Consolto
About Consolto
Consolto Pricing
Starting price:
$8.20 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Consolto
1 - 5 of 64 Reviews
Anonymous
Used unspecified
OVERALL RATING:
5
Reviewed March 2024
Consolto Review: Unique and powerful tool for sales
David
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
One of the top AppSumo apps I’ve bought.
Provides a much better customer and lead experience. Much higher close rate because of live interaction. Provides the user with a higher level of comfort and trust. We create a better brand and more substantial authority through live chat, calls, messaging, and video chats.
PROSI’ve been looking for a way to provide a great customer experience for my clients and leads. I’ve found it in Consolto. It’s a CRM wrapped in a virtual box. I can communicate with video chat, text, and so much more. And since we are a virtual team, a cloud-based application takes the headaches out of spending a ton of money hosting my own cloud-based servers.
CONSMore training videos. But live chat and video for training is only a click away.
Reason for choosing Consolto
More robust features. Lifetime deal. Great customer service. Ease of install and use. Consolto reinvests in new technology and features. Ease of install on both WordPress and WIX platforms.
Vendor Response
Thank you for your feedback!!!
Replied August 2021
Fauziya
Higher Education, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Great for Async Coaching
The customer service is amazing! They really do try to help you.
PROSSo, I have been looking for a live chat, asynchronous solution for YEARS like 3 years. I needed a software that aloud me to send audio chats with my clients within a super secured client portal. This tool provided that and so much more. Below are the details 1. Scheduling live chats: I use this platform to ask my coaching clients to schedule a time to live chat or send audio messages. This is great for clients who have social anxiety ( so it is often difficult for them to have video or in person sessions). With live chatting, we can dedicate a specific time to chat or send audio messages. You can also upload videos if you need it. 2. The booking widget: The booking widget/calendar, can be used to book a live video call OR it can be redirected to your own website OR your click-n-chat page ---which is dedicated chat page where they can do an audio phone call or video call ( no need for zoom/google meets. etc). In the click and chat page, the client can call you ( no need to collect their numbers), chat with you on messenger, whatsapp and other platforms-- great for international coaching and meeting the clients where they are at! 3. The iframe feature: allows me to embed the chat in ANY platform. Not all platforms are chat bubble friendly, so i live the many options to embed it. You can also grab the URL and embed the chat in any supported platform. Appointments: 2-way calendar allows me to see all my appointments from other platforms as well. Money transfer: charge client for every session! SMTP: respond to client who leave your app, website, client portal via email. When they return to your app, client portal, the chat conversations are saved. I love the ability to know whether the client has left the platform, or in the background viewing other tabs. If they left the platform, i can send follow-up emails. When they return, the chat history is still there. Listen, its worth it. Its live chat + Scheduling + async coaching all-together. And if they add an AI Handoff feature that can read/ summarize conversations, respond to inquiries, and send follow up emails, It will be GAME OVER for every live chat platform out there! lol
CONSHmmm....nothing yet so far. Just being honest.
Reason for choosing Consolto
The audio/ video messaging feature is what attracted me the most.
Vendor Response
Amazing! So much to learn from! Thank you!!
Replied December 2023
McKenzie
Venture Capital & Private Equity, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Affordable Option for MVPs / Product Testing
I really the setup process on the back end which is a little cluttered but its easy to get use to after watching the tutorial.
PROSI was able to install very quickly and test new products much faster. And I like that agents can manage their own accounts.
CONSI really do not like the icon that loads the pages. Its 2 purple icons that flash repeatedly and are tacky.
Reason for choosing Consolto
It has text/video chat for agents, multiple employees can manage their own accounts.
Reasons for switching to Consolto
Much easier to setup and more affordable.
Vendor Response
Hi McKenzie! Thank you for your review! This really helps us improving Consolto You can change the icon in the widget center, I will send by email Merry Christmas and a very happy new year Neta Gafni Consolto CMO
Replied December 2020
Robert
Mental Health Care, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Excellent software
Outstanding. The software is easy to use and works great. Lots of features, and more on their roadmap. Customer service is responsive and simply amazing.
PROSExcellent communication platform. I'm a therapist working online, and Consolto allows me to hold HIPAA-compliant sessions with my clients. It was easy to set up and has lots of customization options. Customer service has been outstanding. There are many features I haven't used yet, but I'm looking forward to adding them to my workflow.
CONSI haven't been able to find a way to turn notification sounds down while leaving the volume of my video interactions up. They can be turned on and off, but it's unclear to me if I can change the volume independent of the system volume. I had a bit of trouble installing, but only because WordPress.com requires an expensive account to use plugins. I was able to overcome this, but I wish I knew ahead of time.
Vendor Response
Thanks a lot for the insightful review we will look at the sound problem you've risen
Replied March 2024