All EZsalonware Reviews
1-25 of 79 Reviews
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Matthew
Pharmaceuticals, 501-1,000 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
Very easy to use and visually appealing
The navigation was very easy and I like how there was a link to communicate with the salon and their direct texts. It was really easy to change appointments as well.
CONSThe only negative I might have is that it wasn't obvious how many extra features the site has if you click the menu in the top right. There are some really cool things that can be used and I just didn't see the button. That might be a personal issue though.
Vendor Response
I'm glad that you made use of our features within the menu tab. We have already made the necessary changes to make the menu more visible! Thanks for the suggestions
Replied June 2020
Dan
Computer Software, 51-200 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
Very functional, nice extras, just needs aesthetic cohesion
I'm glad it works and keeps me from having to talk to a person to make a hair appointment (because millennials and genZ be like that). Once you know how it works, it's very fast and effective.
PROSBooking an appointment is streamlined and easy. The journey from the Studio108 webpage to the completed appointment page is very well scoped. Once logged in, the extras like "Hair Terminology" and "Appointment History" are really nice to have. Most hair salons don't offer that to you, and most people in need of haircuts don't have the vocabulary to express what they want.
CONSThese are only aesthetic concerns for the most part. Take note of how the buttons on your Studio108 homepage look different from the "Make an Appointment" button, which look different from the "Home" and "Done" buttons when making an appointment. If you had to choose a button to emulate, you should emulate the one on your Studio's Homepage, as it is very modern-looking and up to par with current web aesthetics (you would describe it as an example of "Flat Design").
Tyler
Verified reviewer
Law Practice, 51-200 employees
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed June 2020
Awesome Software
The ease of use was the most impressive feature.
CONSTo me, there wasn’t anything that stood out as being bad.
Nathan
Marketing and Advertising, 5,001-10,000 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
5
Reviewed June 2020
Functional and fast; easy for a user
Booking is very straight forward. Clicking around is minimized; generally less actions one has to take is better. There is both an option to choose a particular stylist or to go for any stylist. The calendar menu for choosing an appointment works well. It is functional and fast.
CONSThe UI could use updating. The site renders bars and menus very large on desktop. Once logged in there is a great deal of whitespace; the menus get slammed to the far edges leaving a great big void in the middle of the pages.
Vendor Response
EZsalonware minimized the clicking and designed booking to be fast and user friendly. We have made updates so that the UI is spaced and centered! Thanks for your feedback
Replied June 2020
Seth
Retail, 10,000+ employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
Reliable and Easy to Use
Easy. User friendly. Well done.
PROSI have used this software to book appointments with my hairstylist. It is easy to use and keeps things organized. I am thrilled to have some predictability to my hair appt schedule.
CONSNone.
Vendor Response
Yes, we are pleased that stylists in your salon use the hair cut notes section so that your stylist can replicate their same high quality cuts!
Replied June 2020
Thomas
Graphic Design, 501-1,000 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed June 2020
Ezsalonware Is Great!
I've been using the software for about a year now and I have yet to have an issue with it. It's super simple to use and hasn't let me down.
PROSQuick and easy to use. I'm not a huge fan of phone convos, so being able to set up a haircut appointment online in a few minutes has been greatly appreciated. The interface is clean and easy to understand and there are additional features that have potential to be very useful (like examples of hair styles, definitions, info on stylists, etc)
CONSNothing so far! I will say I haven't used the additional features outside of making appointments much so there may be room for improvement there - but I can't speak to those with any certainty.
Vendor Response
EZsalonware has cut out the phone conversations so that the user can take the role of scheduling their own appointment at their convenience. Glad to hear that you are using the hair cut examples that we display!
Replied June 2020
Kyle
Defense & Space, 201-500 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
from a customer; online scheduling the #1 reason why i choose Mike's salon
All over town i tell people about Mike's salon and my number one selling point is ease-of-scheduling through his online dashboard
PROSWith Ezsalonware, scheduling a hair appointment is a breeze and i can quickly change my appointment times at any point, right from my phone. The dashboard first ask you to select a service and shows pricing, i appreciate this level of transparency on how much i will pay for each service. The text/email confirmation reminders are great, the option to directly add an appointment to my google calendar is great, all around this is a very customer-focused solution to scheduling.
CONSno cons
Derek
Research, 51-200 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
Ezsalonware Is EZ to Use
The software is easy to use. I like how I am able to use it at any time during the day or night to book haircut appoitments.
CONSI think the aesthetic of the software could be improved - it should look as good as it works.
Vendor Response
Convenience of booking is wonderful for any software. Our updated interface now helps EZsalonware to look as good as it works!
Replied June 2020
Jeffrey
Research, 5,001-10,000 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
EZ for you and your customers
EZsalonware has made it easy for me to book appointments and keep information in the system that makes appointments more efficient and effective. That leaves more time for enjoying the experience and getting to know one another.
PROSIf ease of use is important for you and your customers, EZsalonware is the right product for your business.
CONSThe product will only get better and better as more and more businesses adopt it. [SENSITIVE CONTENT HIDDEN] and his team ALWAYS listen to user feedback and improve based on it.
