Experience. Now I know what are my requirements with a booking system.

Salon software doesn't offer any benefits compare to other booking softwares except that for Salon you have to pay a lot of money.

I was very excited and happy after one month of trial version to start using Salon booking system on my website. Unfortunately very soon I had to realize the Pro version is not yet so professional than the trial version was. I had a lot of issues not getting confirmation emails after a client booked an appointment. Then my client did't get confirmation email about her appointment. You also offer in the program that client get a reminder 24 hours before the appointment. In the beginning it was working well, but very unfortunately it stopped working as well! That was very disappointing.Problems again... My website designer was contacted you several times but we hardly saw any changes. This was extremely disappointing sinds I just started my own business few months before and I thought investing in Salon booking system was a great investment. I absolutely regret paying so much money for your program it caused me quite a lot of trouble with clients and looked very unprofessional. Instead of getting a discount I would prefer to have a refund!

As I said above, it wasn't just that clients loved it, it was that it made it so easy for me to organise my schedule. Every day, my list of appointments appeared on my Google calendar and if I needed to check when a client has last visited, how many appointments they had had, it took just a couple of minutes. Now I am setting up a new business and I never even though about using an alternative booking system.

This is all I needed to know: when I had my massage business (pre-Covid), clients would say that they choose me because it was son easy to book. Or they would just spontaneously complement me on the booking system. It's a very flexible system. For example, I set it up so that I could make more slots available to regular clients (by using categories for my services), and I always had 15mins between clients and I could change this any time I needed to. When it came to applying for corona, I could just download as CSV file to show all the bookings I had had to cancel - this made it so easy.

Nothing comes to mind - I can't think of anything at this time.

Our overall experience has actually been pretty great!

Any software that makes it easy for my team to transition as far as user options is a great software for me. They are very very reasonably priced and have so many plugin options to choose from.

Anytime we feel that there may be a need for something to improve they make so many improvements monthly that I think everything gets covered. The booking reports may be a little difficult to read at first but after using it, it is easier to understand once practiced enough.

Very helpful support and it basically does what we want for booking tennis slots on our courts. I am not that technical and for me to be able to change services, add services and things like that is great.

It is fairly easy to use as administrator and we have young and old using it with not too many issues. User friendly therefore. And Quick.

I would like to see less text in the confirmation upon booking. And it syncs with Google supposedly both ways but that doesn't somehow work for us. Also Google shows up a lot of text when hoovering over it so it is confusing to see where the availability is if there are 3 or more bookings in a day.

Well priced and adaptable. I am able to use it to run an Escape Room business and it tracks rooms and assistants perfectly, with a very easy to understand back-end.

I would have said the lack of a voucher system was a big downer (and paying for the addon element was not something I had any desire to do), but now that this is included, I struggle to think of any cons. I have been having trouble updating Salon from within Wordpress, having instead to do it manually, which is a hassle. That's about it.