With Wizehive, the grant management process at our foundation has changed for the better drastically. To have 100's of grant applications in one place and be able to manage archived and current applications with ease has cut my work by more than half.

The customer service is unmatched. From billing to IT, messages are returned on the same day. For me, that is better than the program itself. I never speak to a BOT or an AI rep. I can actually still speak/email with a human and that makes me stay with Wizehive.

I haven't run into any issues using Wizehive.

The WizeHive Team is thoughtful, intentional, and focused on excellence in their product and their customer relationships. I know several team members by name and consistently receive personalized, immediate, and knowledgeable support. From the beginning, WizeHive provides a customized experience for every client, and the support and personal touch do not end after the contract is signed. Our team is excited about all of the time and systems we have saved by switching to WizeHive.

WizeHive replaced our applicant tracking system, time tracking software, onboarding app, CRM, survey administration app, contact management app, mail merge app, and countless spreadsheets, docs, and graphs stored in Drive and Dropbox. The software has incredible functionality, and the WizeHive Team functions as an extension of our team - responding promptly and supportively to every request, helping us learn how to use the system more effectively, and requesting feedback for how to improve their support!

WizeHive has a potential learning curve if you want to take full advantage of all of its potential. However, the Implementation Team works closely with every client to plan the implementation that aligns with your goals for not only usage but also management. My only complaint, which the Support Team has graciously heard and recorded, is that whitelisted/vanity email addresses and system addresses are not available. We solved this challenge by using Zapier to connect our email accounts and Rebrandly to create a web address that is branded, but if I could change one thing, this would be it.

The service has been above average but the platform is designed so poorly it takes away from any saving grace. This has been a horrifying experience for me!

Able to mange several programs simultaneously.

Not user-friendly Administrators are only sometimes timely in responding to issues Every item has to be built out every single year Time-consuming Too expensive! Again, not user-friendly Waste of time and money. Will not renew!

The best part about Wizehive was being able to create a custom workflow and experience for my team's diverse needs. Using Wizehive allowed us to put 3 different workflows, used by 3 different teams/roles all in one place. And the experience for the user is a lot easier than other systems for processing applications.

The only thing I didn't like was testing out the views for different roles within my workspace. It makes it hard to train other teams when their views look different than an admin view and I can't toggle back and forth but instead have to start playing with incognito windows, permissions, fake email addresses etc

Overall, Wizehive has made our application and administration process extremely simple. The support staff is very responsive and helpful whenever I cannot figure out how to do something within the system on my own. Our users have given great feedback on the ease of use as well.

We transitioned from Salesforce to Wizehive to manage a grant application and administration process. The transition was extremely smooth and I really appreciate the Wizehive staff's assistance in setting up the system. It has been so simple to update the software to fit our needs as the program as evolved, and to revamp it for another application cycle. We've also been able to integrate more of our grant processes into the software, making it simpler for staff and users.

It can occasionally be difficult to remember where all pieces of the software - aka where certain settings are, where updates should be made, etc.

Being a new foundation, the WizeHive Zengine platform allowed us to remain focused on building our organization's capacity. This platform has literally saved us hundreds of hours!. My favorite feature is the ability for multiple reviewers to evaluate and score grant proposals via an online portal. This feature alone saves time spent shuffling papers and sending emails back and forth, not to mention greatly reducing our margin of error.

The Wizehive Zengine platform provided me with a one stop solution for our foundation grant program needs. The interface is clean and simple and it is amazingly easy to use, even for someone like me who is not a "techie." Our client implementation specialist was very service oriented and patient and made sure we were able to competently navigate the platform plus the online support tools are very useful and informative.

There was nothing that I didn't like about the Zengine platform.

This experience has been wonderful and I would recommend WizeHive to anyone I know that works with grants and the management of them.

My favorite part of WizeHive honestly outside of functionality of the software, but the staff I have worked with throught the sale and implementation process. I cannot speak highly enough about the staff at WizeHive. They are knowledgable, friendly, and so responsive.

The WizeHive Academy modules are a little overwhelming especially when you don't have a lot of time to really dig into them.

The helps and service we have received from the beginning of our implementation has been excellent. We have had all of our questions and concerns answered. Anything we needed to be done has been done.

We want to be able to easily text our Scholars through the platform and are hoping for improvements in that area in the future.

This has completely met our financial management needs and tracking all of our grant funding.

