewer
Information Technology and Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
LeadSquared-With its features, It beats all CRMs
In my opinion Leadsquared is the best CRM tool. Leads are captured and distributed to the agents for calling. The sales dashboard is easy to create and excellent to pull reports. It is a cutting-adge tool that supports every type of technology integration.
CONSLeads are sometime not captured in real-time. This CRM cannot be integrated without the help of a Customer Success Manager.
Vendor Response
Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.
Replied December 2022
Jagriti
Verified reviewer
Staffing and Recruiting, 51-200 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
Reviewed December 2015
Brilliant tool for Lead Automation - helping Marketing and Campaigns
I have been very impressed with LeadSquared - that we had chosen amongst a plethora of tools available for the purpose - but none was as useful and easy to use as LeadSquared. We were doubly impressed with the depth of thinking that had gone in thinking each feature and how to make it the most useful for actual users. My sales and marketing team are quite excited by the effectiveness of the tool - and our witnessed business growth is a strong testimonial. As a decision maker, I get quick and intuitive reports which helps in aligning our strategy to our business goals and keeps team performance high. LeadSquared team has been exceptional in providing support and promptly resolving our queries in minutes. I strongly recommend LeadSquared.
PROS1. Can be used even by Junior staff with minimal training - very intuitive product. 2. Has all the features that help us in our sales/marketing automation. 3. Landing page feature helps us creating mini sites and getting effective metrics. 4. Strong reliable support. 5. Good pricing options - value for money! I would strongly recommend the reader to take LeadSquared tour and try it - you shall definitely find it worth your business value!
CONSGranularity of access for lists for campaigns can be improved.
Vendor Response
Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.
Replied December 2022
Tanmay
Leisure, Travel & Tourism, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2023
Tanmay - leadsqured
I was working for edtech for 2 years that time I used this CRM and initially it was difficult to understand but once I get used to of it it was really easy to track my daily weekly monthly quarterly yearly repor te of sales , leads ,
PROSVery easy to use Good filters and conditions are there Easy to track sales , leads Easy bifurcation of leadsCan add followup
CONSInbuilt calling system can be user friendly It takes time to non tech person to understand filters Can add self customisation options also
Aqeel
Verified reviewer
Computer Software, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
A CRM for statups
It's inexpensive with all the functionalities for lead management and nurturing.
CONSThe turn around time from customer success team is bad.
Vendor Response
Thank you so much Aqeel for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.
Replied December 2022
Abel
Verified reviewer
Hospitality, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed October 2023
Avis leadsquared
the beginning of using this software was a little difficult for me but in the long run I found it easier to follow my daily reports but it would be great if the installation process did not take as long as we hoped and the problem of lack of self-customization options should also be resolved]
PROSthe beginning of using this software was a little difficult for me but in the long run I found it easier to follow my daily reports
CONSthe installation process took longer than expected and also lacked self-customization options
Krishna
Education Management, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
2
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Using LSQ for overall lead tracking and sales activity.
We had some issues in beginning but now it's sorted and working fine.
PROSLead Capture, Automations, Separate Activities, Creating Forms, Phone Call Metrics, Notifications, etc. These are the features which we like in the LSQ CRM.
CONSPricing is very high for Apps connector and Automation timing is slow. Activity import is not working properly. Kindly look into this.
Reason for choosing LeadSquared
Integration with third parties.
Reasons for switching to LeadSquared
Call tracking feature, Automations
Vendor Response
Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.
Replied December 2022
Srijani
Hospital & Health Care, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2022
AMRI using LeadSquared Software
It was really good and helpful to streamline lot of sales processes.
PROSLead Distribution and Lead Management - Digital module worked really well.
CONSMore dashboard or reports options should be there.
Reason for choosing LeadSquared
Cost effective
Vendor Response
Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.
Replied December 2022
Alex
E-Learning, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
A reliable platform for scaling your business
The Ux is well thought through and easily adaptable. The customer support is really strong. Integrations and payments are seamless. Certain payments you need to make for some value additions are very quickly accessible in the portal itself and have a quick TAT of implementation.
CONSCertain features are required while scaling your business such as Team management, the price point for such features is a little on the upside.
Reasons for switching to LeadSquared
To help scale my business in a much more efficient way.
Vendor Response
Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.
