Parent
About Parent
Parent Pricing
Find out more about our pricing terms on the below link, or feel free to contact us on contact@parent.cloud. https://parent.cloud/pricing/
Starting price:
$2.50 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Parent
1 - 5 of 80 Reviews
Dana
Education Management, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
An All-In-One APP!
Adapting to an online and digital portal in any domain will always have its hiccups, but honestly our transition and 3+ experience with the parent app has been nothing short of phenomenal due to their customer service team. We have always received around the clock support, exceptional customer service and have felt like our every need or concern was acknowledged or met!
CONSThe far-few and in-between times that the app has been slow, we have honestly had our frustrations. However the customer service team had always emailed us to stay in touch during these times, and tried to supply us with trouble shooting and this is more than what we could have asked for from them!
Vendor Response
Hello Dana, and thank you for your incredible feedback! We are thrilled to hear that you are enjoying Parent, and that you are getting all the support and help that you need from our dedicated Support Team. It is our top priority to support you and your institute from A to Z so that you can spend time on what matters - the children. Thank you for being part of our Parent family. Best regards, Parent Support Team
Replied November 2021
Meghna
Primary/Secondary Education, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2021
Parent childcare app
The software is very easy to use. Very end user friendly too. Has a lot of features which would give a complete control on the organisation without being physically present.
CONSThe most important "SEARCH" is missing from the app. The app is also not user friendly for staff to share data among themselves. They have no options to share information, articles etc without enabling the send message option( which also gives parents to send messgae directly). The latest updates have been really annoying and has led to lot of disappointment from staff and parents .
Vendor Response
Hi Meghna, Thank you so much for taking the time to leave us your feedback. We very happy to hear that Parent is easy to use and has many features which give you complete control over the organization. We are grateful for your comments on the features that can be added to improve your experience and we have some of them in our pipeline. We will make sure to pass all your comments to our product team so that they will take them into consideration. Thank you, The Parent Team
Replied June 2021
Hye Jin
Education Management, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
2
EASE OF USE
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
Reviewed March 2024
Too much time spent
Initially, I thought the interface was user-friendly and offered features that give parents autonomy to manage their data and attendance.
CONSIT is not user-friendly and hard to use as an administrator and explain to parents. Payment being the most problematic since it keeps changing and not stable.
Nazima
Education Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2020
feedback
i have been using this app for 2 years now. I am very happy we chose this app. its bee great in terms of maintaining and checking children progress , parents have given good feedback. teacher and parent friendly. have not started using the accounts section yet but will start soon.
PROSthis is a very easy to use app with all features which are useful . it keeps us connected to staff, admin and parents. The teachers work has been very easy in doing observation and sending them to parents. parents can monitor their children's progress anytime. As a manger I can monitor my staff how they are working with each child.
CONSit should have a features where photos can be made like videos or slide show and music can be edited. one we make event calendar we should have option first to create and then send it to parents. cause while creating the event calendar multiple messages goes to parents which sometimes annoys them.
Reasons for switching to Parent
I found the features interesting and the app was more user friendly. plus it had more features.
Vendor Response
Hi Nazima, Thank you for taking the time to leave us a review. We really appreciate your amazing words about Parent. One of our main goals is to facilitate and automate all your daily processes and we are glad that Parent is helping you with managing your child care center. Thank you for the feedback regarding updating the event feature and we will make sure to pass your suggestion to the product team.
Replied July 2020
Leandre
Education Management, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2019
Parent Review
The overall experience using the parent app is wonderful and the platform delivers on what they promised our setting, we highly recommend the parent app and the customer service is of high standard and quality.
PROSI like that everything is on 1 platform eg. educational goals & objectives, routine updates, permissions, check-in/out and that the customer service is fast and effective
CONSThe mealtime updates - it's time consuming using the lists for the staff That posts at times don't update and that parents find it difficult to use the app The EYFS trackers aren't updated and we can still see the previous year's updates that makes for a bit of confusion among the staff
Vendor Response
Hello Leandre, Thank you so much for taking the time to write this review. I'm very happy that you like our platform and it's the user-friendly interface and having everything in one platform. Here at Parent, we work hard on delivering the ultimate all-in-one platform to meet all your childcare management needs while keeping ease of use at the core of our design. However, I am sorry to hear that you have found the meal updates to be time-consuming and we have taken that into consideration and the new meal update is much simpler and we hope that it is less time-consuming. We have also worked on improving the post-experience and updating the EYFS trackers.
Replied November 2019