WizeHive customer support is the best you could get. They helped us develop a system that is completely geared toward us and isn't your typical grant management system.

Early on the PDF didn't always work correctly but since this has been fixed.

Overall experience with WizeHive was phenomenal. From start to finish, everything was quick and easy and my implementation coordinator, [sensitive content hidden] , was amazing! Thanks for everything!

I liked that there was always someone there to answer my questions and they knew exactly how to fix an issue.

It would be helpful to have some templates to go off of, such as grant agreements, sample questions, etc.

WizeHive makes it possible to manage our grant program and the increasing number of proposals that we receive.

Customer service is very helpful and responsive. They're helpful in answering simple fix questions, as well as brainstorming on how their software can accommodate more complex requests. Very easy to build your own application form, as well as follow-up forms. The interface can be customized to fit your organization's branding. Online help articles are very helpful and easy to follow. Easy to create and customize reports. Easy to create a new workspace - its basically a copy, paste function. Overall - if we were to go through this process again, we would make the same decision to use WizeHive.

Applicants have to create new credentials every year in order to access their application so, they have separate logins for the year they are reporting in and the year they are applying for - that can get confusing. Yearly workspaces cannot communicate with one another so doing YTD comparisons can be challenging. There are some features, such as the calendar and cascading forms, within WizeHive that I wanted to utilize but were not sophisticated enough features to make it worthwhile. Sending an e-mail to users through the WizeHive app comes from the WizeHive domain and frequently goes to the spam folder. While you can direct replies to an internal e-mail, I would like for the e-mail to also appear as though it was sent from our domain.

Overall, our team is very happy with Wizehive, and we would absolutely use Wizehive again and recommend the platform. I hope that the software team continues to make aesthetic and functional updates, but as it is the platform does 98% of what we need it to, very well.

Wizehive has all of the features a grant administrator needs to centralize everything from communication with grantees, to the application itself, to the review process, to the final decision-making. It's been incredibly helpful for managing a program with >100 applicants, and we can track every submission from beginning to end, all in one place. The data view in particular lets you filter and cut applicant data every which way, and all of the forms relevant to one applicant are linked to each other, so even that is centralized. During the implementation process, our point person was flexible, fast, and responsive, and lived up to what we expected from our salesperson. For its price, Wizehive was the only platform we looked at with such an in-depth level of implementation support, and for that it's definitely singular.

Because Wizehive comes with so much customization, it takes a while to get the hang of, so a team definitely needs a dedicated person to spend some time getting familiar with the platform. Options and consequences are not always intuitive, so you might change something without realizing that you are breaking something else, especially among the submission portal, forms, review process, and review portal. I also wish that the data view would let you batch-select applicants--with so many, it's fairly tiring to move them into different folders one-by-one. Finally, summarizing review information from a review form only lets you do a certain menu (averaging, summing, etc. scores), and I wish that could instead be a custom formula.

We now have everything related to our scholarship program in one system. Previously, we used Zengine for contact management and Select for our scholarship application process. We recently migrated our scholarship application process to Zengine and were able to provide our applicants and school partners a much easier to use, integrated system that I think makes our process easier on everyone involved.

We use Zengine as a contact management database, an award tracking database, and most recently, as a scholarship application system. I like how everything is linked and integrated making it easy to pull necessary information for mailings, outreach, data, research, etc. I find that the software is intuitive and easy to use.

The only thing that I dislike right now is that I'm not able to pull email delivery reports on auto-emails that are set up based on folder movements. This feature works well with the bulk email feature, but it would be helpful to also have delivery reports for the auto-email feature.

Love it. Love it. Love.

The software is very user-friendly. The staff is extremely helpful and assists promptly. I have always been able to get an answer in a timely manner and have problems resolved quickly.

I have no issues even after 6 years of usage and is why I continue the service.

The innate ability to create forms effortlessly is amplified by customization, resulting in a streamlined process. This fosters a unique data capture structure, enhancing efficiency in processing and operations.Customizable forms cater to diverse data collection needs, ensuring a seamless, tailored experience. This dynamic interaction doesn't compromise processing coherence; rather, it harmonizes customization with structured data handling, facilitating efficient downstream operations. This synergy optimizes information management, boosting operational agility and data-driven success.

Consider enhancing integration with external documents, including the option for in-house signatures, thus reducing reliance on third-party applications.

