I had no issues with the app. The support team is awesome. They called me and they answered all my questions.

I love that I can use the app on multiple devices and the messages are sending automatically on the Ultimate plan. I like so much that I can add as many message templates as I want and they are fully customizable. Because of the reminders, I reduced no-shows by 90%. Thank you, Appointfix!:)

I don't have any cons with this app. As I said, it's the best app.

So far I am enjoying it, there are just a few things I wish I could do on it to make it easier

I like that everything is in one place, I can arrange to take deposits and can take the payments by card on the day

That I can’t just open appointments to be booked until a date. I would prefer if I could pick an actual date that I can turn off appointment booking from so I can open up appointments when I’m ready to so I can change prices in the app for special offers on services etc

I have asked for a different support member, As I am not impressed with [SENSITIVE CONTENT HIDDEN] and his actions to remove payment details of his own accord. I am yet to have ANY help with ANY of the problems which need to be sorted. I thought I liked Appointfix and its ease of use. However right as we speak, we are testing other applications.

I liked how user friendly Appointfix was. I liked how it prompted the address, while filling in (a feature which has since been removed), the support team were helpful (yet did put in place what they said they were working on, being an address tab under a customer details ) The messages were sent from number and I could approve the messages.

The support team, well just [SENSITIVE CONTENT HIDDEN], who is condescending when I asked to have the text messages go back to the premium service with myself approving them. Questioning the tablets I use are able to send text, pointing out they are automated and I can change the out going message. The fact from 1st Nov 2020 we have send 176 text messages and being told we have used all 500 aloud text. This maybe due to a fault of the system sending 3 reminders to one client. Whcih we have had multiple reports from clients. Again a fault I have brought up with [SENSITIVE CONTENT HIDDEN] and support team, yet to receive a reply along with attached photo. Good customer service

I love using Goldie because it helps me keep all of my clients separate while allowing them to pick days and times of the week that work for them and I don’t have to go through my schedule, if I update it in the app, I have to send the online booking link and they take it from there.

Nothing. I’ve had positive experiences with using Goldie!