Replied December 2022
Arun
Real Estate, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Lead squared halp us in sales and marketing automation processes
It is easy to use and if problem arises the customer support is quick. I would highly recommend this CRM
PROSThe leads captured in real time by using CRM automation and improve the sales and clients. It makes tracking of sales funnel more easy and that clarity helps drive growth in the direction necessary. Integrations with APIs makes connecting with clients more systematic, fast and easy.
CONSThe performance speed of the CRM can be improved upon.
Vendor Response
Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.
Replied December 2022
Santosh
Real Estate, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Lead Management Towards enhancement of results
Good
PROSFrom migration from old software to Leadsquard was smooth & all the exiting datas captured perfectly. Integration to different on line lead genation platforms and capturing leads is perfectly working. User friendly. Value for money.
CONSApart from lead management it shold be helpful to other dipartments like HR, CRM & finance.
Vendor Response
Thank you so much Santosh for sharing your experience with us. We really appreciate you taking the time to share your rating with us. We look forward to your continued support. Best Regards, Team LeadSquared
Replied December 2022
Palak
Education Management, 5,001-10,000 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed January 2023
LeadSquared Review
Overall experiance has been average.
PROSThe live calling updates and the recordings to listen exactly what happened on last call
CONSInterface is not that attractive and not much user friendly.
Reasons for switching to LeadSquared
Change in company
Arathy
Education Management, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Good Lead Management
Lead management made my work easy. I could do the follow-ups effectively
CONSMobile CRM sometimes gets hang. So takes time to update the notes
Vendor Response
Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.
Replied December 2022
Sejal
Education Management, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2022
Good CRM
Good
PROS1. Call TRACKING 2. Lead distribution 3 ease of team management
CONS1. Leadsquared has a lot of good features. However, to avail the same there is always an external charges hence it could be expensive for small business owners like SkillEnable.
Reason for choosing LeadSquared
Customer Support experience and ease of use
Vendor Response
Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. We look forward to your continued support. Best Regards, Team LeadSquared
Replied December 2022
Rohit
Hospital & Health Care, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed August 2017
Leadsquared has really helped our organization streamline the process of leads management.
Better Leads management and sales funnel tracking along with better lead nurturing process.
PROSCustomization of fields and reports. Favorite reports option. User access control are all features that make this easy to use.
CONSIntegration with other MIS softwares is a bit of a pain. Emailer campaign setup could be a little easier.
Vendor Response
Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.
Replied December 2022
Radhika
Financial Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed July 2022
Great CRM!
Ease of use, have all the data of the user in one place, quality reports
CONSFrequently facing the issue of call not getting triggered in the last quarter, though once raised - was resolved quickly by the team
Vendor Response
Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.
Replied December 2022
vinay
Education Management, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
Feedback
For the lead management, this software is the best.
PROSAll Features are good, I personally liked the filters and exporting data feature. Its very handy and user friendly.
CONSI dont have anything in my mind.
Bhargav
Investment Management, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Value for money
This product help me in acceleration on lead management.
CONSTraining for using the product efficiently should be given free of cost so that we can utilize the platform efficiently.
Vendor Response
Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.
Replied December 2022
Nagarjuna
Marketing and Advertising, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2017
Best in the Market for SMBs
This is the best marketing CRM I've used so far. Easy to set up entire marketing automation funnels for different objectives. Creating beautiful Landing pages and forms is a piece of cake. External apps like Facebook Lead Ads & zopim can be integrated easily.
CONSNeed more new templates for Landing pages and access to edit them extensively. Reporting dashboards can be improved.
Vendor Response
Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.
Replied December 2022
Imran
Information Technology and Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2018
Good Tool, User Friendly
Email Campaign, Automation, Managing Leads, Reports to the point
PROSWe have been using LeadSquared for about 4 months now for all our Email Marketing and Lead Management requirements. LeadSquared has been exceptionally good. The customer support has been excellent / exceptional. LeadSquared support team has heard and responded to us extremely well, be it new feature request or other support requirements. All the very best to LeadSquared team for developing an excellent software. I would strongly recommend LeadSquared to anybody that is looking for a great lead management tool.
CONSComplicated at times, Navigating. There's nothing much to write. Its a good software, if only it could more user friendly.
Vendor Response
Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.
Replied December 2022
Ishaan
E-Learning, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Perfect synergy of Lead Management and Marketing
LSQ has simplified managing our data and leads. The software has been extremely helpful in streamlining our sales process.
PROSLead Management Email Marketing Defining User roles & responsibilities
CONSInitially it is a little difficult to understand the software Report scheduling features can be simplified further
Vendor Response
Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.
Replied December 2022