It was such an easy, quick decision to make. We'd met with multiple other programs that didn't quite fit, but after speaking with both the American Indian College Fund and the Cobell Scholarship, we decided to reach out to WizeHive. From the initial meeting, we were very optimistic about the program.

The build process was very organized with clear deadlines. The trainings before starting the build created a great foundation and the project map/plan was so convenient to keep an eye on what was due and when. Our Implementation Lead, [sensitive content hidden], was very knowledgeable about the program and always had quick solutions for us when we had questions. Super responsive and understanding about reschedules when needed, as well.

Starting out, learning the administrative side of WizeHive can be a bit confusing. However, I know it's really only practice that can resolve this.

Very customizable forms and super helpful automation through Zapier. The customer support is very extensive, with an orientation to teaching the customer how to help themselves and make their own changes. Very refreshing approach. The grant reviewer experience is also very streamlined.

The amount of customization means this product will take time to learn or feel comfortable with for new or less experienced users.

We have used WizeHive for our summer internship application process and have been very, very happy with it -- it's made it so much easier for us to manage the applications we receive and to assemble data. In particular, the review functionality has streamlined our process and avoided wasteful copying. After the initial set-up, we haven't needed much support from year to year, which is terrific - but when we do they are very responsive.

Overall, the whole system works really well, and the reporting function is terrific.

The e-mails to references seem to get caught in SPAM filters fairly often, which creates some administrative burden to follow up with those persons. And since we use the system only once a year, it is a bit pricey.

Our experience with implementation specialist was very positive - he was very clear in his explanations about the different design options we had at each step, and careful to address each piece of feedback and each question we had, as he helped us to customize the software to fit our grant application and administration needs.

This software has already saved us considerable staff time and paper. Creating a form is easy, as is organizing and exporting the data. Our panel of community grant reviewers appreciated how easy it was to access, take notes on, and score the grant applications this year.

We've not yet come to a satisfactory solution for managing grant-related correspondence. The system logs all email that goes out in an ongoing list, but we'd like to be able to organize this by recipient.

THe experience has been great, very helpful with answering questions, and helping out whenever needed.

This software has helped us streamline the application and review process into one place. Easy access for staff and members. Great way to track information easily.

I wish I could move around the work space to my liking after it is created to work with my flow of work.

I needed a way to keep track of many moving parts—requests from nonprofits, building and maintaining a consulting network to match know-how with needs, paperwork like contracts, W-9’s and final reports. The matching capability was an important feature. I am new to using it but so far, I am impressed by how helpful and easy it is to use and I know already it will make my life less painful and better organized.

I was very impressed with the attention paid to training and coaching prior to fully launching. It was well organized and easy to practice and get help if I ran into a question. By the way, I am not a sophisticated user and felt daunted by learning how to use and be the admin for this platform. They knew how to build my confidence and competence.

I look forward to innovations down the road that will help make reporting easier to my funders and oversight committee. In my particular situation, I would like to be able to more seamlessly share information from the consultant intake form ( like resumes/bios) in Zengine with the nonprofits that matched with them.

If you are needing to collect and save a lot of data from grant applicants and reviewers, this is a great system to use. There are so many functions that can be utilized to maximize the grant review experience, and the support team is always helpful with answering any questions you may have about any step. Our organization has plans to upgrade to a submission portal next year which will allow even greater ability to perform a multi-step application process, save user profiles, and allow easy follow-up with grant recipients in order to collect final reports.

Auto email/bulk email feature makes it easy to notify applicants. Application forms are easy to update. Can perform an entire review process through WizeHive without much need from an outside source. Convenient place to keep track of records of applicants and reviewers. Also helpful with creating registration forms for events.

Somewhat challenging to navigate. Needs more help options and tutorials to make the user experience much easier. Still some bugs that need to be fixed (including some issues with a few of the filters in application forms).

Savings on time, resources, paper and ease of use for my board to review.

My favorite thing about the software is how much time, resources and paper it saves me. I was managing the application process manually and it was super time consuming. It's been streamlined and I'm more efficient because of that. I also am really impressed with my implementation specialist . He's been invaluable and super patient with me during the entire process.

There are just a few minor things that could be improved upon, they are very specific to my review program. Mostly having to do with financial calculations.

The WizeHive team has been super responsive and patient.

I like the simplicity of the design. I am still in the early implementation phase, but I think this will be a great long-term solution for the Foundation.

I found the learning curve pretty steep and way more complicated than an old system we used, but I am getting it. Ultimately it will be better. I also with there was an app.