Ryan
Education Management, 10,000+ employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
Best booking experience I've had
This software is easy to use and understand, as well as being aesthetically pleasing to the eye. It's well implemented and fulfills all possible user needs/wants.
CONSAs a software developer myself (well, a student technically, but whatever), I have no complaints with this software. It was well implemented and makes probably the most complicated part of the haircut experience very simple.
Vendor Response
Ease of use and being user friendly is what we pride ourselves on. Our developers spent thousands of hours and worked hard so that our customers don't have to. We strive to make adjustments so that our users have the best experience
Replied June 2020
Eric
Research, 2-10 employees
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed June 2020
Easy Customer interface
It's super easy to log in, make an appointment with the stylist you want for the service you want, and select the time you want.
CONSIt isn't the prettiest gui, but it's simple and elegant.
Vendor Response
Ease of use and simple customer interface was a goal of EZsalonware. Our interface has had a recent upgrade-take a look!
Replied June 2020
IREK
Higher Education, 1 employee
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed June 2020
Very useful and convenient
It's very quick and easy to use. The interface is very intuitive.
CONSI would love having an ability to see any stylist available on any given day. Instead of having to choose specific stylist and then see available dates.
Corbin
Information Technology and Services, 11-50 employees
Used less than 12 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2020
Easy to schedule
Seeing open appointments is easy, scheduling is easy. I like being able to see past appointments and history.
CONSThe software UI could be cleaner. It's not too polished.
Hugh
Real Estate, 11-50 employees
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed June 2020
Super easy to schedule appointments
I really like being able schedule appointments any time, night or day.
CONSI haven't found any cons...super simple to use.
Samuel
Research, 51-200 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed June 2020
Easiest way to book a haircut
I love how easy it makes booking appointments--just a few clicks and I'm all set. No more hassle calling places, going back and forth on availability.
CONSI don't have any real cons, but since I'm required to post something I guess I'd say it's not the prettiest piece of software out there.
Vendor Response
I'm glad to hear that it has been an easy enough process for you that you now book online rather than call in for your appointments! We built it to be a time saver.
Replied June 2020
Randall
Arts and Crafts, 1 employee
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed June 2020
Easy to use
It allows me to make appointments with my barber, and it's great to get that set up in advance without having to call and navigate what time works. I can see the schedule and his openings when I book.
CONSThat it requires a password. That's not a helpful element, and I could see it being useful for administrators, but not users.
Vendor Response
EZsalonware had in mind to be user friendly and easy to use!
Replied June 2020
Joseph
Computer Software, 501-1,000 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2020
Easy to use
The software is easy to use and once you get used to the interface it’s quick to get your appointment scheduled
CONSThe user interface is a bit dated and can make it confusing at first.
Vendor Response
Being quick to get an appointment scheduled is important in today's busy world. Our interface has been a new updated version. We hope you like it!
Replied June 2020
Mike
Real Estate, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed June 2020
Easy to use
Very good
PROSQuick & Easy to use to accomplish task at hand.
CONSI did not know if an automatic booking is available at same intervals.
Tomasz
Hospitality, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
5
Reviewed June 2020
Easy to use
Always easy to use.
PROSEasy to use as customer. It isn't the most beautiful aesthetically, but as a customer I just want to book my appointment and it works great for that.
CONSIt is not the most beautiful aesthetically but again I personally don't care about that.
Miguel
Verified reviewer
Food & Beverages, 51-200 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed June 2020
Straightforward
The website is extremely easy to use, it takes no time to set up an appointment.
CONSThe only thing I can think of is that the design is very simple, which isn’t really a disadvantage cause what matters is functionality.
Anonymous
1 employee
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
Easy to use and convenient
The speed and convenience. As a user I want a quick and easy way to make appointments and this tool does the trick.
CONSI cannot think of anything to say about this.
Vendor Response
Speed and ease of use is EZsalonware's biggest achievements!
Replied June 2020
Anonymous
1 employee
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
EZSalonware Review
I have saved a substantial amount of time using Ezsalonware compared to other products that I had used before.
PROSSetting up an account was very quick and easy to do. Once the account was made, the sign up process for an appointment was very intuitive. The entire process on the software is seamless and easy to understand.
CONSThe front end design could be slightly improved. Otherwise I think it is excellent.
Vendor Response
Our registration process for customers was designed to be intuitive. No need for such a lengthy process. Never a frustrating moment when registering. It's always quick and easy!
Replied June 2020
Ian
Defense & Space, 10,000+ employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
Ease of Booking
It’s very easy to use. Super simple and intuitive.
CONSAesthetically it’s a little clunky, I think it could be cleaned up. But functionally, no problems.
Megan
Medical Practice, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
Easy to use
I book appointments through this and make changes on the day of
CONSThere weren’t any cons that I can think of at the moment.
Anonymous
1 employee
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed June 2020
Easy to use
From a user perspective, it was very easy to book an appointment
CONSThe interface could be prettier. It looks very barebones.